After several issues at other dealerships and several long hours this one came through above and beyond what was expected. The staff was friendly helpful and went out of there way to help us find what we needed.
In my role with the City of Quincy, I’m frequently frustrated by our inability to reward our taxpayers by buying locally...I’m very proud today to look at a purchase order for two new Police vehicles being purchased at Gem City Ford. Quoting from the letter from our PD to the committee, “...for many reasons t vehicle) most liked by our officers”
The cherry on top of the sundae is that we get them frquincyom Gem City Ford!!!
I worked with Andy. He was very upfront and willing to work with us and make sure that we were satisfied. They agreed to include a back up camera with the purchase price when we expressed concern about the vehicle we were interested in not having one.
We have been Very Impressed with the Super Friendly Atmosphere with the Entire Poage Team. The Friendliness never stopped at the initial sales attempt. :)
We have always felt welcomed back. The Sales and Service team both have Always been very helpful and treated us above and beyond expectation. We are very proud to say we purchased our vehicles at Poage. Thanks to All of you!
Aileen was great she made the whole process short and sweet. We had totalled our car and she got us in a new one super quick. And wad very helpful with helping us get all the paper work from our insurance company. I would recommend to anyone that is looking for a new car to come see her.
I've traveled some 300 miles from Chicago to pick up a truck from Shottenkirk's. I had a good feeling about this deal simply based on couple of phone conversations. They've been holding my truck for me based on given word, picked me up from the train, offered a hot lunch. I'm absolutely happy with level of attention given to me as well as quick and professional handling of all purchase related procedures. Would definitely recommend.
My wife and I recently purchased a 2005 Scion with the help Jeremy Anderson. The purchasing process was made easy and smooth with Jeremy's excellent customer service skills! Thanks again for all your help!! We love the vehicle.
I went in to get service on my 2014 Dodge Charger. While there I seen the Scat Pack on the lot. Aileen was great made everything easy and enjoyable this will be the third automobile I have purchased from her and every time as been just as wonderful.
Purchased a show room new 2016 Dodge Challenger Hellcat. It was the exact deal that I wanted and had nothing but helpful sales and financing people. It was a great, easy experience!
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