T J and Colby took good care of me. No pressure but very helpful. Would recommend to anyone
2017 Ford Explorer Platinum Review
Most reliable car. Have owned 4
by kjmuck from Sullivan, MO
December 5, 2018
4
Ford Explorers have always been a dependable ride. Great ride, comfortable and all the options. Like the options of the AWD or 4 wheel drive at your fingertips.
Hi there,
Today I had a great experience coming to Universal Auto Plaza, did not expect walking out with a vehicle today but working with the staff made it so easy and affordable at the same time. Great customer service, big shout out to my man TJ for making this happen, really good person to work with and had a really positive experience.
Look forward to the next vehicle in the future!
2017 Ford Explorer Platinum Review
Waste of money for pricy limited model
by Charlie from Franklin, Wi
November 20, 2018
3
Car was delivered with outdated data loaded into navigation system, and for customer service advised to use cell phone instead. Smell of catalytic converter in passenger compartment due to design flaw and spent numerous times at dealer for fix, but it still stinks during rapid acceleration. Factory installed tires (Hankook) are junk after 25,000 miles.
I live in blue springs, missouri roughly 3 miles from another ford dealership that has mistreated our family several times in the past so we refuse to go there anymore. I have also tried other local dealers for service and repairs and they seem sub par. My wife took her flex to Matt ford and was very pleased with the service and kindness of the staff. I recently had my f250 in for service and was very pleased with everyone. Especially the tech working on my truck. He was very knowledgeable, polite and respectful. They have earned a customer for life!
2017 Ford Explorer Limited Review
this car skips at 55-60, hesitates with accelerati
by Sjackson.. taxi from Gable, S.C.
March 20, 2019
3
engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..
John Link provided an excellent sales experience. Great service finding a great used vehicle to suit my needs. No pressure and easy process. Thank you!
2017 Ford Explorer XLT Review
A quality SUV
by Jill’s dad from Murfreesboro, TN
December 6, 2018
5
The Platinum checks all the boxes from comfort, performance and four wheel drive capability. The safety features are simple to use and make driving a pleasure. I love the adaptive cruise control.
We were in the market for a vehicle and had decided on a Jeep. We initially thought of buying a used one but after researching the difference in price, we decided we were more interested in purchasing new. We initially went to Landmark Jeep in Independence. That Monday we put down a deposit, signed paperwork and were told that even if everything in the world went wrong, we would have our new vehicle by that Friday at the absolute latest. After two days, we were finally informed that the Jeep we had selected, had been sold to another person. We tried to work with the Sales person and manager but all they wanted to do was upsell us even though they legally broke a contract. We drove there for two days straight and then also on a Saturday in order to attempt to work with them and figure out other alternatives. Unfortunately, we were the only ones makes a real effort to be fair. I even spent my birthday in their dealership trying to help them complete the sale by coming up with different solutions or alternative. That Saturday (yes, 5 days later) I went one last time to try and work something out, at their request. Ultimately they found a different Jeep but over $500, they allowed us to walk out the door. They didn???t care about how much they had inconvenienced us, how much time we had spent trying to work with them, how many times they had asked us to drive out there to ???work things out??? or that they had broken a contract with us. So, we walked out of the dealership. We wanted a Jeep. We opted to give Lees Summit Chrysler Dodge Jeep Ram a chance. We were already upset, annoyed and frustrated at the terrible experience we had just been submitted to with Landmark dealership. When we arrived, we had already taken on the mindset that we didn???t want to settle and we knew what we wanted. Kourtney met us at the door and was super friendly. I was apprehensive since we had such a terrible experience with Landmark and I was preparing myself to be ???sold??? a vehicle. We explained the situation to Kourtney and she apologized profusely for what the other dealership had done. IIt was not even her fault but she was willing to apologize for something that she certainly didnt have to. She became determined to change our mindset on the Jeep buying experience. We gave her all the information we had for the Jeep we wanted. She had us walk out to a vehicle they had on the lot that was similar to what we wanted just to confirm it was what we were looking for. Then between her and the manager, they searched high and low for the specific Jeep we were looking for. Jeep had already stopped production on the 2016 models in order to build the 2017 models and therefore they could only work with the existing inventory in the country. They finally found the Jeep we wanted in Alabama and arranged to have the vehicle driven to us. We received our Jeep 4 days later and are absolutely in love! Kourtney went above and beyond with us and although she didn???t know it at the time, if we would???ve had another bad experience, we were just going to go to a Toyota dealership and purchase another pickup (we love them as well). Her personality and care was exactly what we needed. She convinced us that Jeep was still the way we wanted to go. She would check up on us and give us status updates without even being asked. She asked for feedback and if there was anything else or more that she could do for us. She wanted us to not just be happy with our Jeep (she knew we would be!) but to be happy with our buying experience. I???ve purchased and owned quite a few new vehicles and I???ve never had such a pleasant purchase experience as I did with her. She not only sold a vehicle, she sold a brand and a dealership. She turned a nightmare experience with another dealership into a dream experience at the Lees Summit dealership. Thank you to everyone at the Lees Summit Chrysler Dodge Jeep Ram dealership! ?
2017 Ford Explorer Base Review
Great vehicle to keep for 200,000 miles pllus
by retired from Sterling Heights, Michigan
November 13, 2018
5
I bought it so that I could accomplish almost any job I needed to do. It gets great mileage for a larger vehicle and a great ride.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Email communication
by TylerM from Kansas City, Mo
November 6, 2018
3.6 (1207 reviews)
I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.
2017 Ford Explorer Limited Review
Great vehicle
by TJ from Central, VA
March 18, 2019
5
I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.
After an intense 4 day search on the internet for the best buy on just the right truck, I finally found exactly what I was looking for at Rob Sight. The right color, the right options and an incredibly good price. I sent an email to reinforce that the price was correct and there were no hidden fees. Immediate response and a follow up phone call. I locked it in, flew 1500 miles to pick it up and everything about the experience exceeded anything I could have expected. Alex greeted me at the door, the owner came into the finance office to introduce himself and I was in and out in 30 minutes! To my surprise it had a full tank of gas already in it, perfectly clean and dressing on the tires. Truck was far better looking in real person and as a certified car/motorcycle nut I am particular. I am also amazed at how far the technology has come in 5 years (I got an ecoboost and yes it really gets 22MPG at 78 MPH!) I wished I had done this three years ago. Rob Sight-you guys are the best!!
2017 Ford Explorer Limited Review
We have owned two other Exployers, loved them
by SR from Huntley, IL
April 5, 2019
5
This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.
I drove up to the Service Entrance and the door opened automatically to a nicely heated welcome garage. Erik Davidson was standing there waiting for me and greeted me with a smile. He then invited me to some hot coffee (Great designer coffee options), a snack and comfortable waiting room with the 2017 Presidential Inauguration. While waiting, I checked out the showroom and was greeted by Cole Fergus who gave me a tour of the cars there (great deal there on a 2017 Fusion) and made the wait go by quickly. Best part: My bill was $12.00 for the good service. Damian Biondo performed the multi-point inspection (99P0 and the MO Vehicle Inspection (MVI) and left my car clean and did not change my seat/steering/mirror/radio settings (like some service guys do). Thanks, Rob!
2017 Ford Explorer XLT Review
Amazing SUV! It’s a beauty
by G dub from Portland OR
February 22, 2019
5
Does it all for us! Incredible vehicle for the $$. We believe the Explorer is the best bang for the buck. We will love this car for another ten years min.
The Herndons have purchased 4 Taurus from Bob Allen. 88 wagon,90 SHO,99 SEL,and the "best of all" is our Blue Steel 2010 Limited.
Our cousin wasn't getting the service 2015 SHO. We recommended B/A.He is very happy.
Our experience with B/A and Mustang, has been outstanding.
Walt and Billie
P.S. Chico represents B/A quite well. "YOUR A GOOD BUNCH"
2017 Ford Explorer Limited Review
Love my Explorer
by Cwhite from Botkins, Ohio
December 12, 2018
5
This is my second Explorer lease and I couldn’t be happier with it. Rides and handles great, plenty of room, good mileage for its size, and great for long distance trips!
3.5 liter v6 has adequate power to move the vehicle, vs 3.5 liter v6 twn turbo, and turbo gets worse gas milage, but limited comes standar with a 2.3 liter I 4cylnder 280 hp engine but what rpm do you have to rev engine to to get the 280 hp, also I think this small of engine will not move the vehicle with effiencently thus getting poor gas mileage in comparison to the 3.5 liter engine.
the xlt can be loaded with options, stereo none sony 6 spearker system with 8" nave screen sounds good , limited will come with electical button to fold 3rd row seats, and can get electical lifting power lift gate, but you can get this option with xlt, gas mileage is good for this size of vehicle, mpg is 20 mpg city highway if you drive very conservitatively you can get 22mpg for city highway driving engine is quiet, 6 speed transmition shifts smoothly. Long in comparison to Jeep grand cherokee. But the cost of maitenance should be much lower.
My husband found a car online from here. He called them up and spoke with Robert Cosgrove about meeting with him to test drive this car out. While speaking, my husband pointed out that there weren't any pictures of the inside of the car online. Robert went out and took a video of the inside and out of the car and sent it over to us so we could see it before we went. When we showed up he was very prompt to meet us and already had the car up and ready for the test drive! we weren't expecting to do anything more than test drive today so we didn't take my husbands car (the one we we're going to trade in). Robert said "let's go get his car while on this test drive so we can check it out". By this point in the test drive we knew we weren't going anywhere else for any other test drives, so we went and got it and Robert was awesome the whole time listening to my stories on the return trip back during rush hour. His personality was right on point with ours making this an easy sale. He was never pushy with us and didn't seem like a "car salesman". Everyone at the dealership was super friendly and tentative. They even had popcorn waiting for me when we got back from cleaning out my husbands car. It was a great experience all around, and I would recommend both Robert and Hendrick to anyone looking in the future.
2017 Ford Explorer Platinum Review
Great features, comfortable and reliable
by DavidMSN from Madison, WI
March 11, 2019
5
The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.
I received a recall about my vehicle in the mail while I was home from college during spring break. I didn't know if I would have enough time to get my vehicle looked at before I had to go back to college, but thought I would call Roberts-Robinson just in case. They told me that they would be able to service my vehicle the next day and that it would be ready by evening. I dropped it off, came back, and my vehicle was running better than ever. The people there are extremely friendly and helpful. They make the customer feel valued and wanted. I am actually excited for my next visit there, knowing that they will take care of me. Highly recommend!
2017 Ford Explorer sport Review
Great car, minor technologies would improve it
by kfreckma from Green Bay, WI
January 16, 2019
5
I love my 2011 Ford Explorer Limited and the 2017 Ford Explorer Limited I'm currently purchasing. I just wish it got better gas mileage and that it had Qi Wireless Charging capabilities as many other vehicles do.
This car has all the bells and whistles one would expect from a premium vehicle, but at a much more affordable price. The interior is sleek and accommodating, as well as comfortable. I love the double panel sunroof and the heated seats! So far it's doing decent on gas mileage for considering its size. It also doesn't feel like driving a tank, it maneuvers well and rides smoothly!
If your looking for a good place tyo by a car go to victory ford at the legends and see Steve Blankenship. Answered all my questions honestly gave me what information to make the right decision for me. Great experience.
2017 Ford Explorer sport Review
Love driving this car!
by S. Barbara T. from Keller, Tx.
May 14, 2019
5
Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!
Wes was very helpful and helped me find what fit my needs. No pressure at any time and made my visit a great experience. I will be happy to visit with Wes in the future and recommend him to others. I am currently working on a purchase with him.
2017 Ford Explorer Limited Review
Stylish and great performance. Very pleased
by Ford_Guy40 from Milwaukee,WI
March 30, 2019
5
This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.
I have never been to a dealership like Dave Littleton and I mean that in a good way. This dealer has no overhead & that's awesome because you deal with one person the whole time. I didn't feel like I was paying for an over the top dealership, and I wasn't going through an assembly line of people just to buy a truck. I was not just another number. The best way to describe it is... it is like I went to my aunt's house to visit & ended up walking away with an great truck. The staff is low pressure & dress like normal people. I felt like I did more then buy a truck, I became a part of the family at Dave Littleton. Overall, it was the best vehicle buying experience I've ever had!
2017 Ford Explorer Platinum Review
Great midsize SUV
by jlw74 from Carlisle AR
March 3, 2019
5
Handles great. Plenty of power. Roomy. Good interior design. Lots of extras. Economical. Laying down the back seats gives you plenty of room or stand them up to haul a couple more people.
Great quality, great price, great service, great car! Cliff helped us find exactly what we were looking for! He also promptly answered all of our questions in person, over the phone, by text, and by e-mail. I really appreciated working with someone so accessible and communicative. Cliff was really knowledgeable, too. He knew the cars in and out, and kept us updated throughout the whole buying process.
We started our car shopping online, and I was impressed by Victory Ford’s reviews and ratings. We found a car we liked, and came in on a Thursday evening to take a look at it. I really appreciated that they were open until 8 pm. The vehicles are of such high quality and are priced so competitively that the car we wanted to look at was sold by the time we got to the lot! I was so impressed that Cliff knew the inventory well enough to immediately suggest two other cars that matched our desired specifications. We really liked both of the cars, and picked our favorite.
The car had to be detailed (that’s how fast the inventory moves on the lot), so we came back the next day and bought it! It was an easy and painless experience from start to finish. Funny thing was, as we were leaving, two other couples were there wanting to see the car that we had just bought, lol! Like I said, great quality...great price...these cars move fast! I hope those couples found something that they liked, just like we did!
I also have to give a shout-out to the rest of the team at Victory Ford. On our first visit, Cliff introduced us to Stony Field, the General Manager, who gave us his card and told us to feel free to contact him if we needed to. I think it says a lot when the GM is ready and willing to be accessible.
Scott, who handled the sales and financing, was probably the most efficient I’ve ever seen! I was by no means rushed; he explained everything clearly and answered all of my questions, but at the same time, he never wasted my time or left me twiddling my thumbs. That’s A+++ service, in my opinion.
And, it was so convenient to do the financing in-house, and the rates were more competitive than anything we had been finding on my own. It only took about an hour from the time we decided to buy until the keys were in our hands!
All-around, the facility is top-notch. It’s clean and well-lit. There were comfortable chairs and coffee and water. You take these things for granted until you go somewhere that’s sketchy, and then you realize what a difference they make — how they reflect the thought that goes into the customer’s experience. It’s obvious that Victory Ford really cares about its customers. We will definitely be coming back when we’re in the market again!
2017 Ford Explorer XLT Review
Would recommend this car is safe and comfortable
by Retirement travelers from Pequot Lakes Mn
February 11, 2019
5
Absolutely love our new explorer! So glad we chose the explorer it’s very comfortable for long trips we will see slot of the us in this vex hikers
Went in looking for a used VW SUV and they were very open negotiating price, discussing financing, and providing a fair price for my trade-in vehicle. Wes showed the VW Tiguan I¿ ended up purchasing to me and riding with me in the test drive; he was very helpful. Overall a great experience.
2017 Ford Explorer XLT Review
Versatile SUV
by GradyE from Cleburne, TX
January 7, 2019
5
Very comfortable, good performance, nice amenities. Having had the previous version of Sync, the Sync 3 on this model is MILES ahead in user-friendliness and options. The vehicle is very quiet on the highway and excellent on road trips. Very happy with the purchase!
This black 2017 Ford Explorer is an amazing vehicle! Drives with ease, comfort and power when needed. Enough space to pack a family of 7!! Beige interior with separate front and rear AC controls.
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