Used 2021 Ford Explorer for sale near Hamburg, NY

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

I had the best experience purchasing a vehicle at DeLacy Ford! The car buying process was seamless! My salesperson was incredibly knowledgeable, helpful, kind and he worked with me on getting me into the car I wanted. I would recommend this dealership to anyone who is looking for a stress free buying experience.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Robert and his technician team are the best! My Bronco had numerous recalls along with needing a water pump. I received updates on the progress and was pleased with how long the repairs took.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Great service, like always greets me by name right as I walk in the door. I go in to get things fixed that I'm aware of, few times they caught other things that need immediate attention or future and let me no in advance

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

Jason, Aron, Liza and JP are an amazing group of people to work with when buying a car. They were so helpful and fostered a fun, relaxed atmosphere. I would highly recommend West Herr for your new Jeep!

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

Great outcome, polite, very professional Would certainly recommend to other car owners. I would return to your dealership for any other service. Thank you.

Had a great experience. Looking forward to dealing with them again. I would recommend them.

Very pleased with the radiator replacement and related work done on April 3. Very prompt scheduling for service at West Herr Express in Williamsville, NY. Staff were friendly and knowledgeable. Comfortable and spacious waiting area with TV and free coffee, etc.

I’ve leased or bought 4 vehicles from Robert Basil over the last 10 years. Madison has sold me my last 2. She’s been great. Very helpful. Always willing to find the answers to your questions. I especially like the “engine for life” warranty on used vehicles. It has come in handy a few times.

Great people, good service I was treated respectful and friendly.They never pressured me into anything and I am happy woth the result

My salesman Brian Howe was phenomenal in every aspect of buying and purchasing a car or an SUV that we did. I wish the best of luck to him and I’m very happy with the dealership. Thank you very much we really appreciate your hard work Jay Schrutt

I was very impressed by the knowledge and treatment of two individuals working at West Herr Subaru. They were Connor Gray and Jonathon Czajka. These two young men had knowledge and style of veteran employees. I also would mention the sales manager, I believe his name to be Jack, as also great asset to west Herr Subaru. Sincerely Bill Dudzic

Seemed straight forward and easy to deal with. Everyone was pleasant and all business. The car was as described, and we got the deal done quickly. I highly recommend Basil Ford.

Honest Review of My Car Purchase Experience - This review is a mix of highs and lows. Let’s start with the positives: Pros: Jim in Service was outstanding—informative, helpful, and someone I truly trust. My current car is waiting on a back-ordered part, and because of my confidence in Jim, I felt comfortable making the decision to buy a new car and eventually pass mine down to my daughter. The negotiation process was smooth. Mick and Nate were super helpful and efficient, making the purchase experience pleasant. Cons: Brandon, the warranty guy, was condescending and disrespectful. When I declined the warranty based on Consumer Reports reliability studies, he suggested I wouldn’t be in this position if I had purchased a warranty on my other car (which wasn’t true) and went so far as to call my decision "foolish." After spending over $30,000, that kind of treatment left a sour taste. Picking up the car was disappointing. Even though it was a certified gold vehicle, I drove off with an empty gas tank and the gas light on. Thankfully, Nate met me at a Speedway to fill it up, but it took away from the excitement of the moment. Cleanliness issues. Since taking the car home, I’ve found spider nests in the hatch molding and dog hair on the back seat upholstery—definitely not what I’d expect from a certified vehicle. Final Thoughts: I love the car, and 99% of the staff treated me well, but there were some frustrating and deflating moments in the process. The dealership does a lot right, but addressing these issues would make the experience much better.

Bought my first new f150 at Dave Smith Ford and was treated just like family. Matt Johnson the salesperson was extremely pleasant very helpful and knowledgeable. They give me a great trade in value and Matt took his time and showed me the features on my new Ford . Will go back for sure . Thank you everyone at Dave Smith Ford