This visit was for a factory recall and. it was handled very professionally and quick. Other visits for maintained issues were equally as satisfying. I purchased two other cars from Andi and she is wonderful, love her.
Everything I was looking for in a vehicle
by LindsayADESA from Lake Echo Nova Scotia Canada
January 23, 2019
This vehicle met every need and everything I was looking for within my price range I couldnt be happier with the choice I made. It had extra options I wasn't even looking for that I'm glad that I have
I counted on the previous reviews when first going into this dealership. I am very happy to say that I will be continuing my business with Wedekind! The day I went in to meet with salesman Felice, him and the rest of his team were a great weight lifted off my shoulders. Everyone in the facility worked as hard as they could to make sure I left in a safe, reliable vehicle for my family. What only made it better is that it was the exact car I wanted and they worked with me on the payments to get me where I wanted to be. I would and do recommend this facility to anyone looking to purchase a vehicle. Thank you again Felice and the rest of the team for all the amazing work.
*I only did not rate the Quality of Repairs because I have not yet had any service done on my vehicle.*
Love this car
by Bargdess from Waynesboro
January 21, 2019
This car is simply great. A great value for the price. Love using the sync 3 system. So comfortable to drive. The remote start and heated seats are the best!
Nicole Ballanger was patient with me and wife late black friday. We did not feel pressured and paid a fair price for our new vehicle and trade in. She gave us space and let us drive the vehicles alone
Oddly enough to enjoy
by Jasmine from GREENVILLE
January 22, 2019
I have driven Fords for two decades or so. My first one was a Ford Taurus Wagon, next it was a Ford Explorer, and lastly a Ford Escape. And they are very dependable cars. However I'm a little sceptic in regards to the fairly new vehicles that are manufactured. I have heard from Friends who've had Ford Escapes 2015 and newer, that there were transmission issues and if they have a sunroof that would be a lot of issues with that as well. So oddly enough I enjoy the vehicle now, but I am unfortunately waiting for something to break.
Troy and the whole crew in the service department are excellent. They go out of their way to make certain that everything is done correctly and they are very conscientious about cost to the customer.
Most comfortable car I have driven.
by Escapegirl from Northboroug, MA
January 23, 2019
I have only 1 complaint and it is probably my fault for not paying attention when I bought the car. The gas mileage isn't great. Getting about 22.7 MPG in my first 600 miles. Its a 4 cylinder so I expected better gas mileage. Guess I need to do some highway driving to see if the gas mileage improves.
Metro Ford I recommend because of their professional staff who worked thouroly and continuously with me until we found the right fit as far as a vehicle that my wife and I would be comfortable with.
JUST BOUGHT ESCAPE
by AB from Bloomington, IN
January 21, 2019
I don't think Escape will do too bad on gas and does drive nice. I believe it is cheaper than a Honda HR-V. I wanted an aspirated engine due to recent oil dilution issues with the Honda 1.5 turbo. Could use a few more places to put change, remotes, key fobs, etc. The true test will be, ask me how I like it a year from now. Hard to give a reliability rating as I just bought.
Troy made this experience wonderful and easy. I am so glad I chose to work with them for my car needs. AMAZING people!! Thank you so much Metro Ford!!!
Great car to drive
by Vee from Toronto, ON
January 28, 2019
I bought this car used with 59km on it. I've only had it a few weeks and find that it's easy to drive. The biggest negative is that there is such poor headroom. Someone who is just under 6 feet tall finds that his head is touching the roof in the front or back seat. I wouldn't have expected that. I assumed that a person who sat comfortably in my former compact car wouldn't have an issue in the Escape but I was wrong. Other than that (and a steering wheel that is too cluttered) the car seems to drive very nicely. I was hoping that with 4WD I wouldn't need snow tires but it only took one snow storm for me to learn that wasn't going to be the case. Turning snowy corners took a couple lanes. But now I have snow tires and it's a different drive altogether.
I have been doing business with metro ford sense 2000 when I bought my first new F150. Then a 2004 F150, 2009 F150 and a 2014 F150 and now a 2018 Edge sel. Metro has always met my needs , and I highly recommend Metro Ford.
by And jay from Columbus Ohio
January 16, 2019
This car is excellent it have all the quality which make it convenient. I’m a fan of ford and I enjoy driving it. I was a fan of other cars. But since I changed to ford I’m in love it. As for me ford is my favorite car and I will recommend people to buy it.
The sales associate went out of his way to find the right vehicle in my preferred price range. Was very pleased with the experience overall.
Just bought it! Love it so far!
by Tuere from Baltimore, MD
January 13, 2019
Essie, my 2019 Ford Escape, is your beautiful, modern, everyday gal! I love the look of the exterior and interior. All the technology is fun. And the ride is very smooth. I didn't rate the reliability because I just got it, but c'mon, it's Ford. I look forward to rolling with Essie for a long time!
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
Very easy car to drive. Some newer cars today have a boxed in feeling. This car feels very roomy and open. Large windows to see out of.
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