Used 2017 Ford Explorer for Sale in Arlington Heights, IL

Very comfortable, good performance, nice amenities. Having had the previous version of Sync, the Sync 3 on this model is MILES ahead in user-friendliness and options. The vehicle is very quiet on the highway and excellent on road trips. Very happy with the purchase!

Kester is wonderful,this is what a professional is supposed to be.

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

Great job in keeping me informed about the process and progress of repair to my 1997 corolla. Patrick went the extra distance to ensure that my car received the best service possible in the least amount of time. Although one part needed to complete the repair was hard to come by, Patrick persisted until the right part was found and installed.

The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.

I worked with Barrett on purchasing a new vehicle. He was beyond helpful in every way! Through the entire process - every single person that I spoke with was helpful and smiling! Great dealership, great people and I will definitely be back for future purchases as well as be bringing my existing vehicles in for service. Great job done by all!!

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

Looking/test driving mid-size pickup trucks. Conner was very friendly, helpful and personable with a solid knowledge of the trucks, options and versions. He orchestrated the test drive making it easy to focus on the vehicle and not hurry about the route. He answered all our questions and provided material for us to learn more about the truck.

This car has all the bells and whistles one would expect from a premium vehicle, but at a much more affordable price. The interior is sleek and accommodating, as well as comfortable. I love the double panel sunroof and the heated seats! So far it's doing decent on gas mileage for considering its size. It also doesn't feel like driving a tank, it maneuvers well and rides smoothly!

2014 focus,excellent service!would highly recommend the dealership to anyone looking to buy a new or used vehicle.

I love my 2011 Ford Explorer Limited and the 2017 Ford Explorer Limited I'm currently purchasing. I just wish it got better gas mileage and that it had Qi Wireless Charging capabilities as many other vehicles do.

Muy buena experiencia con Jason. Rápidamente nos enseñó el mejor vehículo y salimos felizmente con un carro nuevo. Recomendaría a el concesionario y recomendaría al departamento de servicio, muy buen lugar para hacer negocio.

The Ford Explorer Platinum has a very beautiful exterior that has the look of a true SUV not a roller skate like some of the SUVS out there.

Just needed a new replacement batter for my 2006 Ford Crown Victoria, They had them in stock and ready to go . In and out in less than an hour . So far so good .

This is my second Explorer lease and I couldn’t be happier with it. Rides and handles great, plenty of room, good mileage for its size, and great for long distance trips!

This is my second time working with Napelton's. Each experience has been better then the last. Is buying a car a quick experience? No, it's not. But it doesn't have to be a bad one either. Each person I dealt with was extremely helpful in helping me replace my former Jeep that was lost in an unfortunate accident. I was basically dead set on buying a Jeep Renegade. Why? I thought they looked good, got good gas mileage, and it was well within my comfortable price range. Would I have liked a bigger car? Sure, but I didn't think I could afford it. WRONG! I walked into Napeltons as was great by Edgar who promptly took me to his office to start mapping out what I wanted on my car. He then pulled up the inventory and started printing off cars that they had in stock that met my criteria. He also then started pricing rebates that were available on the cars and told me that with what I was looking for, I could likely get a Cherokee with the same features of a Renegade for the same price, AND it would be a 2016 (they only had 2015 Renegades in stock). I decided I still wanted to drive them both to get a feel for the cars. I was then introduced to Tony Gandara, who took me out in the freezing cold to dig out cars for me to test drive. We drove a Renegade and I liked it! Smooth ride, great handling but a little small and kinda tight inside for me. We then went and tried the Cherokee. Smooth ride, great handling, extremely comfortable with some awesome features. I fell in love. I decided on a color and the process took off quickly. While waiting I had the pleasure of chatting with the dealership President Rob. He's a great guy that genuinely wants each of his customers to be happy. He asked what I was buying and what I liked about it and how I came about the decision. With no BS, he assured me I was making a good choice and would be happy. (He told me this last time I bought a Patriot from them - and I was extremely happy.) Once we got the numbers, I was shocked at how low they were able to get my payment, they went above and beyond to ensure I got all the rebates that I was entitled to, and even took the time to go into great detail the benefits of each of those warranties they sell. Whether or not you believe in them, or would want to buy them - they will give you as much detail as you ask for - they aren't trying to hide anything. Edgar was a great help in putting together the pricing. Then, once again, I got brought into the finance room where I got to sit down with Chris again. Chris is also a no-nonsense guy when it comes to questions. You ask it, he'll answer it pretty straight forward. You can tell he enjoys what he does, and knows what he is doing because he is very quick to get everything ready, but will stop and go back at anytime if you have questions, or want him to show you numbers. I appreciate that he takes the time to explain things when I have questions, it makes you feel more confident about your purchase. The key to working with car dealerships is simple. Have an idea what you want, be direct with them and don't be afraid to say no. If you are someone who feels compelled to say yes, even if it is for things that you don't want, that's where you will leave dissatisfied. Oh, and most importantly, don't have an attitude. These are people just like you and me who are trying to make a living. They will go above and beyond to help you with what you need and want - they don't want you to come back unhappy. I would recommend Rob and his team to anyone. They are top of the line.

Handles great. Plenty of power. Roomy. Good interior design. Lots of extras. Economical. Laying down the back seats gives you plenty of room or stand them up to haul a couple more people.

Chris in service always goes the extra distance to make sure any repairs are done 100%.

I bought it so that I could accomplish almost any job I needed to do. It gets great mileage for a larger vehicle and a great ride.

Rob Calhoun was my sales rep who went above and beyond. After deciding on the "out the door price" with Robert I honestly went to 3 other dealers hoping to negotiate a lower price from them. They couldn't touch his price. The color I wanted wasn't in stock. He found one and had it onsite within 2 days. The final process was quick and painless. I forgot my garage door opener in the free loaner, and Robert drove out to that customer's home, picked it up, and dropped it off at my house. Talk about service. Darrell Herbert handled the financing and patiently explained all the paperwork making sure I understood it all, and even though I qualified for the special 1.9% financing, he still tried to find a lower rate from Honda. I bought my 2008 CR-V from Brilliance and plan on buying my next car from them as well.

Does it all for us! Incredible vehicle for the $$. We believe the Explorer is the best bang for the buck. We will love this car for another ten years min.

Quite pleased with your service department, overall. Folks at the dealership are always pleasant to deal with and strive to be helpful! My only 'issue' is in fact not with the dealership's service department nor the personnel...but is rather with the difficulty in obtaining body and interior components for my (2002) Ford Escort ZX-2. ...After my car was past 10 years old I've noted that it is nearly impossible to replace items such as interior floor mats...the plastic headlamp covers and items that over time become worn and that I would like to replace or otherwise re-furbish! Ford...(and other auto manufacturers, likewise)...provide little in the way of resources to allow owners to replace worn interior and exterior trim items and even certain mechanical components...once vehicles become more than a decade old. Some of us who purchase a car new and who take care of and maintain pride in owning it for long intervals, are thus 'frustrated'...discovering we are left to our own resources once we eventually do require replacement parts to maintain our vehicles to our satisfaction. I do NOT hold the dealership responsible for this...but it is unfortunate and frustrating when one is unable to diligently maintain the vehicle to high standards past 10 years due to unavailability of replacement components. I wish Ford and the other manufacturers would stock replacement items for longer spans, so as to accommodate 'long-term ownership'!

Car was delivered with outdated data loaded into navigation system, and for customer service advised to use cell phone instead. Smell of catalytic converter in passenger compartment due to design flaw and spent numerous times at dealer for fix, but it still stinks during rapid acceleration. Factory installed tires (Hankook) are junk after 25,000 miles.

I sold my 2005 RX330 to Haggerty Ford and I couldn't have been more pleased working with Gregg Elmore. Gregg was professional, responsive, thorough and a genuine pleasure to work with to sell my car. Gregg made selling my car a very pleasant experience! When I submitted my car info on the KBB website, Gregg was the only dealer who responded. Very pleased with my experience and if I ever want to buy a Ford...this is the dealership I will use (not Zimmerman Ford where I live). Thanks for making selling my car painless and easy! Kristine

3.5 liter v6 has adequate power to move the vehicle, vs 3.5 liter v6 twn turbo, and turbo gets worse gas milage, but limited comes standar with a 2.3 liter I 4cylnder 280 hp engine but what rpm do you have to rev engine to to get the 280 hp, also I think this small of engine will not move the vehicle with effiencently thus getting poor gas mileage in comparison to the 3.5 liter engine. the xlt can be loaded with options, stereo none sony 6 spearker system with 8" nave screen sounds good , limited will come with electical button to fold 3rd row seats, and can get electical lifting power lift gate, but you can get this option with xlt, gas mileage is good for this size of vehicle, mpg is 20 mpg city highway if you drive very conservitatively you can get 22mpg for city highway driving engine is quiet, 6 speed transmition shifts smoothly. Long in comparison to Jeep grand cherokee. But the cost of maitenance should be much lower.

Talked to service rep Ron Reynolds at approximately 9:30 explained at emissions test was told noise in car was possible tie rod problem. Brought car in, problem diagnosed as tie rod, fixed and was on my way home by 11:15. I always get immediate, excellent help from Ron. Thank you so much.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

My service consultant Oscar kept me abreast of my VW's servicing all throughout the day with text messages and emails. I can say without hesitation that I have never experienced this level of attentiveness from any service department. The shuttle drivers were awesome coming and going. When I arrived back at the service area I was directed immediately to the cashier who pleasantly checked me out. My experience with the last VW dealership/service department/management in NW Indiana was a case study in ugliness and will never be forgotten.

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Ford Explorers have always been a dependable ride. Great ride, comfortable and all the options. Like the options of the AWD or 4 wheel drive at your fingertips.

I loved this facility and the service manager I worked with (Dennis). very nice and personable. facility very clean with Starbucks coffee and Wi-Fi. All the things I'm looking for when I need to have my Jetta service yet still need to get some work done!

Absolutely love our new explorer! So glad we chose the explorer it’s very comfortable for long trips we will see slot of the us in this vex hikers

The Platinum checks all the boxes from comfort, performance and four wheel drive capability. The safety features are simple to use and make driving a pleasure. I love the adaptive cruise control.

Every time that I have to go back for service they do it quickly and with professionalism.

This black 2017 Ford Explorer is an amazing vehicle! Drives with ease, comfort and power when needed. Enough space to pack a family of 7!! Beige interior with separate front and rear AC controls.

I had a scheduled appointment for routine service (oil change, tire rotation, etc.). Unlike other dealer service departments I did not have to wait in a long line of cars before checking in - I was able to pull right in. The facility was clean with plenty of comfortable seating, complimentary Keurig coffee, and Wi-Fi.

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.