I drove over 300 miles to buy a vehicle, (and we have a lot here in D.C.!!), and I can tell you, it was well worth the drive!! They do exactly what they say they will, and don’t play any of those, “Dealer games!”! Great dealership/GREAT PEOPLE!! They have a Customer For Life in me!!
I walked in put my keys on the counter and told the man oil/ tires/ state inspection. The service manager looked up, smiled and introduced himself to me! It just got better from there and I love the attention to customer service!
The salespeople did not jump all over me, the manager was engaging and the owner, Mr Cooper, was fantastic!
Very professional staff, answer all my questions and was not aggressive towards pushing to sell me a vehicle.I got what I was looking for and at a great price. I would recommend this place without hesitation. Thanks Duane McGuire
Thanks JT Auto Mart and TAZ auto for assisting us in finding the right car for the great price! The process went quickly once we found the right car. We will continue doing business with you. Thanks again C. Surma and S. Mack
He is very helpful and gave me a lot of suggestions,very kind, and answered my questions very patient. When I lost my only key to the car in the car, he helped me to contacted someone to help me open the door.
Was easy to get an appointment even after Hurricane Jolene. Welcomed, listened to by Ms. Marsha Honeycutt and picked up where I was informed of the issue, part ordered and she stated she would call when part is in. Great experience
Joseph is the example of wonderful customer service! Couldnt have asked for a better salesperson! Very polite and professional, also willing to work with you when times are hard. Would definitely recommend!
Came in on November 17,2018. Was told by one sales associate that their black friday sales began tomorrow and they were offering 3,000 off all used trucks. Came in the following day with my eye on a truck list at 35k online. So natural 35k minus 3k is 32k. However, the original sales associate was not there. After 45 minutes of negotiations we finally agreed to go with what was promised. The new used car salesman hadn't even been working there for a month but still provided better customer service. He gave us the test drive as well as had the vehicle cleaned and detailed.
Mr. Dre'on Bivins was very polite and respectful the entire process. Mr. Dre'on Bivins has a great personality and has a love for his job that is expressed through his service and hospitality. He got the truck that fit my needs and had everything I was asking for. Over all a great person!!..
MB rep Shawn Arrington was excellent in ensuring I purchased the vehicle i loved. His attention to detail and commitment to ensure I purchase the vehicle I wanted was outstanding. He was very professional and courteous at all times. He kept me posted on any new development until the dealer received the vehicle I wanted. Shawn also made sure my new vehicle was ready when I needed it. Mr. Arrington should be commended for an outstanding, professional performance. If I were to purchase another vehicle, the rep I want helping me out is Mr. Shawn Arrington.
Thank you Shawn, you are a prime example of want ultimate customer service is. Keep up the outstanding work. You the Man!!!
first time buyer at Scotland Motors had a few issues to work out with my personal paperwork, Got the vehicle that I wanted, with No Problems. Love to do business with you again and again Thanks Scotland Motors You Totally Rock.
Just purchased a great Chevy Silverado and the transaction could not have been any smoother! I was in and out in less than an hour with a great finance rate and a beautiful truck. Thank you again Lee for a great deal! I highly recommend Scotland Motors and all their staff.
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