We drove 80 miles to deal with Les Mack Ford and are glad we did. Wade came in on his day off to help us and we couldn't be more pleased. Everyone at the dealership went the extra mile to make the transaction seamless. We will definitely go back in the future.
Carson, Brian and Gary were great to deal with. They had the vehicle I was looking for in the correct color and options I wanted. I live 3 1/2 hours away from Lancaster and did everything over the phone. The vehicle was as described when I arrived. The whole purchase process went smoothly. They were not pushy, were not trying to sell me things I didn't want or need. Took "no" for an answer, something rare in sales and F&I people today. I wasn't expecting the service I received because I was "just" buying a vehicle. Since I'm 3 1/2 hours away they knew they were not going to get future service or parts sales from me but I was treated just as anyone local coming in to buy a vehicle. I was very pleased to see a group of people who still care about customer service.
Was in the market for a new Jeep Renegade Trailhawk and dealt with Cole Mueller. Cole did a great job and found us the exact color and equipment we wanted. Great deal too! Highly recommend this dealer and will return for our next new car.
by Jewell Lee Courtney from Richland Center Wisconsin
March 1, 2017
In march 2017 I purchased a 2011 Chevy Silverado Lt From Fillback. The sales staff, management, shop, everyone. There made my experience a great a great one. I drove my truck to Phoenix Arizona and had a smooth comfortable ride. My fuel mileage was phenomenal at 17.5 at 70mph
One satisfied customer
These guys are the best in the business! Im a single woman who never gets pushed around here. My last 2 cars habe come from Scott Doc Dannit. I will never go anywhere else. He and the finance team did thier best to get me into the right car each time. I never felt pressured. Ypu become family when you purchase cars from Richardsons!!!
Had a less than stellar experience the first time we stopped in. The salesman was okay during our first test drive. He seemed upset when we wanted to think about it, and when I emailed back stating we were going to look at more expensive vehicles, we never heard from him again. Common sense would to offer us iget vehicles to look at. A couple months later we're stopped back in and met with Chad (Vern). He took us for test drives in the vehicles we inquired about and also gave us other options we hadn't thought about. The whole team was able to bring the price down to where we were comfortable (with trade-in). We had to stop in a couple different times for different things, ...and Chad was very accommodating- even offering to come in on his day off. A brake light was out and were stopped in and out was fixed (no questions asked) in about 10 minutes. Our 2nd experience more than made up for our first! We will definitely be back when it's time to trade- in our next vehicle!
Runde Chevrolet and sales associate Jacob Puhls did a great job in getting me the new truck that I was looking for. Wonderful experience. I highly recommend asking for Jacob when call or visit the dealership.
Service work by a great auto shop,purchased my car
by Tina osterhaus from 63506 picatee creek
August 2, 2018
Mike and Glen are two of the nices people you will meet. They are so respectful and courteous of there customers. I was really upset one time about something they couldn’t control and got mad at Mike. He just stood there and took it. He didn’t deserve the xxx chewing I gave him. But he still treated me great. I wouldn’t have treated me great. I respect him now more then ever and I will never do that to anyone again. I felt horrible. Mike and Glen are awesome!!!!!!
Donovan was great to deal with at Runde Predriven. He was very friendly and able to work with my schedule. I would definitely go there again if need to and would definitely recommend this dealership to anyone
I had excellent service and help at Richardson. Chris Cruse, the salesperson with whom I worked, was knowledgeable, intelligent, fun and extremely nice. I will return to Richardson and ask for Chris again the next time I want to buy a car. Dennis, the manager, was also outstanding. He was/is helpful and no nonsense.
Brandon Aureden went above and beyond to make my car buying experience great. He went through the process with me step by step answering all my questions with intelligence. Brandon put me with just the right vehicle. Love my Ford Escape. Finnan Ford is wonderful.
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