Used 2023 Ford Explorer XLT for sale near Gurnee, IL

This is a longer review, so you may want to find a comfy chair and get settled. Hydrate if needed. Stretch first. We’ll wait. We came in to buy a Jeep Grand Cherokee and somehow walked out with so much more — including a valuable life lesson about always accepting free popcorn. Let’s start with our salesman, Jake. He was refreshingly… normal. Not pushy. Not lurking. Not hiding behind a potted plant waiting to pounce. We were originally just at the dealership to get our old clunker serviced, and Jake bravely approached and asked if we needed anything. From there, we had the usual small talk, test drives, and all the classic “so what do you think of this one?” moments. They didn’t have the exact Jeep we wanted, so they went out and got the one that checked all of our boxes. Jake got it to us almost as fast as a Jimmy John’s sandwich which is impressive considering this was an entire vehicle and not a turkey sub. Then came everyone’s favorite part of buying a vehicle — the financial reality portion of the program. You know it’s about to begin when they offer comfort items like popcorn, water and soda. That’s when you realize this is not a negotiation… this is emotional support snacking. For reasons we still cannot explain, we declined the popcorn and bravely entered the pricing discussion unprotected. During our otherwise calm back-and-forth conversation, a nearby customer began expressing their feelings… loudly… and with extremely creative vocabulary. We’re talking colorful. You could have painted a full mural with this guy’s monologue. If passion were measurable in decibels, this guy was setting records. This is when we realized our true mistake — which had nothing to do with buying the Jeep… and everything to do with declining the popcorn - as we were clearly also getting a live theater performance. The entire staff handled the situation with impressive calm, professionalism, and patience. Special shout-out to Brandon for composure that deserves its own award. Possibly a medal. Maybe a parade. A few days later, it was time to sign on the dotted line — which brought us to Bob. Bob was so entertaining and engaging that we temporarily forgot we were making a large financial commitment. I’m fairly certain that’s a rare and valuable skill that has been crafted over many years in the car business. Before you know it, Bob will even have you signed up for the VFW and guitar lessons. He’s that skilled. Finally, pickup day arrived. This time we were prepared. No more popcorn-related regret. We secured the Jeep… and the popcorn. Order has been restored. Lessons have been learned. Highly recommend Jake, the entire team at Miller Motors, and the popcorn.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

If you going to purchase a new vehicle. Please ask for Tristen Cairo at Gordie Boucher. He is outstanding! I have purchased 6 cars from him over the years. He works for you! He listens and. Gives you 200% of his dedication to you. Ted Poulos

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

I completed my deal in less then 2 hours , gave me good money for my trade and a deal on the new one.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Vince did a great job as our sales rep. Mark did his best to get us the price that we wanted. This is the third Jeep that we have purchased from Palmen.

Woody and Denise went above and beyond as far as making our experience a very pleasant one. We never felt pressured at anytime and offered us a fantastic deal. As we have had unsatisfactory experiences at other dealerships. Woody was very knowledgeable, and if you want a pleasurable car buying experience I recommend asking for Woody.

Ryan?s outstanding customer support and service. He exemplifies the professionalism that Honda strives for. In every aspect of the visit, he ensured I was well informed and empowered. The new facility is awesome; but what really matters are the employees and how they treat customers. Ryan, brings great credit upon himself, the service team at large, the facility, and Honda. Please extend my thanks to him as well.

Came in for a promo oil change. I live in waukesha county , so this was quite a drive. I called first to see what it was about. I had a service advisor named Alex Hafemann. He was very polite and got me scheduled for monday morning. Upon arrival, they checked me in Alex checked back with me throughout the course. I had them rotated my tires. I walked the showroom floor while I waited. I was very pleased for my entire visit. Everything was clean.Everyone was very nice and polite. It was a wonderful experience. I would definitely consider driving the distance to go to Racine again.. Thank you Alec and the Zeigler dealership.

Top notch team to work with. Would recommend Napelton Ford to anyone car shopping for sure.

Joey was extremely helpful! the team at Zeigler Chevrolet was on point, thank you to Joey, Geio, Rick, Lawrence, and Mike. my wife and I left with a great car and even fantastic deal. Thanks everyone!

Great service! Warranty handled with ease, would recommend and will be returning/coming back next time

Excellent experience with Doug and the whole team here! I knew what I wanted when I came in and they helped me find the right car at the right price! I would recommend them to anyone!

The staff is very friendly and helpful. They services my vehicle quickly and sent me a report with what the service check found and what they recommended

I has a Great buying experience at Porcaro Ford! I was looking for a newer mid-sized SUV and the salesman at Porcaro listened to my needs, showed me what they had and offered to search for a vehicle if needed. Luckily the 2019 Ford Edge ST on the lot was a perfect match. Very pleased with the whole experience.

I would highly recommend Carmax Kenosha. We setup an appt and test drive on their website, and Sergio reached out right away and put the vehicle on hold for us. When we arrived the car was ready for us to test drive, and while we were test driving they looked over our current trade in. We got a fair value on our trade in, a fair price on our new vehicle, and we were in and out in under 2 hours. Thanks Carmax and Sergio for the awesome experience!!

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

Tyler and Mohammad good sales team they went above and beyond to help me thanks for good service I would recommendthem for buying new car

Brought my vehicle in back in January for some issues related to the oil pan. Victor and the crew at Hopkins took amazing care of me and empathized with me throughout the entire repair process. Truly appreciate these guys work ethic and customer first service approach. Need more dealer service providers like this across this country and this is the standard that others should strive to follow. Thank you again for the assistance with my F-150 you guys have earned my business moving forward for years to come.

Me trataron muy bien sobre todo el vendedor Andrés que hiso todo lo posible en ayudarme y le doy las gracias por su ayuda

Everyone was friendly. Took care of what needed to be done. Didn't have to wear a mask. Made sure i was ok and didn't need anything since it was longer than expected with brakes