New and used 2026 Ford Explorer SUVs for sale near Edmonston, MD

Good customer service and nice waiting area. I've had my car serviced there several times. It's a tad on the expensive side, but I always get an appointment when I need it. They are convenient and they also have a shuttle so you don't have to wait at the dealership while your car is being worked on.

Great buying experience. The staff was awesome. The sales person did not pressure us. Spent a lot of time with us as we test drove multiple vehicles. This is the 7th car we have purchased from Koons and it was the best experience yet.

Great service, good experience. Salesman knowledgeable, knows Ford trucks. Got me what I wanted quick.

The car buying experience was so smooth. We traveled an hour and a half to check out the car. Jordan had the car ready for us and we were test driving it within minutes of arriving. Jordan was very open, nice and made our experience wonderful.

This place was awesome. Everyone was friendly. I had the best sales person and even the finance manager was awesome. I will be a returning customer. They made me feel like a friend and not a customer.

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

Everyone was very easy to work and accommodating on a Sunday. They are over 90 mins away from me but, the trip was worth it.

Pretty straightforward transaction with Spencer And manager Mike, will buy again in the future at koons Baltimore ford Love my new F150 lobo

Excellent service. Employees are exceptional. Even on their day off they took the time to attend to me and be sure that I would find what I was looking for. Lender is very charismatic and professional. I recommend the dealer 100%. Thank you very much Pete and Eric for your excellent service.

Dealership had great customer service and it was very pleasant. Everyone was super nice and respectful

Just purchased m 7th truck from general manager Dennis Koulatsos. I've been buying trucks from Dennis since I first met him in 1991. He is the consumate professional, and I've referred all of my family members and dozens of friends to him, and he's taken very good care of all of them. Dennis is fiercely loyal, a man of his word, and he always goes the extra mile.

Service was excellent. Peggy answered all of my questions and concerns. Will return for next service.

I was running a little behind and wanted to get my oil changed prior to a Dr appointment. The service writer was a Rock Star. Got my truck serviced zippidy do da and off I went. Made my appointment with a few minutes to spare. I can’t thank him enough. I’ll do better about getting there earlier. Thank you again for making it a great experience.

My vehicle was brought in for the Customer Care Service program, as well as, two other items. My vehicle was promptly taken in and the work was completed in a very reasonable amount of time. As sion as the work was completed, I was notified and my car was waiting for me, so that I could be in my way. Thank you to the Service Department for making this an easy in and out!

Absolutely fantastic experience with Upper Marlboro Ford. From the salesman Alex to the finance department with Tyrone I could not be more pleased! 😀 They are welcoming, efficient, kind, knowledgeable, and I would definitely send anyone I know there when looking for a new vehicle! Thank you so much! I love my new ride!!!

I came in to have my Customer for Life oil change. It was found that I needed additional services. Tony was AWESOME!

This is an update from a previous one star review. I made an appointment for the Quick Lane service. My appointment was at 7:30 AM. When I arrived the service man behind the desk greeted me and took care of everything. Very professional and prompt. I was only there for an hour and everything went very well. I had a previous review with a different experience. I think that experience was a result of a full moon. For now on I'll always make an appointment. I couldn't ask for better service!