From the show room to the service department to the body shop this dealership is the best I’ve ever had the privilege to patronize. The entire staff in this dealership is by far the best group of people I have ever encountered.
by Traveler from Franklinton, LA
December 15, 2018
Love my new expedition and it is very stylish. I love the spacious room and how the middle row seats adjust to give people in the third row more room.
I was very upset when I submitted my last post earlier today and I should have taken my issues to a manager. I called back and talked to Joe who is the used car manager. Bill Brown really stepped up and went out of there way to make me happy and I am very grateful. I was picked up by dealership, given a loaner car and was assured they would be retrieving my broken down vehicle! I would definitely take my business back here and recommend it to anyone else. Thanks guys! Great way to handle this situation! If this should happen to anyone again I hope they can expect the same from you.
very pleased with this cars performance
by draper underwood from high springs fl
June 12, 2018
this car has plenty oa room for my entire family. drives great and is comfortable for all my passengers. I am very pleased about performance gnd gas milage
Bought a 2013 Ford Mystang convertible in an afternoon. Car was priced well - did my research prior to visit Roy is a great salesman - no pressure We got financing through Credit Union One - 72 months - 2.75% interest Wished he disclosed that the convertible boot was missing - pretty costly to replace Had to ask for second OEM key which they are replacing Threw in some touch up paint
love my Ford!
by Kat Ray from Gaithersburg Maryland
April 6, 2018
Love all Fords!!! I love my new pre-owned Expedition and love the Edge I owned before this!!! As a matter of fact my whole family owns a Ford!
Really found this dealer to be honest and fair ,and most of all friendly helpful,And found a wonderful car my wife loves for a second car for a wonderful price
It runs great and have had no problems whatsoever!
by RealRay from Abingdon, MD
May 17, 2018
Perfect for a family of four, loaded with friends (seats 8) towing my boat or camper. I've towed my camper all over Maryland, Pennsylvania, Delaware, etc. and towed my boat to Florida and back. Plenty of power climbing mountains with the camper. It's just a great truck...I love it.
The service was excellant ,took Explorer in for oil change. Was in and out quick , friendly staff , great experience. The leasing process was quick and easy through Chris Merriman. Overall great experience at Crest Ford.
Very powerful and quick for a 3 ton people mover
by Fourfun1 from Boerne, Texas
July 25, 2018
If you want or need a large SUV that gets great gas mileage and carries lots of gear and people, this Ford will do the trick. The Limited model comes nicely equipped and will garner lots of compliments from your passengers for both room and comfort. Ford is getting closer to perfecting this model.
Dealership was clean and immediately received service from Dan Schulte, Sales representative. Dan was very professional and not pushy. Was willing to negotiate/work on price. Would work with Dan again!
Luxury and safety
by Tennismom from Inverness,FL
November 19, 2018
I love the roominess, the simple design and location of controls. all of safety features are AMAZING! The front cameras, rear sensers, and alerts if a car pulls out in front of me are all so helpful. Best vehicle I’ve ever owned
I went in on a Saturday and I am big college football fan so Nick Burns set me up right in front of one of the big screen TVs. It was towards the end of the noon games and Nick Burns grabbed the remote and put on the game I requested immediately. While Nick Burns was pricing out two trucks that best matched what I was looking for, other salesman would stop by and ask how I was doing and would strike up a quick conversation about college football. I felt like not only Nick Burns was looking out for my best interest but all the other salesman would check on me to make sure I was comfortable which made for a great experience. Nick Burns brought over two trucks and we were able to get a deal done on a great F150 that I really enjoy driving. I could not have asked for a better experience, didn't miss a play of college football, and was able to get the deal and truck that I wanted. Greatly appreciate Nick Burns as he went way above and beyond to make sure I was comfortable. He was completely upfront and honest with me about what he could do and he delivered on his word. Highly recommend going to Nick Burns and I have already brought him up several times to family, friends, and co-workers that if they want to get a vehicle, they HAVE to go to Nick Burns and Suburban Ford of Ferndale! Thank you for everything Nick Burns!
by Jon_Bear from Cameron, MO
June 11, 2018
This is the King Ranch edition and the 6th SUV I've owned and without a doubt the most comfortable, best riding one yet.. It's got more bells and whistles than any others..
I bought a pre-owned vehicle from this dealership. The pre-owned sales manager, Mark Lange, absolutely amazed with his willingness to go above and beyond and help get you the car you really want. He did all the extras that make you feel really good about a deal. I love my new to me car but love that the first time I bought from a dealership, my preconceived notions of salesman and treatment were dashed. Mark is really knowledgeable and will do whatever is in his power to make what YOU want happen for you. Steve Eby is also exceptional, he did everything he had in his power to do as well! Guy, the finance manager for that section was also very helpful. Thank you Mark!!!
New To Expedition
by New to Expedition from Johnstown, OH
August 18, 2018
Just had this vehicle a week but have been a lifelong Ford owner. It was purchased as a replacement vehicle with an eye for towing a camper in the future. I was impressed with the towing rating but also with the interior as well. Heated/vented leather seats, navigation, USB & AC voltage ports, Sirius XM & climate zones. Everything works & works well. Braking is great & the 3.5 liter twin turbo seems to have more power than I thought it would.
I bought my first independently owned vehicle at this dealership. I was impacted positively by how helpful the staff was. I'm also satisfied with the vehicle I had purchased. It runs well and I would recommend this place to anyone looking for a great price on a second hand vehicle.
Proud to own this vehicle.
by Ford fan from Duncanville Texas
December 7, 2018
Simply enjoyable car to drive and to ride in. I really like the seats they fit as if they were just for me. I almost forgot the seat are heated.
Great service and will provide a ride to where every you want to go while you are waiting for your car repair.
Beautiful vehicle, love all the safety features.
by ChristinaH from Oklahoma City, OK
November 25, 2018
This vehicle is perfect for my family. Plenty of room, the safety features are excellent and my kids are liking all the features in the second row like the extra USB ports, headrest tv screens and the heated and cooled seats.
I haven't bought a vehicle in many years and, frankly, I dreaded the process. I walked into the dealership a bit distrustful and concerned I might be taken advantage of. I met Anthony and was immediately at ease. He was personable, knowledgeable, patient and transparent about pricing. He thoroughly answered all of my questions and I never felt pressured to make a decision. I purchased a beautiful Jeep Wrangler and I couldn't be happier! I enthusiastically recommend Anthony to anyone shopping for a vehicle.
Almost Maintenance Free
by Dave in Houston from Houston
August 26, 2018
The main engine computer had issues at 22,000 miles but was covered by Ford, the front rotors needed resurfacing early and I put a battery in it right after the battery warranty expired. I don't think they use great brake pads or batteries from the factory, but other than that the truck has 91,000 miles and 5 years on it and literally runs and drives like new. I haven't even burned out a bulb or had any interior plastic parts break, and we haul kids. This has been the most trouble free and reliable vehicle I have ever owned, including Toyota, Honda and Acura. I didn't like the plasticky dash when I bought it, but 14k cheaper than a similarly equipped Suburban, I learned to live with it.
The people here are so nice and will do everything to help you find the car that works for you and in your price range. As a first time car buyer I had an amazing experience getting a car. I was looking at originally at a Jeep Compass and ended up getting a Nissan Rogue. I am much more happy with this choice gas millage wise then the compass. Thanks so much for Thomas Altheide for going to bat for me to get me this car!
Sad to see it go
by KarynB from New Salem, MA
January 16, 2018
This vehicle met all my needs until my third son was born- we ran out of room for the entire family, plus the stroller, and groceries. For regular luggage and seven passengers it is extremely comfortable. This would be an ideal vehicle for a family with older children (up to 5). The interior design of the second row bucket seats and third row bench is a very practical set up.
Best experience ever!! Just bought my third vehicle from this dealership, just told them what features I needed, and always amazed that they nail it every time!!! Thanks Shawn Johnson for making me a repeat customer!!
I love ford SUVs they are very dependable.
by Sir C from Decatur
November 15, 2018
I've been buying ford SUV for over tweenty years and all of them have been very dependable truck. I wouldn't buy any other SUV then ford.
First time leasing a car from Roy O"Brien- I ordered my car and my sales person Suzanne kept me informed regarding the build. Very knowledgeable and friendly.
Great vehicle to own
by Roll Tide #1 from Columbia, MO
October 11, 2018
A great family sized SUV, I couldn’t be happier with my purchase. I have gotten several compliments in the last week. The power running boards are an added bonus. Overall this is a sweet alternative to the Yukon’s & Tahoe’s out there.
Mr. Christina kept in contact by phone or email constantly so that I knew where I was at every step of the process. He was extremely thorough when reviewing options, prices, and policies. His interpersonal skills are of the highest order, making for a more than pleasant experience. It is obvious that he takes pride in delivering what the customer wants. Mr. Christina is one of the best dealers out there, to be sure.
by DHENDRY from Vulcan, AB
December 12, 2018
Exactly what I was looking for! Perfect amount of room with lots to grow in to! Has everything I was looking for and more. Love it
Mike was salesman he did a great job .Cindy the business manager was very helpful getting a low interest rate. Overall a very good vibe inside dealership.
Best Car Ive Owned !
by Wayne from BLUFFTON
June 24, 2018
Best car ive owned has a ton of features. It can tow , travel do anything you need it too. Go offroad. The car of a lifetime.
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