Used 2020 Ford Escape for sale in Albion, IN

Military friendly dealership. Was stuck at a hotel in Columbia City due to no uber/lift/taxi available. The front desk coordinated someone from the dealership to pick me up. Joey, my Salesman, contacted me a day after my purchase to ensure the vehicle was mechanically sound and if i arrived at my destination.

have had this 2020 ford escape since buying new. i love this car and i now have 36000 miles on it.it is a hybird and the best car i have ever owned.the car gets 48 miles per gal has great safety equipment has a great ride and over three years with no down time for repairs. drive every day and would buy the same car again, ive had a lot of cars but this by far the best i have had. 2020 ford escape hybird sport.

Good experience. We were from out of town. All was well except a few small details that could have been represented better on the initial remote deal. Did some renegotiating on site and made it whole. Vehicle could have been prepped(shined up and final interior clean)better. Staff was friendly and open to constructive criticism and making sure customers leave happy.

I bought my car from Rick Ridings in Monticello, IL from Jesse Hall. Jesse is the best, he had the vehicles ready for me to test drive when I got there and was very knowledgeable and polite. Most of all he was very helpful.

Did not buy the car decided to stay with what I have. Do believe if I ever look again I will be looking here. Very nice and professional people

We just bought a 2020 Ford Escape it has 22,000 miles. It has been a great car so far. It has allot of leg room and head room, I am 6 ft tall, so I like that about it. It has plenty of zip on the highway and good gas mileage, no regrets on our purchase so far.

We have been looking for a GMC Canyon that has all the conveniences we would like in a truck and at the price we wish to pay. R&B Car Company in Columbia City, IN had many Colorados/Canyons to choose from but one caught our eye. It met our criteria (and more!) and the price was too good to pass up. TJ and Ryan were extremely helpful getting us through the buying process as well as explaining all the nuances of the truck we just purchased (never had a diesel before). Very professional, open, and honest and I recommend them to anyone looking for a truck!

I am pleased with my decision to purchase this Ford Escape. Must have been made with me in mind. I am a retired outgoing senior lady. Great style, color and just the right size. Excellent gas mileage and I simply love the comfy ride.

I had an amazing experience at Big City Cars. The salesman was very helpful and knowledgeable about the cars I was shown. Made buying a car so easy. 10/10 would recommend.

Bought the vehicle in December of 2020. First new car I've bought in over 20 years. Absolutely love this vehicle. Great gas mileage. 3 cylinder, turbo that has some is powerful. Great back up camera and love the big screen display for the radio. Easy to reach controls. Easy to reach cup holders. Plenty of room inside, don't feel cramped. Rides smooth for such an economical car.

Dealing with Kevin was a nice as it gets for me and my wife! The process was an absolute breeze from the moment we are to the moment we drove away. The family atmosphere was evident throughout our time there. I highly recommend that if you’re in the market for a new car or truck check them out and you won’t be disappointed! Thanks again Kevin, Mason and Chuck!

Amazing customer service! Brandon George was very personable and helped me get everything I needed even due to my current financial situation. It was a very easy process and he made it all the easier.

I always take my Town & Country to this dealer for service because I get excellent service at a fair price.

Everyone seemed honest and helpful (: love my new used truck.

Service was phenomenal. The gentleman in the service lave was top notch, and the techs are always willing to step out to answer a question. The manager Troy is super cool too! He’s a real ball buster about getting your bill settled up though! All around great experience!

Repair was completed satisfactorily and on time. Service department staff were helpful and answered all our questions. I will return if a similar problem occurs.

Help us greatly in getting our dream car , walked us through to the little details of the scheme of our payment and help us get where our budget meets.. Very courteous and professional sales team... Thanks to Jackie and Brent ...

I stopped in to check out a car I’d seen online, along with five other cars at other dealerships. O Daniel was the only response I got within minutes of contacting them. Made the appointment, loved the car, bought it. 48 hours later, the others decided to respond to my initial inquiries. It’s a new world guys, try to learn from O’Daniel’s. They know what’s up!

I was very impressed with salesman John Berghoff and the O’Daniel Ford Dealership in general. John is straight forward, very knowledgeable on Ford products, very Customer Focused, and great to work with! He was very attentive to my every question. I e-mailed John before ever stopping into the dealership and he quickly responded via e-mail with answers to my questions about MSRP and the A/Z plan price for the 2019 Ford Edge – Titanium with the options I wanted. I also had many questions on functionality and the Hi Tech features included in the vehicle. He offered via e-mail to bring a vehicle to my house and let me keep it overnight to try out all the features and take it for a test drive. Although I didn’t take him up on his offer, I was very impressed with his customer focus and decided to stop into the Dealership the next day. At that point John encouraged me again to take a couple of Edges for a test drive, which I did and soon fell in love with the vehicle. John also offered to negotiate with me on prices for the Ziebart Gold Plan and an Extended Warranty, items that I believe help protect my investment. I wasn’t ready to make a deal after the first trade-in value offered by O’Daniel Ford for my 2007 Lincoln MKX that day and expressed that to John, but he continued to send me info on the car and expressed his interest in earning my business in the future when I was ready to buy. Sales Manager Brent Swartz came out and introduced himself and also stated he would work with me to get the prices lower on the Ziebart Gold Plan and the Extended Warranty. I left the Dealership very impressed with O’Daniel Ford, although not yet ready to buy. A day later John Berghoff sent me info about a company called TradeRev that O’Daniel Ford collaborates with to help customers get better trade-in offers. I decided to give it a try a couple of days later and to my surprise I was offered exactly what I needed to make the deal. John got me a new F150 Ford Truck as a loaner until they could get the exact 2019 Edge I wanted from Indianapolis. After I made the deal, General Manager Mr. Jeff O’Daniel came out to John’s desk, introduced himself and thanked me for my business. I left the Dealership extremely impressed and very happy that in a few days I’d have my new 2019 Ford Edge. I can’t think of anything the staff could have done better unless they would have given me a new car for free! :) Seriously, they did everything they could to answer my questions and negotiate with me to give me what I needed to move forward with a purchase, all without making me feel pressured to buy. After years of purchasing many vehicles from another local Ford Dealership I have become a happy new customer at O’Daniel Ford and plan to take all my future purchase and service business there!

Always helpful and knowledgeable when service is needed. Ready when requested a certain time and the service manafgers do their best to make you happy.

I went in and was greeted right away by Andrew Eger. He was so helpful finding me a car that fit my needs and budget. He showed me several vehicles and advised me which would be the best for me. I test drove one car and fell in love with it. He sat down with me, did the paperwork and I was off to work. I went back the next morning and picked up my new car. If anyone is looking for a new car this is the place to go. EVERYONE was so friendly. Andrew Eger is the most amazing employee at Auto Park Ford in Sturgis, Michigan! Thank You Andrew!!!

Excellent customer service in the buying process. I communicated online with interest in test driving a couple used Fords and Jennifer and team had them ready to go when I arrived. Jennifer was great to work with throughout the whole process. Very responsive, quickly answering any questions I had, and worked diligently to make sure I was all set when purchasing my vehicle. I highly recommend O'Daniel Ford.

I was just looking and test driving, I didn't even have my trade in with me. I was out the door with the purchase of 1 of the two vehicles of choice I went to see in less than two hours. Great customer service. This vehicle was for my daughter, I will be back for a truck for myself when I am ready.