I came in having such a terrible day and they turned it all around! I was treated so well and they were honest about everything. I left with my 2013 Toyota Camry and am so happy with the pricing too. Overall, great service and they even recently followed up with me.
2011 Ford Expedition XLT/EDDIE BAUER Review
Loved this car so much I bought another one!
by GETITSOLD from Columbus, GA
February 27, 2019
5
Spacious with lots of bells and whistles! Sync technology, bluetooth, USB ports. Rear air control. DVD and gaming system. Trailer hitch. External lock keypad, and remote start.
We purchased a used vehicle from M&B Auto in October 2016. We are very happy with our purchase. The vehicle has been running well. I drive it almost daily with 4 kids and have taken two long trips to PA. In that time we have replaced one tire and had an oil change.
When we contacted M&B Auto about the vehicle in which we were interested, we were traveling from about an hour away and had several schedule constraints. Rachid agreed to meet us early on a Saturday morning to show us the vehicle we were interested in. He was very helpful in answering our questions and did not pressure us into making a purchase.
Once we arrived home with the vehicle, we realized that there was a problem with the vehicle's key. We ended up being locked out of our vehicle. Rachid took responsibility for that problem and apologized. M&B Auto paid for a locksmith to come to our home and unlock our vehicle. The following week, I drove our newly purchased vehicle to M&B where Rachid had arranged for another locksmith to make a new key for the vehicle.
Through this experience, I believe that Rachid at M&B Auto is an honest person to work with.
2011 Ford Expedition XL Review
160000 miles
by MikeH from Tulsa, OK
March 30, 2019
4
Bought my 2011 Expedition Limited in April 2016 with 116k miles. 3 years later, I have 160k miles on it now.
It has served me very well. I love the power, the passenger capacity, and the vast cargo capacity.
When I first bought it, some oil was leaking down into the spark plugs causing a random misfire. Had it repaired and no issues with that since. At 145k, needed to replace the water pump. Other than that, the vehicle has remained fairly low maintenance.
I'm very happy with the purchase. I would have liked to get a newer one with less miles but didn't want to spend that much on the purchase.
This vehicle looks and runs great and I would recommend. Can expect 300k-500k miles with regular maintenance.
I always call Leonia Durant at Ted Brett Ford Lincoln of Chantilly, VA - as a retired US Marine, she is no nonsense, loyal, and knows how to work towards a win-win situation every time. She has always taken great care of me, and I truly appreciate how she and Ted Britt Ford get me in and out with a focus on optimizing the experience. This is my fifth purchase from Ms. Durant, and I am excited to have received the LeoniaDurant4Life designation! Go see Leonia at Ted Britt Ford in Chantilly Auto Park, she knows Fords, Lincolns, and how to make you a happy Ted Britt customer! Thanks Leonia, keep up the great work!
2019 Ford Expedition Platinum Review
I owe
by Moms car. from Howell NJ 07731
May 12, 2019
5
I love this vehicle it has a lot of room and also can have my family save. It drives great looks good. And I save on gas. For. Large truck
Vehicle available to be shipped to your home. Contact
the dealership for details.
2017 Ford Expedition XLT Review
Beautiful SUV
by Nchaar from Las Vegas
April 29, 2019
5
Beautiful family car to own. Reliable, and roomier. It has all the features you need. Fully loaded and drives very smooth. This car will last long for years to come
Easterns Automotive Group of Sterling- Curbside and Home Delivery Available Review
Easiest car buying experience
by bbmw18 from DealerRater.com
December 3, 2018
4.7 (617 reviews)
The entire experience with this dealership from start to finish was pleasant, efficient, and fair. Although we worked most closely with Sajjad, the entire staff was friendly and welcoming. Sajjad (as well as 2 other staff members) went above and beyond to stay late and complete the purchase. Having done our research, with several other dealerships over the past month or so, we know we received a great price upfront that didn't require haggling. The 30 day warranty was an unexpected bonus and not something we had seen for most used cars. The dealership itself is clean and aesthetically pleasing, with most cars available to view indoors. Would highly recommend purchasing a car with Sajjad and his team at this location.
2017 Ford Expedition Limited Review
Very roomy, even with 2 car seats
by lnix20 from GA
May 12, 2019
5
We traded in our Xterra, because we just didn’t have any leg room with 2 full size car seats in the back. The Expedition has extra room to spare! Love our BIG family SUV
My wife recently took my Ford Escape in for a leak caused by the drain from the sunroof. The shop preemptively fixed my recalls for me that I wasn’t even aware existed and got me back in my vehicle the same day. Excellent service all around and quality interactions throughout.
2018 Ford Expedition Limited Review
Top of the line SUV for what you pay
by Dm@Xi84 from Cookeville TN
April 2, 2019
5
For what I’m paying the 2018 (and on) Ford Expedition is incredible. The performance the look (interior and exterior) is awesome. This thing continues to surprise me. It beat the Cadillac Escallade in a video I watched recently in almost every category!
I always have a great experience when I visit Ted Britt Ford. William Berry is my service advisor/representative who has been a major joy and is helpful and attentive to my needs. When I walk in the door, he always remembers me and without looking at his computer or my service history, he always remembers what my previous issue or service was. I find this extraordinary and is the epitome of what customer service should look like. I have always been provided with a rental car when I needed service, which is essential when one has a family and a job to go to. I love how the facility is always clean including the bathrooms and there is always coffee, tea, or hot chocolate ready. I appreciate feeling like a valued customer when I come to Ted Britt Ford in Fairfax. I am on the market for a new vehicle soon, and William always encourages me to consider Ted Britt for my trade in. I will do so when the time comes based on my experience as a valued customer and the high quality of service provided each time I have been serviced.
2018 Ford Expedition Platinum Review
It’s allwright.
by The frung from South amboy nj
March 29, 2019
3
It’s nice.a lot of money for this suv but what vehicle is cheap.if it is reliable then it would be worth the price. After all it a ford .?
My wife and I have been dealing with Mitch Sulkess for at least 20 years. We have bought 10 cars from him. he is excellent at explaining why the new car is worth the expenditure. he is adept at explaining the new electronics.
Anthony Cook was extremely helpful and patient with me while I was purchasing my first car. He helped me set up my Bluetooth radio, put my tags on for me, and he was also more than happy to answer any of my questions. He went above and beyond for me and made my first car shopping experience an awesome one. Definitely recommend this dealership, if you go in ask for Anthony Cook!
2017 Ford Expedition XLT Review
Love my new car
by nannymom from Lake Geneva, WI
April 9, 2019
5
I'm so excited about my Ford Expedition! We bought it to tow a camper and we're super excited to get out there this summer and enjoy camping and traveling!
This SUV is a dream to drive and rides so smooth. Comfortable seating for 7 and easily accessible 3rd row seating. All the latest technology makes the Expedition easy to maneuver. Gas mileage up around 23 mpg so better than F-150. My best vehicle so far!!
This vehicle has met all my needs and still looks/handles like it is brand new. This is my third Expedition and I would recommend this type of vehicle to everyone looking for a full size SUV.
I’ve become very loyal to the Expedition. I have never had a problem with any of them. My last one I rolled over 150k in miles.
The mileage isn’t great obviously, but the versatility is amazing!
CarMax Dulles - Now offering Curbside Pickup and Home Delivery Review
Good Experience
by Lauren from Leesburg VA
December 3, 2018
2.9 (17 reviews)
The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.
2019 Ford Expedition Platinum Review
very pleased with the new vehicle
by Dave from Chelsea from chelsea
May 14, 2019
5
best car i have owned. the performance is great and it is very quiet. i am surprised with the many features ane options the vehicle gas.
This car met all of my needs plus some! Very comfortable for long or short distances. Tons of interior room. I feel very safe in this car. It has been my grocery getter all these years. I have used it to move (you can fit a lot of boxes in it). I can fit 7-8 adults in it, with the third seat. Has bags of power.
I was calling around all over the east coast looking for either a Expedition or Suburban and was planning a trip down the coast to find a rust free vehicle. I called this dealer asking for underbody pictures looking for rust. He told me I was asking a great question and told me there was something I needed to know about expeditions. He told me right off the bat that 100% of Ford Expeditions in this year have a rusted out core support. He told me of a previous customer he had sold a vehicle to. They took the vehicle home to a stricter state and it wouldn't pass inspection due to the core support being rusted. He swapped it out for the customer. He told me he changed the core support on the truck I was interested in also.. It is a huge job because you have to remove the whole front end of the vehicle to get to it. I never ended up seeing the vehicle he had for sale, but he saved me a huge headache by making me aware of this issue. I was on my way down the coast and viewed 3 expeditions with a core support holding on by rust fragments. I would have never known to look if it werent for him. I ended up deciding we needed a larger vehicle, but I am very grateful for his honesty.
2006 Ford Expedition King Ranch Review
So far it's been a great a SUV and it looks sharp:
by Scottydog707 from Bellingham, WA
November 16, 2018
5
Well the vehicle I purchased was a 2006 and only the navigation system was out of date and it doesn't sync with my phone. It would be nice if it had daytime running lights but it does have automatic headlights.
I and my wife recent purchased a 1998 Mercedes-Benz SL 600 Roadster from Certified Car Center in Fairfax, VA. I have never been too fond of the car buying experience and anticipated much of the same during this experience. I expected, the car I was interested in to be a car to lure me into the showroom, to divert my attention to a more expensive car. I expected the sales person to be and pushy and sales motivated. I thought any amount I offered as a down payment would not be enough, and I would need hundreds of more dollars to make the deal go through. This is what I expected because this is the experience I have had in the past with many other car dealers. However, Certified Car Center was the opposite of any of my previous experiences. When we arrived at the lot, the car was parked in front of the office, open, running, and ready for our inspection. The sales person (Fernando) was courteous and professional. He greeted wife and me, introduced himself, showed us around the car and then he did something unexpected. He said, "The key is in the car, look it over, and take it for a drive, take your time." Then he left wife and me to take our time inspecting the car and after putting on dealer plates, we took the care for a test drive, taking our time to enjoy driving the vehicle. Upon returning, we filled out the paperwork and applied for financing and offered $1,000 as a down payment. To our amazement, all was acceptable, and we finished with the documents, and temporary registration in less than four hours, start to finish. We have brought many cars from dealers over our 32-year marriage, and all have been a terrible day long, exhausting experiences. Our experience with Certified Car Center was the only experience we truly enjoyed and would recommend them to all family and friends as the best car buying experience we had. With their focus on outstanding customer service, fast and efficient financing, and a large selection of quality cars and trucks, I will be back to them to purchase my next vehicle because I enjoyed the experience and appreciate their customer service. Sincerely Wm. & Evelyn Quarles
2007 Ford Expedition Eddie Bauer Review
The strongest SUV I owned
by Ford Man from New Jersey
March 2, 2019
5
The Truck comfort and performance is great, my only complain is the gas mileage is bad just because you are driving a tank but that is understandable
The staff and experience were both amazing. Everyone was very willing to work with us and help us get into a vehicle that suited our needs both cost-wise and preference-wise. We were very satisfied with the vehicle we purchased, and were also highly satisfied with service we received while at Shenandoah Ford. It really felt like everyone we encountered in our visit made it their mission to get us into the vehicle we wanted for the best deal they could give us. It made the process painless (esp. with an 8 month old baby). I would recommend Shenandoah Ford to anyone who is looking for a vehicle over any other place with which I have ever dealt. A+++!
Let's talk about the 2007 Pontiac Torrent I bought today!! First, I've been looking at this car for about a month online. I sent a request for further information and got a response right away from a salesman. William Sullivan was my salesman and he was great. I got to the dealership, looked at the car, and test drove it right away. There was ZERO pressure to do anything but take a look and I was really impressed. I got back and talked to William about a trade in with my current vehicle. I had already looked up the approximate trade value and they were right on the money. In fact, it was so good I didn't even have to worry about an out of pocket today. I sat down with Austin for the financing and we were done in less than 45 minutes. I was really blown away. These guys were top notch and really took care of me. I felt comfortable talking to them, they explained all the contract parts, and even showed me around the building so I could see the professional job they do. It was really cool. I would definitely buy from Sullivan Auto again and I recommend any of you out there to go and LOOK at the vehicles they have on the lot. All are very clean, ready to go, and very competitively priced. The mileage was lower than expected also. Just an all around great experience. AMAZING is the best way I can sum it all up.
2016 Ford Expedition Limited Review
Very powerful and quick for a 3 ton people mover
by Fourfun1 from Boerne, Texas
July 25, 2018
5
If you want or need a large SUV that gets great gas mileage and carries lots of gear and people, this Ford will do the trick. The Limited model comes nicely equipped and will garner lots of compliments from your passengers for both room and comfort. Ford is getting closer to perfecting this model.
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