Used 2021 Ford Explorer for sale near Waterford, MI

After getting over the honey-moon phase of buying my first “new” car I can safely say that everytime I enter the car I love it. From the Bluetooth technology to how the vehicle runs it’s just perfect. I have to definitely thank Wendy for her outstanding customer service, the patience that she had with me in getting the car ready, to helping me with the buying process she definitely went above and beyond and I definitely have to thank her for that! You guys have a real gem! We will definitely use her for future vehicle purchases!

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Because I’ve been going there forever, I’ve bought three new vehicles out of there. I’ve always had exceptional service. The man that runs the body shop which I’ve talked with a few times is exceptional to any body shop manager. They always hire the best. I don’t know why this rating is what it is.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

These guys take real good care of me and got me the car I always wanted.

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

This was a great transaction. I live about 250 miles away and we did this deal over the phone. The car was advertised very accurately. It was detailed very well and they even filled up the gas tank. Thank you for the friendly service and making this easy.

My experience with Brighton Ford has been more than wonderful. Response to the phone call was fast. The phone conversation was friendly and courteous. And my appointment was quickly fixed. I received a text message to confirm the appointment and to provide me with the dealer address. Jeff Johnson met me with a warm welcome. He answered all of my questions. Even the other staff were nice. Despite the commitment to masks and social distancing, I felt a smile and kindness surrounding me when I dealt with Jeff Johnston and all Brighton Ford employees. I will definitely recommend all my friends and relatives to deal with Brighton Ford. Thank you, Brighton Ford. You deserve more than five stars.

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.

Great service great people sales people are very professional and answers all your questions service people Are also great

Andrea Pawkowski is the best. She went above and beyond for us. She exchanged our new lease with my old lease at 7:40 pm to accommodate my work schedule. She was pleasant and so helpful! We love her!

I was able to make an appointment on online that the dealership honored. I was able to test drive the car that I wanted. The staff was friendly and helpful. But mostly it was a good experience because they were honest with me. I did not end up purchasing from them yet, however, I would trust them in the future if I wanted to purchase a car.

1st time at this dealership, went in for oil change tire rotation for my 2023 jeep and had my filter change and fluids check. They did excellent work amazing service. The customer sitting arear is clean and offer beverages to there customers. The Service Rep Khadijah is a very polite and informative young lady who kept me abrupt. Summit Place North Gratiot Ave. Clinton TWP Mi. This is the place to go get service done on your vehicle.

Serra GMC and Cadillac is a great dealership. I have been purchasing and servicing all my vehicle through them since 2008 Scott Gould is a wonderful salesman and Aara Durant is a wonderful service advisor. They always make my experience r fences there great.