After experiencing more than one headache with other dealerships, we happened upon C&L and cannot be happier with our experience. We have a beautiful new car, and an appreciation for the kind care shown to us by the staff at the Hurstbourne location. Thank you to Justin Pinnick, especially, for a great car buying experience!
Had a great experience. I found a car online and inquired about it. Salesman contacted me and we set up a time to meet. Worked with me and got the car for the price I wanted. 44 Auto in Bardstown is where I will shop for another used car if I decide to get another one. A headlight has some condensation and they set a day for me to come in so they can fix it.
Went & saw Gary about a Focus st. I arranged a meeting with him & we texted a bit back & forth. It was about a two hour drive, and we're glad we made the trip. Gary left me alone to look it over, then handed me the keys. So, I took the spouse to check out passenger stuff, and I drove it a bit. I suppose I could have driven all day.... or at least the 172 miles until I needed gas. I was never told.
They got the paperwork done pretty fast. They also got the payment & terms the way I wanted. Keith, the finance guy, explained everything to me as I signed all the papers. Then I got a hat..... even one for the spouse. We look cool now. Steve McQueen cool.
These guys didn't pressure me on anything. Although I was an easy sale, I never felt pushed or rushed. Just a couple of guys talking cars.
Also, I don't really like stuff like buying cars, but, these guys made it as painless as possible. Kudos and thanks.
Ive been dealing with 4th street auto for 3 years now ...not complaints.. I went back to buy my second car from them.. They're very friendly..they will make sure they put you in the car that you you want..Im a very satisfied customer and would recommend famliy and friends
This service needed was due to a recall. I had paid to To have this done back in November due to my car not going into gear and rolling back and almost running me over with the door.I had told my car in and had it repaired and found out in August there was now a recall on this problem.The part finally came in and they just completed fixing it with the new improved part even though I had a part put in earlier they were not sure if it was the improved Mechanism so they had to replace it. They are sending me a refund for what I paid in November to get it done and I am just waiting for the check. Zach, the technician that talk to me about the car did a great job taking care of my needs and concerns.
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