I went to Bob Thomas Ford looking for a new car after twelve years in my Explorer. I worked with Colby who was very knowledgeable, helpful, and courteous. Bob Thomas also met with me to welcome me to the dealership and let me know he was at my service. I expected to leave with a certified pre-owned Explorer. Colby showed me the new Flex with the eco-boost engine and I was sold. No high pressure sales, just great service.
This dealership was top notch! Darren Beylouni went above and beyond to make sure we purchased the explorer we were most comfortable with. He gave us suggestions and his advice, but was in no way pushy what-so-ever. After we decided on an SUV the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Darren and Jay to anyone who is looking for a new or used vehicle. Thank you for the extraordinary customer service.
My sales rep was Qalil and was very helpful. Everyone was friendly. The only thing was towards the end where I guess there was a misunderstanding on our deposit being given back but overall good experience.
Brad, is not your typical car salesman-- he is one of the most professional, communicative and responsive salesperson I've had the pleasure of working with. Not only does Brad
go above and beyond, but he takes the time to listen, care and understand your situation and needs. Looking forward to doing business
with Brewster Ford again in the future! #GoSeeBrad
I originally came to this dealership as they had a truck in stock that I knew my father would be interested in as he needs a new truck. I had called earlier to see if the vehicle was still available before I drove the hour up to see the truck. When I walked in, Brad the assistant sales manager asked who I was and when I stated my name he grabbed a set of keys off his desk, put on his jacket and walked us out to the vehicle. He was cordial and didn’t push us to purchase. He politely negotiated and did what he could to make us satisfied. I highly recommend this dealership.
After many years still a satisfied customer.......
by Patrick from Brewster NY
September 1, 2018
I've have had a ford for many years, I've been to other dealerships but found Brewster Ford is by far the best in the area. So when it was time to by another vehicle, I spoke to Brad. I couldn't be happier with the service, he had answers to all my question. It couldn't be a more pleasant experience.. Thanks
Brewster Ford were very thorough with their service and offered assistance for reimbursement of roadside assistance through FORD Protect. Dino and John helped out a lot and were very friendly during their very busy schedule.
My vehicle is not repaired yet. I'm waiting for a call to bring the car back , they ordered a part so it can be installed once the part is in. My overall customer satisfaction is always great. I made an appointment on line and in less than 30 minutes , I received a phone call to schedule my appointment. Once there everyone is gracious and very nice.
Mike Veaz at Brewster Ford was great! He took time to talk to me about my needs and really took care of my me . In this day and age of dot com websites I really felt like I went back in time where someone was actually there to listen great job Brewster Ford keep up the good work !!
I leased a Volvo XC 60 2019 yesterday and I had a great experience. Robert, Jeff and especially Frank were wonderful. Frank took his time to go over the car in details without rushing. I definitely recommend to everyone that it is looking for a great car to go to Volvo in Hungtinton.
Wow - what a great experience! Drove an Edge and MKZ No pressure. Leased the MKZ. Cathy Reed was the reason - Best salesperson ever, honest, fair, no hocus pocus. Gave me all the details and did not push me one way or the other. Then after all the papers were signed - thanks Manny - in under 45 minutes - Cathy gave me the instructional tour of my new car - she spent an hour going over EVERY detail and was patient while I learned everything this car has to offer me. Can't say enough about the experience. Love you guys - Thanks, loving my new car!!
Have to say that I had a very nice experience, dealing with sayville Ford. I had previously only used them for service over the last 10 year's. Now that I've experienced the sales department I have to say they're an all round great dealership. Thank you Paul Sure and
I have been purchasing my Ford vehicles at Sayville Ford for the past 20 years with Bob. He has always been very professional and informative with any answers I have pertaining to the purchase or maintainance of my vehicles.
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