They had the Dodge Challenger I was looking for - right color, right extras, and right price. After only 3 1/5 hours of friendly negotiations I was able to buy the car for LESS than my offered price. The only negative was that it was represented to me that the $795 alarm system was mandatory. In fact, it was an option.
I purchased a pre-owned car from Wondries Ford last year, and have been using their maintenance services on a regular basis. Admittedly, I had reservations getting my car serviced at the dealer due to prior experience with a different make and dealer. I've had a great experience with Wondries Ford service department! They are reasonably priced, know their vehicles, provide awesome customer service, and send email reminders. This makes keeping my car maintained stress free! I have a bit of a commute to work, and it is critical my car is taken care of!
Came in looking to exchange my car for a small suv. And as soon as I walked in there were people there ready to work for you. I had great opportunity to get Andy Eskbatani as a sales representative. He really and I mean really went out of his way to satisfy me. He went through a lot, he really earned his money with. I WOULD recommend anybody to come southbay Ford in Hawthorne to purchase a vehicle if you looking for a good dealer. Thanks again Andy!
I just purchased a 2018 Lincoln MKX and the sales associate Roberto Zepeda known as “El Muñeco” was absolutely very professional and adviced me very well in helping me select the right vehicle that met all my personal and business needs.
I highly recommended Roberto also Mark Jaime at the financial department both of them made this experience very pleasant and thanks to them my purchase went smoothly
We had been researching on line and found the car we were looking for at this dealer. I contacted them online. From there, working with them in person as well as online was easy! They were very helpful and always offered direct answers. Freddy was my salesman and is still helping out on a couple of follow up questions I have had. THANK YOU to the Team!
I bought this car for my 16 year old twins at Sunrise Ford North Hollywood and they LOVE it and so do I! I had a small issue 3 months later, brought it in, and it was fixed immediately at no charge. Thank you to Daemeth Rooney and his sales staff. It was a great experience!
First off, I called before coming for service appointment for "quicklane". I was never informed that the old location closed and I drove around and around. Once I was redirected by the nice technician in the old quicklane space to the "regular service" entrance, it took approximately10 minutes to be greeted. My service technical came out and he was neutral, he asked questions the system already confirmed. Maybe because I arrived at 830am the service department might have been short staffed. I would recommend better greeting and reception services.
I appreciated their teamwork in helping me over the course of a couple of days I have to make some repairs to my current vehicle, but when I"m ready to finalize my purchase, I will be going back to Sunrise Ford!
The new experience at Sunrise Ford is beyond expectation. The service staff are friendly, welcoming and go above and beyond to make customers happy while servicing a large number of vehicles. The facility is spectacular and I highly recommend the staff as the best in the industry.
Was greeted by Sarah Bossell ans she was extremely helpful in capturing all my requirements and making other recommendations. Erik Badilla followed up with a phone call to discuss prices for different options, we agreed on what I wanted done at that point in time and the car was delivered as promised.
by Thomas (the sales manager will know who I am) from Magalia, CA
December 1, 2018
We had the cash. We were in the "Camp Fire" and lost everything. Drove twice to Tustin from Sacramento. Once to shop and once to buy. Had financing set up, gave sales the information so they could deal with the credit union to settle finances before we arrived. They totally dropped the ball. We had driven eight hours to pick up a car and the sales manager demanded our Social Security number even though we were paying in cash. $26K that evening and the residual today. He wanted us to spend the night or until the credit union opened on Monday as he didn't want to work with us. The sales person was next to tears and my 74 yr old wife was fried with how we were treated. He was proud in how he treated us. Based on the short version above, I can't recommend working with AutoNation Ford Tustin.
Ahmed from Ford of Upland Was extremely helpful and knowledgeable about our purchase. Answered any and all of my questions no matter how small or difficult. He made the whole experience easy and pleasant. Everyone at the dealership was kind and courteous and made you feel very comfortable.
The process of buying my nee ford focus went very smoothly due the the 3 amazing ladies that helped me into my new car. Amanda, brianna and aimee were the 3 lovely ladies who made this whole experience worth it. They handled everything i requested, they got me into the car of my dreams and there was no hassle or bad experience with them. Everything was perfect and if i ever need to upgrade my car again i will be calling amanda and telling her what i need and i know they will be on top of it within minutes. Loved my experience and loved my 3 new friends that helped me out.
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