New and used 2026 Ford Escape for sale near Union, IL

I needed a Ford dealership to take care of a couple of recall notices on a 2023 Bronco I purchased used from a non Ford dealership a year ago. I had received a brochure from Hawk Ford in St.Charles, Illinois, and decided to give them a try. To make a long story short, customer service arranged for a pickup of my vehicle at my home the very next day as well as a more than reasonable time frame for the repair, and then delivered my vehicle back to my home about a half hour ahead of the originally scheduled time frame. Because of the fact that I needed recall repair work, there was no charge for either the pickup and delivery, or the actual repairs.The courtesy and customer service extended to me actually left.me speechless. All I have left to say is, I now have a Ford dealership I can rely on. Thanks again Hawk Ford.

Eduardo gave me an amazing service at the dealership and helped me find a car.

Just got my Mustang serviced for some recalls. This place was so on top of everything! Excellent communication, easy scheduling, speedy service. I’m very happy after experiencing terrible service at a different nearby Ford dealership.

Trying to buy a car was stressing me out. Finally found the one at Wickstrom Auto Group. Michael K was my salesman. He made the whole process smooth, efficient and quick. He really cared about making sure all our questions and concerns were addressed. Great teacher of the car and its abilities. I would highly recommend Michael. We will definitely return to him for future vehicle needs! Side note: The most beautiful facility to purchase a car as well!

The staff is very friendly and helpful. They services my vehicle quickly and sent me a report with what the service check found and what they recommended

Chris was helpful and patience while dealing with us and help get what we need for trade in and purchase.

My daughter purchased her very first car at Harvard Ford. From the moment we arrived to the time we drove off, we had a great experience. Brandon Groad and team were fantastic! He listened to what we wanted, never pressured us, explained everything, was fair and honest. We highly recommend Harvard Ford to anyone thinking about purchasing a vehicle! You will not be disappointed!

Vira was great. 10 out of 10. Ask for her for sales. They made the numbers work. It didn’t feel like I was being raked over the coals. They made it conversational not like pulling teeth.

Worked with Tim Bies and Heather from the finance dept. I purchased my leased vehicle and they were extremely helpful thru the whole process. I do recommend this dealership.

Quick and East to get my car in for the recall issue. The time it took was a lot less than what they thought it would be, plus they washed my car. Nice Job!!!

Awesome service from Huntley ford and it's salesman Rob specifically. Huge selection makes car shopping in one place easy and convenient!

The first thing I noticed about Wickstrom Auto Group upon arrival was how amazing and welcoming their dealership appeared. The appearance was matched, however, by the employees and our sales person, Michael K. Michael was great in every aspect. He made sure all our questions and needs were met in a private suite. He went over everything in great detail about the vehicle we were purchasing. Would go back in a minute. Thanks, Michael!

Chris Behlke, our rep, was helpful, patient and personable. We made the purchase we needed. The dealership itself seemed to have good customer service and accommodated us as soon as my husband and I walked in.

This dealership was recommended to me after a couple of bad experiences at the one I had before. Harvard ford will be my main dealership from now on and I'm from Rockford. Top notch from the service department to the sales department and everyone else in between. Took care of my issues and explained everything with professionalism. 5 stars for Harvard Ford

Janel and Dave very helpful. I wanted a jeep. I saw one online so wanted to check it out it was missing a few things I really wanted. Janel went Dave and talking Dave said there was one that just came in the night before. I took it on a test drive yes that was the one. Went back in Dave was doing magic with numbers found the one so I bought my jeep. Only have great things to say. I would definitely tell my friends to come her. This has been the most comfortable atmosphere. Thank you Janel and Dave

I completed my deal in less then 2 hours , gave me good money for my trade and a deal on the new one.

I love the Napleton-Libertyville guys! Rich was our sales guy. He was so easy going, listened to what we wanted and made suggestions without being pushy. He helped us get the best deal! Bob made the finance process run smoothly and took the time to walk through all our questions and concerns while also being mindful of our time. Overall, I’m very impressed with the customer service at Napleton

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My warranty work on my Mach E was done with their usual professionalism and courtesy. My only complaint is that when I received my car back (driven by a porter from Rohrman) the radio was so loud that I was afraid it would blow one of my speakers. That would certainly have been a repair out of their pocket. Please try not to send out a porter that is he]ard of hearing.

Every time I go there it is a totally professional experience I know my service will be done right at a reasonable price everyone is helpful to the customer