My experience with the Warner Robins Hyundai started off with an internet inquiry. And it seemed not even 2 minutes later, I received a call from Ashlyn Harris. She answered all my questions and even convinced me to head to the dealership right away! As soon as I arrived, Ashlyn greeted me at the door and talked to me about the different options I had if I purchased a vehicle through five star. I decided to meet with Quintin Perry and he was very professional and willing to work hard to get me into a car as quick and painless as possible. And that's exactly what he did! I would recommend Quintin to any of my friends or family willing to buy a car. He was one of the best salesman I have ever had the pleasure of meeting. This was by far the best experience I have ever had with purchasing a vehicle.
best car i have owned
by Alan T from Gainesville Texas
May 4, 2019
This is mainly a car for me to drive to work .Very comfortable and fuel reliable like all of the features in the car and it rides very smooth Alan Thompson
I recently went on a test drive with Quintin Perry he was the best, most knowledgeable salesmen I’ve ever experienced. As a woman I doubted the ability to be treated equal when it came to purchasing a vehicle. But Quintin made me feel like I was getting what was best for me and my budget. Hands down best Salesman I’ve ever had!!!
Great car, and great value
by Paul from Charlottesville, VA
March 11, 2019
I really like the car. Excellent value, 2015 used model, the car was from another long-time customer and was in great shape. Runs great and is in spotless condition.
My outside thermostat was stuck and my fuse box door kept falling off. I took my car to Five Star Ford's Service Department, where Nic Peters was very helpful. He was very prompt, courteous and knowledgeable, and was able to fix my issues in just a matter of minutes. I will definitely recommend Nic to family and friends! In addition, Elvis came out to the Service Department to make sure that I was being taken care of. Thanks!
I love my car!
by Teewall from Mechanicsburg, Pa
May 11, 2019
This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!
Mark Heard helped me when my check engine light came on. Landon was the mechanic who ran the diagnostics and reset the code. Mark quickly pulled Landon from the job he was working on to check me on the spot. I was in and out in less than 30 minutes. That is top notch service and a refreshing experience in the automotive service industry. Keep up the great customer service!
An opportunity I couldn't refuse
by Chris Su from Albany, NY
April 16, 2019
My car had 52k miles on it when I bought it. You could tell it was well maintained. No rust, very clean inside and out, has enough space and legroom for my growing family. Drives well. I've had no problems with the car since it was purchased. I just could not resist the low mileage. Its a great car. I love it!
I was just driving thru the five Star parking lot on Sunday, I stop and looked at a Ford Mustang and I was greeted by Roddrick Smith. Even though it was Sunday he was very helpful and courteous. He took time to explain the features of the mustang to me. I didn't buy Sunday but I will definitely be back to see Roddrick when I'm ready
Excellent mid-size SUV
by Norm W from Williamsville NY
May 8, 2019
Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.
I WAS VERY PLEASED WITH THE SERVICE I RECEIVED FROM ALL THE PERSONNEL IN THE SERVICE DEPARTMENT HERE AT 5 STAR BRAD AND BILLY AND DARRYL WERE OUTSTANDING AND HAD NOTHING BUT GOOD THINGS TO SAY ABOUT FIVE STAR IN WR, EXCELLENT IN THEIR SKILLS AND KNOWLEDGE AND THEY MADE ME FEEL LIKE PART OF THE FAMILY. WILL CONTINUE TO USE THEM FOR ANY FURTHER SERVICES NEEDED,
by Outdoor Sportsman from Platteville, WI
May 1, 2019
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
I recently visited this location around 5:00 pm on 01/13/16. The receptionist was so nice with a very friendly smile. I explained why I was there she immediately located Chris(finance manager ) we talked for a few minutes and he immediately started the process. I met with Eric Holmes (awesome salesman) he was very thorough and really went the extra mile to help close this deal. Our deal was finalized within (24) hours, they brought the paperwork to sign to our office in Eatonton, GA and delivered the car to us also. Now this is what I call TRUE customer service. We will be referring everyone in this area to you all. Chris and Eric you'll are AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Great Vehicle for the Price
by CarrieOH from Lorain, Ohio
May 6, 2019
I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.
My company has been a regular vendor for Five Star Chevrolet for several years. My thanks goes out to Mrs. Dee Adkinson, in the accounts payable office for a job well done. My invoices are paid correctly and quickly. I don't have to wait long periods of time to be paid. That is very important to small businesses. Excellent customer service from the accounting group!!!
Very easy to drive. Fuel economical
by Bimbim from Randallstown, MD
April 28, 2019
Apart from getting it at a right price, the car is very roomy, economical and comfomtable for me and my kids. It also has good leg room.
Vehicle available to be shipped to your home. Contact
the dealership for details.
by jwerth from DealerRater.com
December 3, 2018
3.7 (1325 reviews)
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
I highly recommend shopping here for a car. Had a great experience with Adam Lucas. I left there feeling like i was not taking advantage of.
Fun to drive, nice power and handling
by cacflyer from Columbus, GA
May 5, 2019
Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.
This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.
Dropped truck off at 7:15 and the guy was also nice and got me out quick Dropped of and was ready when said
by Chet from Clare , ill
April 26, 2019
Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...
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