The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.
Elia Ahmadian helped me with the purchase of my 2016 Chevy Cruze. He was very courteous and professional with helping me buy my car, since the last time I purchased a vehicle was in 2007. I would highly recommend Jim McKay Chevrolet in Fairfax, VA to all of my friends and family.
The sales team at Koons is very responsive and great to deal with. I do appreciate their follow up and professionalism. They not only had a great repour with me but I do think they valued me as a customer.
Back To Buick
by CarolRich from Woodstock GA
November 4, 2018
Our Encore has all the features we were looking for in a (newer) car and we are pleased with the way it performs after 4 months of driving it. We are very comfortable with the extended "Certified" warranty and service package offered to us and trust this is the beginning to a long term relationship with GM and Buick that we will be happy with.
This is a dealership with professional business people. I was very pleasantly surprised. My entire car buying experience went very smoothly. I am very pleased that I chose this dealership to get my Outback . Both the General Manager Greg Lewis and the sales person James Richards were exceptional.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Great value car that is very versatile
by cmn from Austin
November 29, 2018
Best value car in its class, lots of storage, great mileage, some weird interior styling choices but feels nice overall. Definitely the best small SUV on the market you can get barely used under 20k right now.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
I was not looking forward to buying a car because it is always a tedious process. But to my surprise this experience was the complete opposite. The staff was friendly, patient, and knowledgeable. They answered all of my questions and was very helpful with the process.
Excellent vehicles and a great sales staff. Buying a car from Ourisman is like buying a car from a good friend instead of a pushy sales person. Joe is super knowledgeable and spent alot of extra time with me to ensure I was happy with my purchase. I would buy from them again in a heart beat.
by Debib66 from DeKalb, IL
December 13, 2018
Great car so far, I thought it was for older people but more of a younger vibe to me. Rides great, no outside road noise, comfy and love the handling.
I spent time with Dan and he was attentive to my needs and concerns. When a situation came up he fielded the problem expertly. I will be back.
Nice Car, But...
by David from Lancaster, PA
November 9, 2018
Overall, my Buick encore all wheel drive is a nice ride. However, my general experience with the auto stop technology is not good. Within two years, the auto stop feature caused my brand new battery to die, leaving me stranded On a major roadway in the middle of rush hour. My personal opinion is that the auto stop feature is pointless and I will never buy another car with auto stop. Hey on a major roadway in the middle of rush hour. My personal opinion is that the auto stop feature is pointless and I will never buy another car with auto stop.
I was a out of town buyer and 80% of my dealing was over the phone - Johnny and Garan made the process very easy and smooth - arrived at the dealership and left very happy- definitely recommend these guys!!
This car is too small for our needs
by Willie from Lakeland Fl 33811
January 14, 2019
No room behind the rear sear for very much. Only one arm rest? Hesitation on take off Rear camera is a joke. Very Very expensive to repair
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