Used Ford Escape Active for sale near Cottage Grove, WI

Samantha was incredibly polite, knowledgeable, and efficient! She listened to my wants and desires and lead me right to the vehicle I was wanting. She did not try to oversell me which is extremely important to me. She earned my trust and business! I’m not sure I’ll ever buy a vehicle from somebody else ever again! I’d recommend her to anybody! Thank you for being awesome!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I have bought 4 vehicles from Russ Darrow, three from this dealership. You can’t beat them anywhere else! They are fair and truly listen to your needs.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Great customer service and sales team! I love my new Ford and plan to go back for my next one! Everyone was ready to help.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

the salesman listen to your needs in a vehicle and if they don't have it they'll look for it on the internet and get it for you. also salesman John Coughlin is very intuitive to your needs and preferences in a vehicle.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Starting the process for looking for a new to us van and CarMax was one of our stops. They had one we were really interested in, but between trade-in value and non-negotiable pricing (which we knew in advance) we realized it wouldn't fit our price range. Ryan was responsive, but not oppressive.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

My experience at Russ Darrow was pleasant Matt was the salesman that I dealt with. He was very informative and helpful. All the staff was very helpful during the buying process.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Called for an appt. got in within two days for new tires and an oil change. While doing inspection mechanic found i needed new rear brakes. They had them in stock and was down with the other repairs. In and out in the same day.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Helpful and friendly staff (sales and service center). Made me feel at home and not pressured to buy something I didn't need or want.They even came and picked me up at my apartment in the car I wanted to buy and took me back to the dealership to make the transaction.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I found Phil Aleio to be very responsive to questions and Kaifer Zulesdorf especially enjoyable to work with. I trust him and plan to trade cars back and purchase future special vehicles. Great experience from a Wisconsin dealership!

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Honest and straight-shooters. Very helpful and patient. Thanks for your efforts.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Great dealership! Answered all questions I had in a timely and professional matter. Ordered my vehicle and it came in took delivery of it which was very informative and efficient. Thanks again!

I worked with Trevor on buying my Ford Escape EV Hybrid and it was so easy. He was so patient with me and answered all of my questions! I would highly suggest buying at Middleton Ford. They also have a fantastic work dog that is so sweet:)

Jeremy and his team with Trevor (sales) and Luke (finance) were AMAZING!! Super easy to work with. Very friendly, very informative and really guided me through the whole process. They were very fast and I could not be happier. I would recommend them and I will def check with them first on any future purchases.

Middleton Ford made our experience buying our used truck very easy. We can not say enough about Stacey Noltner the finance manager. It was quick, easy, and she explained everything. We love our truck!!

I had an amazing experience searching for my new car! This Carmax has great customer service and salesmen!

I highly recommend skipping other Mazda dealers in the area and visiting Gordie Boucher Mazda of Janesville. I made the drive down from Madison and couldn’t be happier with my experience buying a new car. They truly make you feel like your business and time is valuable to them. As a salesman, Ron was fantastic to work with. The car I wanted was at another location and they quickly coordinated delivery in only a few hours. He was with me from start to finish ensuring that all my questions were answered and concerns were addressed. Everyone was friendly and seemed genuinely invested in making the sale go smoothly. I scheduled the installation of some accessories and the service manager came into the showroom to introduce themselves and congratulate me on the purchase. There were so many small touches from everyone throughout the buying process that I can’t say enough good things about! I don’t really leave reviews, but when my expectations are exceeded I do feel the need to spread the word. If you’re in the Madison area, I can assure you that Janesville is worth the drive!

We found the car online and contacted Grinwald Ford. Test drove it, traded our older Escape and purchased the used 2020 Escape. Everyone was very polite and easy to deal with. There was no pressure and the process was painless. We drove home the same day in our new car.

Our sales person, Mike, went above and beyond to assure that we were very satisfied with our purchase. And we really enjoy our new ride. I highly recommend this dealership!

Scott was amazing!!! Communicated everything that was going to be done to my car, called me when new issues came up to keep me informed. Everything that needed to be done fit within the estimated cost. I had such a great experience. I'll be bringing my car to this dealership for all my repairs. :-)