Buying another car from Robin Ford. Salesman (Rich) was great and very patience. Jim (Finance Mgr) worked with you to meet your financial goal. The whole team is knowledgeable, professional and friendly. Wouldn't go any other place.
They understood what vehicle I was looking for and made the effort to find one they could give me a good deal on. My sales rep Vince followed up quickly with the questions and info I needed BEFORE I even had to come into the dealership so I wasn't wasting my time. It did take took two hours from when price was agreed upon until I was out of the dealer with car. Thats too long for paper work.
VERY PROFESSIONAL OPERATION ...WITH AN APPOINTMENT WHICH I MADE EVERYTHING WAS PREPARED AND READY TO GO . VINCE AND THE SUPPORT STAFF THAT WORKS WITH HIM ARE TOP NOTCH . THIS IS THE SECOND NEW TRUCK I PURCHASED FROM VINCE AND I CAME BACK EVEN THOUGH THEIR NOT THE CLOSEST FORD DEALER TO ME . THE LAST 2005 TRUCK WAS WHAT I WANTED AND ROBIN FORD FOUND IT AT MURPHY FOR ME . COOPERATION AMONG DEALERSHIPS IS ONE OF MANY REASONS I'LL ONLY BUY FORD .
This is the second vehicle we have purchased from Murphy Ford and Vince Northington has handle both transactions. We cannot say enough good things about the way Vince has treated us. Vince always takes the time required to explain the Ford vehicle(s) you are interested in and there is no high pressure sales tactics used like we've experienced at other dealerships. Vince showed us numerous Escapes to choose from to make sure we picked the exact vehicle with the options we wanted. Whwn the numbers were delivered there was no take it or leave it attitude. Instead Vince and Keith told us to go home and think it over. After some negotiation we again chose Murphy's vehicle. Needless to say we will be back for future purchases and gladly recommend Vince to friends and family when asked if we know of a kowledgable and reputable salesman.
Echelon Ford is a great dealership to purchase a new Ford. My salesman Derek Zimmermann is very knowledgable and dedicated to insuring compete customer satisfaction. The entire sales team is awesome, thank you for the great experience!!! And the new Edge is awesome also!!!
This was our sixth purchase from Echelon Ford. Derek Zimmerman and the Echelon afford team made this purchase so easy. There was no pressure and he made sure we left happy and excited about our purchase.
I had a really great experience. I was really nervous. But the sales person Libby C. Made me feel really comfortable and that helped a lot. She made sure I was happy with everything. She made it painless. Everybody was really friendly and helpful! Thank you to all!!
I went to Echelon Ford to purchase a vehicle which I have purchased cars from before. Chris is great to work with, he sat with me to discuss my budget and what I was looking for in a car. All staff is friendly and courteous. They pay attention to every detail through the car buying process, so there are no surprises when signing a contract. They value your business and treat you like a friend not a stranger buying a car. The staff work together in order to find you the best deal with loan percentage and rebates.
Had an excellent experience buying a car from this dealership chip is a long time family friend and treated my father and I very well while buying our new 2016 Ford Fusion. Would recommend this dealership to anyone.
As usual the Echelon experience was both pleasant and professional. Price is always on point and my sales guy Kyle was professional and knowledgeable. I've bought several vehicles here over the years and the experience is always a good one. Sales service and parts help is always exceptional.
I???ve been a customer of Miller Ford for around 10 years and have always been very happy with them for both Sales and Service! Today, I traded my Edge in for a new one and worked with Randy. He was very personable and attentive to helping me find exactly what I wanted and he was a pleasure to work with! Mike helped finish the financing process answering all of my questions. Mr.John McDonald is always the highlight of my visit! I look forward to seeing him and enjoy talking with him. Merry Christmas and Happy New Year to all of you at Miller Ford! Thanks for making the process pleasant!
My salesperson, Tommy was kind and patient! Never thought I would go new or lease and I did both. Love my ecosport! You had me at heated steering wheel!
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