Patricia Smith was an excellent and kind salesman. She made us feel very welcomed and cared for during our entire experience. She was extremely accommodating to our needs and was extremely helpful in answering any questions. Patricia's kindness and overall gracious demeanor at our first visit at Ford was the reason we came back to purchase the vehicle. Patricia makes you feel important as a customer and makes it known to her clients that her overall goal is your happiness and satisfaction with your purchase. It was truly a great experience and we will continue to work with Patricia in the future for any additional purchases.
You had the truck that I wants at the price Ivan work with and it did not get me in trouble with wife. Dan and Darnell did an excellent job and Bear got me started in the right direction. Do I get a copy of the pic of me ringing the gong?
Was looking for Chevrolet Tahoe or Suburban, I was introduced by the salesman, Shaun, to a 2017 Ford Explorer, certified Pre-Owned. I knew when I sat in it-it was mine! From making me feel like family and with zero pressure, they locked me into a great deal with fantastic financing!. Special thanks to Shaun and Filipo..... Bang-A-Gong baby! Super satisfied!
So happy to work with Daniel who answered all our questions. He also showed us any vehicle we asked to see even though he really knew what we wanted. Everyone at the dealership was super friendly. And we love our new Lincoln. We will certainly share our great experience with our family and friends. Thank you Whaling City!
Excellent sales and service. Jim K. the service manger is second to none as well as the service dept as a whole. Great techs Steve and Woody take care of my truck flawlessly.
Dave in sales as well as Dave the sales manager have always taken care of me with all my purchases.
There’s no other place to purchase your new vehicle but Crest Ford.
The sales team was very helpful and knowledgeable. The whole process took several months and they were patient with me and always had they had the answers to all my questions. Overall they made it a very pleasant experience.
I had a great experience purchasing a 2014 F-150. My salesperson was Jim Keane and his professional attitude and friendly outgoing personality was exactly what you would want when making a big decision when buying a new or used car.
by Nick "Boost-It" Flewelling from Presque Isle, Maine
October 2, 2018
Rich Burdich was the salesman that helped me through the whole process, and it was a PROCESS. I'm from a different state but Falveys was in possession of a sportscar with the exact specs that I wanted, so I made the trip, and it was well worth the miles.
I would have definetly buy another vehicle from Falveys, but only if they happen to get a wicked Shelby, or Ford haha! Thanks again Mr. Burdich, look forward to doing business in the future!
I just purchased a new Jeep at Falveys and Ossie and Greg made the whole buying experience a pleasure. They were both very helpful, friendly, and professional. This was my first time at the dealership and I would highly recommend them! Thanks for making it easy and enjoyable!
I went in looking for a used Cadillac Escalade that I seen online. The whole buying process was ok. The only problem I have was that part of the deal, I was promised that the remote starter would work. I brought it home to find out that it still don’t work.
Was looking for a used vehicle to downsize from what I had...Ellis and his team did a great job finding me something that fit what I was looking for. They were not pushy and showed me numerous options to find what made the most sense, both with the vehicle and financially. Very fair on the trade and the purchase price. Check them out!
Buying cars from a dealership has always been a painful experience. I always hated the delays, the salesman that would sell you anything and the general feeling these firms could care less about you as a customer. As a result, I have never felt any loyalty towards a particular dealership and just looked around until I found something wherever I happened to be. That changed last November when a friend recommended Lucas Ford. Living near Riverhead, I passed a half dozen different dealerships on my way to Southold (two of which I had purchased from before). I was amazed at the level of service and quite frankly the feeling of trust which I developed during my first visit and I purchased a vehicle on that visit. Unfortunately my other car developed a severe problem which left me with thousands of dollars of repairs on a car which still owed two years of payments. I went to Lucas and they really helped me out of a bad situation with a great vehicle, warranty and affordable payments. I worked with the same sales person but was surprised when Howard Lucas the owner became personally involved. When I came back a couple of days later to pick up my purchase, the tires on the used vehicle had all been replaced free of charge. This was the first time I have ever been a repeat customer at a dealership and I have no planes to ever go anywhere else. This was really a great experience.
Awesome. Very friendly. I will refer my friends to Columbia
by Lucyroxy22 from DealerRater.com
December 6, 2018
Very friendly and helpful staff. I told Andy what i was looking for and he found the perfect car for me. They took the necessary steps to quarentee it Ford certified. The day we picked up our car, everything and everyone was ready for us. After signing papers with Andy, we went to Jake and finished ip the paperwork in a timely manor. PS, dont fall for Jakes spilt coffee on his desk. Andy made sure that i was comfortable and familiar with the car before he sent me on my way. I went to Columbia ford because my sister and nephew just bought vehicles there and reccomended them to me. They were right, Columbia Ford is the place to go when you are looking for a new or used vehicle 👍👍👍👍👍
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