My experience was okay but certainly not what I experienced at another dealership recently. The dealership was not flexible and made me jump through hoops to purchase the car.
I also get pressured to buy an extended service contract
Completely surprised me
by msdwallace from Kansas City, Kansas
January 26, 2019
I hadn't planned to get this vehicle, but it was a great deal and great warranty. I've become fond of it, it's a great ride, good on gas, and does well in the winter snow. Lots of room and storage. I'm definitely Happy.
The service reps were very courteous and professional Aaron Newman is very attentive, professional, and cares about customer satisfaction. He reviewed my concerns, took time to explain things to me and made sure the courtesy car arrived on time.
You Had Me at 4WD
by Tom207 from Portland, Maine
January 29, 2019
This is my fourth Escape. I cannot say enough about the reliability, safety features, and the ease of learning it’s technology aspects. The Escape has safely gotten me through many Maine winters.
Professional and efficient Everything was handled speedily correctly explained and of course the price was right A great experience all-round very customer friendlyI was in and out in just over an hour as was promised
First new car in a long time. We love it
by fran10 from New England
January 26, 2019
Good visibility, great light features. Didn't purchase one with power lift gate. Rear access is difficult because it goes up so high and is very heavy to close.
Robert was very helpful and professional. Very satisfied with his service and the overall experience. Was in and out in less than an hour. Thanks
by Jrob. from Salem Indiana
January 24, 2019
This is our third Escape and by far the best one yet! We love the power of the 2.0 Ecoboost, very impressive. The interior is very comfortable and we'll thought out. The ride is good and interior noise is very quiet. We highly recommend this SUV to anyone. We have always bought Ford products and put hundreds of thousands of miles on them without any issues (our entire family now drive Ford) and expect this one to be the same. Overall: Awesome vehicle!
Excellent experience. I worked with Don LeMay.
Don was knowledgeable. He was very patient with all
the questions I asked. He told me to keep in touch with him, knowing
I would have more questions. I have done that. He was kind and wonderful to
work with. He made me feel extremely comfortable!
Very nice car to drive and very roomy
by HappyCustomer from Marlton
January 27, 2019
Very easy car to drive. Some newer cars today have a boxed in feeling. This car feels very roomy and open. Large windows to see out of.
First rate customer care service and followup. One phone call and appointment was made to pickup my car for servicing and to bring me a loaner (2018 Lincoln Continental!) until service was completed.
Poor on fuel efficiency and loud engine
by jmary from New york, NY
January 27, 2019
I wanted a Ford because I drive an Explorer for work. I bought the Escape thinking it would handle as well and be as smooth. Instead, the engine is loud when accelerating and the fuel efficiency is poor. I'm filling up every 3 days just to commute to work. I was completely disappointed in my purchase.
Thanks so much for your help in getting me into a car. I had been searching for a while and you made it a great experience for me. Driving home down in my new Sante Fe was an awesome feeling. Thanks so much and I will refer some business to your dealership! Special thanks to Maryam for going above and beyond to make to my car buying experience the best it could be.
Kensey The Best And The One To Go To He Will Definitely Gets You In Whatever That Fits You With A Low Monthly Payment. Great Customer Service Been Helping Ever Since In Pompano!!! ¿¿¿
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