Josh Markey was our customer service rep and he was AMAZING made the experience from start to finish friendly, personal and painless. Ill recommend him to all my family and friends. The vehicle is perfect for our needs and we couldnt be happier!
I would like to thank Brandon Newsom for being patient with me on trying to sell me a truck that I was interested in at cole Chrysler The people there were very friendly very helpful and did everything they possibly could to make you happy and then some I would recommend going there to get a vehicle anytime.
We highly recommend Auto Park Ford! Everyone was incredibly friendly and helpful! Our salesman Don was amazing! He was wonderful with our sons and made the purchasing of our vehicle quick and easy! He didn't pressure us in any way like a lot of salespeople do which was much appreciated!! The dealership is so clean and very welcoming with their great waiting area equipped with a television and kids table with plenty of toys for the kids to play with! The sales manager we had (Andrew) was wonderful too and great with our boys! We felt right at ease making a big purchase of a new vehicle!! Can't thank everyone enough for the great experience and we will definitely come back in the future!
My wife and I returned our 17 Escape lease for a new 18 Escape. The process couldn't have been easier. Floyd showed us a few options. We considered an Edge and a Lincoln MKC. I wanted the MKC but Floyd actually advised us to save money and stick with the Escape. He gave us a great price on the MKC too, and I really wanted it, but we are very happy to stick with the Escape and save some money. Thanks for the advise, Floyd. The new Escape is even better than our 17 and we couldn't be happier.
I live more than four hours away from the dealer. We were able to do the entire deal via email/phone/text. They delivered the van and paperwork to my house. I test drove the van, then finished the paperwork in my dining room. It was a very smooth and low-stress process. Everyone I interfaced with was courteous, professional, and helpful. The van was delivered as promised, and the whole experience was flawless. Also, the price was the best I could find in a 500 mile radius from where I live.
Great experience with Henkel Dodge salesman Garrett Miller was wrapped up in a lot of other items along with everybody else in the place they were very busy but he took the time out to show me and my wife 4 trucks and we left with the truck that we wanted he had all the knowledge that I researched which matched didn't try to sell me anything you let me and my wife enjoy the drive of the vehicle without talking allowed us to check the two trucks that we drove the only time he shared information is when we ask questions which I thought was very awesome and he was very thorough with his information I would send my family and friends to Henkel Dodge
Excellent customer service and apprecation. Don went above and beyond to ensure our satisfaction. It was a pleasure working with him. I would highly recommend him to everyone I know, that is looking for a vehicle.
I was greeted in a pleasant manner. My question was answered. My service was completed at the time we discussed for pick up. It is so nice to come to the new AutoPark Ford building. The car drop off area is great not having to walk outside while dropping off my car. The waiting area is clean and pleasant. Love the coffee machine for a fresh cup of coffee/tea. The ladies restroom is spacious and clean and well decorated.
I will for sure be back to auto park ford to purchase another car in the future. I had the best experience purchasing a vehicle from here all the employees were polite and made sure we were comfortable and they made sure I was totally satisfied with car I purchased
From sales to service, everyone there is amazing to work with. It's nice to be treated like a friend and not like a number waiting in queue.
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