Used 2023 Ford Escape for sale near Armada, MI

Everyone was inviting and helpful. Charlie Green assisted me throughout the process and was extremely knowledgeable and made everything easy!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I had a stripped lug. I purchased the lug nut and stud, they replaced it no charge. Much appreciated.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

4th generation family business serving Greater Detroit with amazing service and selection. Everyone I know is happy after finding a vehicle with Roy O'Brien, and so am I! Have been a customer for 20 yrs.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Always had good service. Timely, friendly staff. Hours are satisfactory. Waiting area is clean. Only concern I have is that they are no longer making the Edge which when my lease is up I may have to look for a different vehicle.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

My Ford F 150 came in, Thanks to Kellie Kraemer for her watching for it to arrive , More than Happy and pleased of customer service at Russ Milne , Thank you ! Merry Christmas and Happy New Year

Our last five cars have come from Roy O’Brien, some used, some leased, and they’ve been extremely helpful and friendly every time. The sales team is very knowledgeable and has worked within our budget to find the right vehicles for us. They’ve walked us through financing and made sure we know all our options and are comfortable with not only the car we’re getting but the monthly payments and service plan. Service has been excellent, too. We’ll keep going back!

Great experience all the way around great sales guy ray to the awesome finance mgr will definitely be my new dealership goin forward!!!!

Car driver seat was serviced. Service Advisor was friendly and knowlegeable. I intend on using this dealership for vehicle maintenance and service because of this 1st visit (ordered the works) and the second visit (warranty repair of faulty stitching on drivers seat).

We went to the used car lot to see if they had anything we may be interested. Our salesman Keith listened to us and showed us a beautiful 2019 Ford Edge, that we ended up buying! We were very pleased with Keith and all his knowledge and would go back to the dealership again!

Sam is always fantastic! I have been going there for almost 25 years and he has always been a great salesman. I always know what to expect and he always has things in order and ready to go.

Lisa Zerilli was my sales representative she made leasing a new Bronco flawless in the process. Not only do I recommend her but I also recommend the Bronco!

The staff is always friendly and they offer free delivery to your home! Wouldn't go anywhere else for all my car needs. Thanks!

Rebecca and the team at Crest Ford are the best - I would never go anywhere else! I am a very happy repeat customer - thank you!

My first Ford I purchased from Russ Milne, 1967 Fairlane GTA. Loved that car. The salesman at that time was “Doc” Wilson. We have been dealing with Kellie Kraemer for many years now and we love her ♥️ We followed her from a different dealer. We would follow her anywhere. Her husband and son are always mosthelpful also. Thank You Kellie for being the best Barbara and Randy Frank

My salesman Y Bishop was fantastic. He made the whole transaction very simple and easy. I appreciate it all that he did. he was very helpful into the selection of the car that I fell in love with my miss Lucille, and as I said, he was really very professional and he knew he seemed to know which car would fit me better so thank you. YAZIN.

Jake Leal was awesome—- J recommend him if you need a new or used car!

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Give Chip in the service department a raise , he went above and beyond during the busy holiday to get us in and out at a timely fashion when we had a flat tire. Chip treated us like family , very professional and courteous , a great person !