Used 2016 Ford Escape for sale in Gaithersburg, MD

Went in for an oil change and tire rotation. Ben at the service desk was engaging, and very polite. Since I arrived late morning, Ben offered me a shuttle (back home) rather than waiting for the vehicle at the dealership. I’d recommend giving Apple Ford a try. Great service, friendly staff, and competitive pricing. Apple Ford went beyond the task that day by giving me an overall vehicle wellness report so I am aware of any recalls and/or upcoming services to keep my car road worthy. Thanks Apple Ford!

This car is great for every day driving, has a lot of extras on it for your convenience and driving pleasure escape titanium is the best

Had a great experience here. Salesperson was very friendly, and accommodated all the test drives I wanted. The financing process was fast and simple.. I would fully recommend this dealership to anyone looking for quality cars and buying experience. Cars are late model and low mileage...

My wife uses this car daily. we have driven this car over 100k miles and still looks almost new. WE have driven this car to Maine and back to Florida numerous times without any problems.

Carmax is by far the best company that will go the extra mile to help you reach your Hope's and dreams and they did. Thank you.

I liked the escape this had the titanium option in it. I bought it used from a Ford dealer had one owner and it was Ford certified it came with a lot of options like sunroof trailer hitch it has a Sony sound system that it great also has blind spot & HID headlights it has the optional 2.0 HO engine great pickup my only downfall is that the I think the gas tank is a little small only 15 gallons it seams like I am filling it up a lot. I recently just put tires & brakes on it not bad for almost 60.000 miles & replaced the battery last year so outside of normal mantaince it’s a pretty reliable small suv.

Great overall experience! Excellent service for the right price. They were able to beat their nearest competitor by $2,500.00. Haggling was a breeze, they get to the Yes faster than other dealers. Financing and car pick up were super easy. One of my best dealership experiences.

I have plenty of leg room. The best feature is the remote starter. I like the electrict seat and the sync 3 system and the back up camera

I was told Sheila Nguyen is a new sale person. She was very patience with me, she spent an hour helped me find my car and explained to me the process without rushing me to anything, also worked with me the price that I wanted. She is a very nice lady - I would recommended y’all peeps go to this dealer and ask for her.

When I went looking for a new vehicle in 2016, I frankly didn't know what to purchase. This is probably a bigger car than I might have purchased, but it has served me very well for 4 1/2 years.

My wife and I had seen a car we liked and when we decided to buy, it was the easiest car sale we’ve ever had. No extra fees and very quick process. No hassles and the owners are great!

I cannot express enough how awesome the team at Sterling Motorsport is! Every person I spoke to and interacted with during the purchase of my vehicle was friendly, honest, and understanding. I came to them with very poor credit, and little understanding of my options, and they talked me through everything without making me feel embarrassed about the state of my credit. Yasser in finance was very patient with me and took the time to explain the different financing processes. William in sales worked diligently to get me the best possible loan available, even after I had agreed to a higher loan with one company, he worked hard and surprised me the day I showed up to sign the papers with a better loan from a different company. I say this to show how he, and all his associates, went above and beyond without me asking to make sure I had the best experience and terms possible. William was also very upfront and honest about where the used car I bought came from and what it was missing (particularly a hex key) and was an absolute pleasure to do business with, never once did I feel pressured during the buying processes, and we actually had a lot of laughs together. I also want to give a shout out to Ronnie who made the signing processes on the day of as smooth as possible, and was just generally a nice gentleman to talk to. I would 100% do business with them again, and would/will recommend them to any family and friends in the future. Thank you guys for all your hard work but most of all for your straightforwardness and kindness! :)

I have 5 years of visiting the dealership and would not change this place for anything. I think Mr. Oscar Canales is one of the BEST representatives of this dealership. He's kind, professional, and organized, and he always finds the best way to keep my car safe and going. Every company should have a representative like Mr. Oscar Canales.

They were very helpful and responsive. I brought a few issues of concern to them before and after the sale and they agreed to help remedy the issues to my satisfaction. They also did the work quickly and provided good communications along the way.

Only good things to say about buying a used car from Bryan and this shop. I called ahead about 2 of the cars and they were ready for me to inspect and drive at my leisure when I arrived. Bryan was quick to respond to my emails and while I was there he seemed open and honest about everything. The buying process was extremely easy and fast. It's almost like they just want to sell good products at a fair price and provide good customer service in the process. Who knew? I'll be back.

Matt is really helpful and friendly. Even though we didn’t make the purchase since I was looking for to get a better trade in price, but overall it’s very good! I have been to carmax twice and both of them are all very good facilities and very professional working process, definitely recommend Carmax!

Very clean waiting area. Service was very nice. They let me know my car was ready.

Received great service from Isaac as sales rep, Jazz as manager, and Ethel in financing. Felt no pressure to buy and they worked to be efficient with our time. Also very straightforward during negotiations.

What criteria do you have in shopping your next used vehicle? 1. You want to buy a used car that is believed to be absolutely trouble free (Equivalent to a certified grade). 2. You are ok to buy a car at a fair market price (You are not trying to find a steal deal or to negotiate a price). 3. You hate sales pitch. Then go to Carmax. This is my best advice based on my past car buying experiences with all sorts of car dealers. You can't go wrong with Carmax if the above three are your criteria. Carmax set an extremely high standard in their car reconditioning protocols. Carmax certification is as good as manufacturer's certifications. Meanwhile, you will be discouraged if you come to Carmax in hope to find a steal deal, because all of their cars are priced RIGHT, and they never give you a room to negotiate over the price. This means that they don't play games, and they don't let you play games, either. They are fair. You have to be fair, too. A good news is, they don't try to steal your money. So don't try to steal theirs. However, I have one serious advice: Get pre-approved by a local credit union before coming to Carmax. While Carmax too does offer financing, their repayment rule has a catch. Say your monthly payment was set to $100. If you put $500 at once, you expect that the extra $400 would automatically go to principal payment, right? Not with Carmax financing. Instead, the first $300 goes to the three upcoming monthly payments, and only the remaining $200 will go to principal payment. If you intend to pay off your auto loan quick, this repayment rule that they set up is a deal breaker. A good thing is, they will gladly let you use your credit union financing; they won't pressure you into choosing their financing service. Good luck, and never go back to liars that live in the rest of the world.

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

I bought a new RAV4 through Jerry Potts at Laurel, MD new Toyota lot. Great experience! Gave me straightforward honest info with zero pressure. Best buying experience I ever had, and a great price. I would do it again in a heart beat.

Althea Thompson was awesome!!! I have never dealt with Carmax and she made the buying experience 100% perfect!!! I would definitely return again for future purchases.

Ms. Ronnie is truly a Premium Saleswoman who takes pride in what she does and exercises great patience and knowledge with her customers. She treats you like family while she tends to your needs. Great attitude, awesome smile, and customer service that will make your heart melt... that's Ms. Ronnie Hughes at DARCARS, New Carollton!!! Go check them out & ask for Ms. Ronnie, I DARE YOU!!!!!