Used Ford Escape for sale near Henrietta, NY

I have driven Acura's for years and this is my first Hyundai. The service at Matthews Hyundai in Greece is far superior (thanks TODD!!) to all my experiences with my Acura's. My next vehicle will DEFINITELY be from Matthews Hyundai in Greece---------because of the service department!!.

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

There are many people in the dealership that assist with your service. Some are better than others. The biggest blunder I routinely have is the vehicle techs leaving muddy scraps on the door panel, messy fingerprints ( attention to detail mishaps) while returning the vehicle to the owner.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

J Burnette was my go to guy .Knows his stuff and is very cordial. The estimate was fairly priced and to my surprise the final cost was even less than the estimate. Pinch me . Had the Navigator back for a week and runs perfectly. So here it is Good people Extremely honest ,thorough, and they keep you up to date on your repairs Would NEVER go elsewhere Joe Stavalone

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

This was my second vehicle purchased from Vision Buick GMC. They made the process quick and easy!

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.

Sales representative knowledgeable about viechles use an new certified work with you on $ opions color trade in value up front. Test drive it alone wow does not insist. _3rd Hyundai 2 new ones 3rd certified first one hybrid gas . Up front on everything and service department also. A+ rating.

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

My daughter just got home from college. I realized her inspection and registration was a month overdue The very next day I stopped into West Herr and spoke with Chris Malone. Chris was able to immediately get me in to have the compass inspected. I have been going to this dealership for over 20 years and always have positive experiences. From buying new vehicles through Johnny D the service department with Chris Malone and the mechanics In the shop area. I have recommended West Herr to family and friends and will always Start my shopping experience there.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Shane and Peter are very helpful they try to show and explain what I need to know. They both are very nice.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Been in for some recent issues, really great service and communication there. Had some of those turn around real quick on me and they were able to fix them up nicely, free of charge. Thanks!

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

Professional. Worked to optimize waiting time. Very helpful with questions. Service addressed all issues. Recommend.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

We've bought vehicles from several different dealerships and this was by far our best experience. They had the truck ready for us when we arrived and let us test drive it at our leisure. They were down to earth and easy to talk to. After running the credit check and coming back with an offer, the manager came back with an even better offer, after they had us already ready to sign for the previous offer. They went above and beyond for customer satisfaction. We would definitely recommend them and will be back the next time we're ready to buy

Overall ratings are awesome. Very good vehicle's!! Styling exterior design, turbo engine good gas mileage. Comfortable seats heated. Good size cargo area. Reliability, good value reputation.

My salesman Cody Sherman was fantastic. He was very patient and great communication skills. He worked very hard with me to find the right vehicle and the right price. Best salesman I have ever worked with.

Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.

Great service, Nick was very knowledgeable with all of my questions and never too pushy, would recommend!

I have about 7000 miles so far with no problem yet. I will take a long ride to Raleigh northcarolina in June so I am praying I have any problems. My first long trip. My back brakes squeak sometimes.

Absolutely great experience with pioneer trucks. They made my day fast and very easy. I would definitely recommend anyone to these guys. Thanks again Mike!

Purchased the car with 20,000 miles and the engine had to be replaced at 42,000 miles, Ford paid to have it done. Other than that the car has been very good.

Excellent response, fair price and good communication. They were in the running to bid in our search for a car.

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

We just wanted to take a moment to share our wonderful experience purchasing our new vehicle from your dealership. From start to finish, the process was smooth, professional, and stress-free. A special thank you to Molly, who went above and beyond to ensure we found the right vehicle. She was incredibly knowledgeable, patient, and made the entire experience enjoyable. She took the time to explain all the features of the car, answered all our questions, and never made us feel pressured. The financing process was also seamless, with everything explained clearly and handled efficiently. When we picked up our car, it was spotless and ready to go, making the final delivery feel even more special. We truly appreciate the outstanding customer service we received. Thank you!!

I thought from Day One I had a very stylish looking car for the price range. I was skeptical about a 3 cylinder but I have had no problems with it giving me the power I need. I am under the average for miles driven per year AND I LIKE MY ESCAPE!

My experience with Subaru was very good. Very professional and they kept going back to the drawing board with every request I had and every time I answered them with a “no”. They wanted my business and made sure I was aware of that and treated me respectfully. After the sale, it has been the same attentive attitude and genuine helpfulness. This was the second vehicle I have purchased/leased from them and when it’s time, there will be a third.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

We are from CNY and drove to Rochester Carmax. Every bit of dealing with this dealership was fantastic! They are professional, knowledgeable and put the customer first. Their manager is top notch. When searching for your next vehicle go the extra mile and go to ROCHESTER Carmax. Also, needed to have car serviced for small issue during 90 day warranty. Service depot. Is top notch, dealt with issue immediately, thoroughly and extremely professional..

Bought a new 2018 escape with a 2.5L,it now has 151,000 miles,other than 3 batteries that Ford replaced for free and $2,028.00 on brakes,4 plugs,2 coil packs and some front end work it has performed outstanding,kept the oil changed with Mobil 1 full synthetic oil and have had literally NO problems,I see it easily making over 200,000 miles.

From the time we found the car, to test driving, to actually purchasing the car, it was a seamless experience. I would suggest them to anyone!

Very reasonable price tag. Good vehicle's, and the fuel mileage is efficient. Ride has a nice quality to it. Comfortable seats, heated. Cargo area is spacious, including the top luggage rack. Towing capacity is pretty good. These vehicles are absolutely popular, hold up on there value reputation.

Nicole at Hoselton Chevy was fantastic. Although I did not purchase it will be the first place I return when I need a new vehicle. Nicole was very knowledgeable on the Traverse and Silverado and a pleasure to work with.

The Ford escape we just purchase from varsity Ford in novi is outstanding along with their sales people. The sales people were awesome. They were professional and courteous and the general manager Jerry law was outstanding. I would recommend going to this dealer and purchasing this Type of car. car They will go out of their way for you to make your car buying a good experience.