Used 2020 Ford Explorer for Sale in Richmond, VA

A month ago purchased preowned 2014 F-150 from Sheehy Ashland. It developed an oil leak (rear main seal). Under Sheehy warranty was repaired with no cost to me. In addition they provided me with a 2018 F-150 to use while my vehicle was being repaired at no cost. Thank you Sheehy Ashland for your excellent customer service and repair to my F-150. Excellent service and follow up on vehicles sold. Than you again.

Taking my car in for service can be daunting but, this time it was not. From the start with the service writer, Troy Jackson, it was a great experience. He was very knowledgeable and patient in answering every question that I had. Which tends to be a lot of them. He also didnt recommend a bunch of products that I had to purchase in the spot but explained what was most important to get so I could come at a later date to purchase the less impotant services. I usually tend to have to wait a while in the waiting room at the old place I used to go to but surprisingly here I didn't. I will definitely be recommending Sheehy of Ashland and Mr. Troy Jackson to my friends and family :-)

Ray did such a good job. He found exactly what I was looking for and made it into my price range. I was in and out of the dealership within an hour. The Jeep I purchased was flawless, cleaned to perfection, new inspection sticker for 8/19 ( before I purchased it, it had a 7/2019 sticker), got the oil changed, and he gave me a full tank of gas. Ray really went above and beyond for me. He has such a relaxed demeanor and he???s so genuine. Definitely my go to guy for a good Jeep deal. Whitten brothers has made my first car purchase a breeze and I???m so lucky I had Ray! I have a beautiful 2013 grand Cherokee overland and I???m thrilled! Definitely see Ray at Whitten Brothers in Ashland!

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

Easy process; plenty of clean late model vehicles to choose from. The no haggle price is spot on, better deal than possible at carmax. Highly recommend if in the market for a good modern car at a very decent price.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Taking my car in for service can be daunting but, this time it was not. From the start with the service writer, Troy Jackson, it was a great experience. He was very knowledgeable and patient in answering every question that I had. Which tends to be a lot of them. He also didnt recommend a bunch of products that I had to purchase in the spot but explained what was most important to get so I could come at a later date to purchase the less impotant services. I usually tend to have to wait a while in the waiting room at the old place I used to go to but surprisingly here I didn't. I will definitely be recommending Sheehy of Ashland and Mr. Troy Jackson to my friends and family :-)

This car met all our requirements and we are very happy with our purchase. We are return customers and feel very comfortable working with Doug Lawrence and David Bruton. They made shopping easy and no stress.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

We found the truck we wished to purchase online. A new 2017 F350 Lariat crew cab. Anthony Jones met us just inside the front door and immediately set about helping us locate the truck. Anthony arranged for a test drive and we were sold. It was raining quite hard and late in the day so we told Mr. JONES we would return the next day when weather was projected to be better. Throughout the price negotiations he was straight up and able to answer, or immediately find out the answer to any of our questions and I believe we got a fair price for the truck, warranty and optional service package. While we were finishing up the paperwork, Anthony had the truck prepped and ready for departure. Once again Anthony and team Sheehy was very helpful and informative throughout the process. We will recommend team Sheehy to everyone in the market for a new vehicle. Thanks Anthony!

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

I’m quite partial to VW - I believe Volkswagen is more than a “brand” it’s a concept! You either get it or you don’t! I love going to Browns VW because I know I’m being serviced by the concept of VW! I always visit with my sales guy who’s sold me 2 cars now, and will ultimately sell me a 3rd - and I love my service guy, he’s always upfront and honest... I trust my dealership. I may have come to that conclusion naively - but that should show just how good they are at their jobs ;)

Love the new color and all the new perks. The Explorer is so smooth on the road . It handles like a luxury car. What a SUV.

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

I was new to the area and needed a lightbulb changed. Jeff was the best. He helped me and was so professional and to courteous. Susan was great as well. I returned a week later to have my car inspected (2015 Passat) and Jeff again was the greatest. He even recommended Sushi King for lunch. Exceptional service once again. I'm glad I found Brown's Volkswagen. You all ROCK. If I need any other work done Brown's is it. Thanks again for a wonderful experience.

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

Love the drive and comfort... 2015 explorer with 46,000 miles so far ..absolutely love it !!! Very dependable... no mechanical issues so far . Very smooth and quiet drive

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

After car shopping for months. Originally was on the search for a Tahoe or Yukon. So happy I went and test drove the explorer. I fell in love with it. And now a proud owner of one.

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

I had found the truck I wished to purchase online, a 2008 Ford F-250 Lariat crew cab. Jennifer met me at the front door upon my arrival and immediately set about helping me locate the truck. As it turned out it had just recently been received by the dealership and was still in the shop. It had not been detailed and checked over by the shop yet, but that didn't prevent Jennifer from arranging an on the spot test drive for me! Throughout the price negotiations she was straight up and able to answer, or immediately find out the answer to any of my questions and I believe I got a fair price for the truck, warranty and optional service package. After the truck was inspected the following day it was determined that some repairs would be carried out to bring the vehicle up to spec. Once again Jennifer was helpful and informative throughout, with excellent communication keeping me up to date with reports from the shop throughout the week. I was pleased to see that she followed up on every detail and request I had regarding the truck long after the sale was made. She was charming, personable and professional from start to finish. I knew what I wanted and she made sure that I got!

Needed comfort for entry/exit from my vehicle, Mercedes Benz C300 was becoming to painful to ride in, entry/exit. After reading reviews thought I would give the Ford Explorer a test drive and was sold. Granted, I selected the Platinum with all the bells and whistles, but this vehicle rides and handles like a true luxury vehicle. It has met all my expectations, needs, has had great reviews, a very intelligent vehicle.

This was my first experience using CarLotz. Used them to sell 2 vehicles; one outright sale and the other on consignment. I could not have been more please with the excellence of service and the outcomes on both vehicle transactions. Additionally, the staff were professional and competent in their trade. I highly recommend CarLotz to potential sellers and buyers of used vehicles.

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price