We bought a used vehicle from Weir, and found out two days later that it had more issues than we knew. Jim at Weir was under no obligation to remedy the situation, but did what was right anyway. Weir put service and people first, and I would highly recommend them. What could have been a negative experience was made positive. Thank you, Weir Ford.
Found 2 trucks we liked online that were at the stl store and they brought them over to the Waterloo store for us to see. Kyle was ready for us to drive them when we got thete and we didn???t want to be there for a long time so they respected that and we returned the next day to make a purchase. Never felt pushed at all which is great, definitely recommend Kyle and Sunset Ford.
Luis Martinez took the time and patience to show us the cars we wanted to see, he gave us enough time to decide without pushing, rushing or yelling us to buy a car as in the past, we had bad experiences with other sellers,
Absolutely the best of the best! They got me a 2017 Chevy Cruze that was much needed and everything went great! Manager was excellent of and of course jake hatley who was my salesman! Highly recommend them to anyone and everyone! They will work with you and get you what you want! Thanks Jake and auffenburg!!
Tom Bedbury was the service manager. He helped me and explained what my Ford Escape needed. He was courteous and friendly. He assisted me promptly and efficiently. My car was completed in the time frame he mentioned. Thank you
Don Kraus was the service adviser that handled my work order and he did an excellent job. He was knowledgeable and courteous; he kept me informed on the progress of the job and offered a rental car when it was determined that the job would take over a day to complete. My car has been running great since I brought it in and that's much appreciated!
I have been dealing with Dave Sinclaire Ford since 1986 and keep coming back. I like how they do business..."If it isn't right we will make it right". The second and third generation of Sinclair's continue what Dave instilled in them.
Our first impression of Kurt Marty was "no nonsense." Is addition he was courteous and informative about every question we had. Never once did he push or show any impatience. He was very professional at all times. He informed us of other options. His sale to us was followed up by a visit from Mr. Barr. He thanked us for using Mungenast for our purchase and offered to answer any questions. Jessica Mungenast then walked us through all our options for insurance and made the purchase very easy. She also did not push, and she answered all our questions. The Mungenast staff made every aspect of our visit easy and pleasant. Kathleen and Jim Conway
Tony Haman is awesome! Dzevad knows his stuff!!!!Whole staff is great!!!!BJ rocks the financial department! I will return for future cars as always and would and do refer all my friends and family!
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