Was greeted by Sarah Bossell ans she was extremely helpful in capturing all my requirements and making other recommendations. Erik Badilla followed up with a phone call to discuss prices for different options, we agreed on what I wanted done at that point in time and the car was delivered as promised.
Ford company is great. The only problem we encounter is that our Ford edge problem regarding the breaks, turn signal light(we always have to change it ), Air is always off ( we had the compressor changed etc) Always maintain it . We always have to bring this to ford 2010 or other mechanics to get it fix. Now the radio lights is off. The airbag defect has not been replaced. Ford edge 2010 is not a good car always a problem. With other ford cart we have : exurcion,expedition, escape - perfect conditions. We also love ford of orange, great service and very caring to their clients.
Ross and Joel were extremely nice and informative about what needed to be done on my truck. They also gave me updates on when my car would be ready! I will gladly go back to Ford of Orange, with Ross and Joel, when I need my truck serviced.
Courteous and accommodating. I told them of the vehicle i was interested in and the price i could afford. They found the vehicle with the package i could afford, and just a few hours later, we had a done deal. My next vehicle will be from Hardin.
3 weeks later i ran into a minor paperwork issue and Paul was able to get me brand-new dealer paperwork without a hassle. Above and beyond after the deal was done. I recommend him to everyone who asks about my new truck.
I would like to say thank you Eddie Castrejón. He really gave us the comfort of helping us buying a car, explaining in details and patiently giving me the right information that we needed to purchase the right vehicle for my family. Thank you again for such a great service and appreciate all the help he gave us and all the help the dealership gave us in Costa Mesa. Thank you.
Everyone there was courteous, welcoming. Sales experience was comfortable, no hard sales. Finance was easy, just took a long time to actually get in to see the finance person but other than that the whole experience was pleasant.
I have nothing negetive to say about my experience. From start to finish Randy was Spectacular! Randy made the process an easy , in and out. The finance guy was easy going ,very quick & proficient at his job. Thank you again ford
I have wanted a Mustang since I was a little kid, my dream car. Rene did an outstanding job throughout the car buying process. He was friendly, patient and thorough with his information on the car. The entire expierence was great from him, to Aaron on the floor, the finance guy all the way to the manager. Very easy process and they made the numbers work for me. Great job guys!
Aaron did a fantastic job with helping me buy my new 2019 Ford Mustang GT. He was very friendly and made the numbers work for me and my budget. I haven???t had a good car buying experience until now. Everything was easy and painless. Great job Aaron, I???ll be sure to refer you to family and friends. Thanks for everything.
Overall great experience, Freddy was incredibly helpful with locating the car that I wanted and helping me get the deal I was looking for, overall great experience.
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