Used Ford Explorer XLT for sale near Wilmington Manor, DE

After a mix up with scheduling by phone and nearly an hour gone by without any contact from the service department, Andrew Knox stepped in and went above and beyond to fit the service on our vehicle in while making sure my infant son and I were comfortable and happy. He remained calm and personable, and stayed in contact through the remainder of the visit to let us know how things were going. He was even able to expedite new tires to be installed to go along with the alignment, oil change, and inspection we needed. Most impressively (and very appreciated!), he went out of his way to secure a loaner vehicle at no charge so my son and I could spend the afternoon at home instead of in the waiting room. Andrew is a real professional and deserves to be recognized for his outstanding customer service. Thanks, Andrew!

Apple play used to connect but no longer does. Didn’t notice passenger door wasn’t installed properly until I took a road trip and the noise!!! Drivers side arm rest squeaks as though it’s about to come apart. Very noisy engine over 40 mph.

I bought a pickup from online sales. I live 2500 miles away and the guys at Carmen did an outstanding job communicating and facilitating my deal. They also provided great help with transport coordination. Special kudos to Todd and Mike. You guys are a credit to your profession.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Great experience. Took the time to go over everything with me. I?ve dealt with Pacifico before and had a good service so didn?t question going back to them.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Very helpful. Got a great car. The whole deal didn’t take very long at all. They listened to My concerns and worked with me to complete sale

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Great job, excellent customer service. I wish you the best Mr. Tommy P. and in your future endeavors.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Great Service, They picked up my car from work and delivered it back to me within a few hours. Everything I needed done was fixed quickly.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Excellent experience at Ace Ford from the sales team to the general manager. Provided all options, made the process quick and easy, straightforward sales process and allowed an ample test drive to ensure this was the right decision for me

Best Ford, other than a pickup, I've ever owned. Minor issues and recalls. All fixed or checked expertly here in Woodbridge VA. Only 80,000 miles. All highway. Tows a trailer perfectly straight. 4X4 with tow package. Getting ready to sell. Nobody else in the house to use it ! Lol

Went in for a repair on my Cadillac and it was done on time car washed and vacuumed and everybody at Cadillac service is well trained and a proper attitude to help the client

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Love this car overall but I have only one complaint. I was putting some boxes in the rear of the car and one of the boxes must have touched the the rear seat folding mechanism as all of a sudden it tried to unfold the seats. If my grandchildren had been sitting there strapped in I hate to think what may have happened!! Wish you had coverage over the mechanism so this wouldn’t happen.

Still waiting for verbal communication. Sometimes through email response. I have hope with this dealership since I need a car.

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

I have updated my review to reflect the outstanding job Jeff the service manager has done to fix my issues. Upon learning of the problems Jeff looked over my account and realized that my extended warranty was not in their system. He went above and beyond to figure out why these repairs were not covered and he helped me find out that my warranty was actually through Fidelity not Hyundai like I thought. He got this info by contacting the dealership I bought my car from and went above and beyond to get to the heart of the issue and I appreciate him doing that. The staff at this location is always friendly and professional and Jeff worked really hard to make sure I was taken care of. Having a manager like Jeff on staff to fix issues when they occur is very important and he did a great job of resolving the issues I had.

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Lex Mellon was the salesperson and she was wonderful. I understood everything about the car and purchase. I had purchased a car in 2014 and knew it would be a great choice. I trust them and Lex and would go back again.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

I have been using Garnet ford for both my 2012 focus and my 2013 escape, both cars have 100000 miles plus and running great, thanks to service staffs at Garnet!! What else can I say, but what a great service department!!

Went to the Pacifico Ford dealer in Broomall. They said they will not work on any vehicles that are 15 years or older. I went to Matthews Paoli Ford and had them work on my 2005 Ford excursion. I didn’t know that good mechanics existed like they have over there what a wonderful place it cost money but it’s worth it! The diesel mechanic there Christopher is unbelievably knowledgeable and good. Had a great experience. Had my Truck worker on over there and have had zero problems. I’ll be going there again if I have any issues thank you Matthew Paoli Ford. If you’re looking for the best forget about the rest, go to Matthews Paoli FordI’ll

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

I recently took my truck into Garnet Ford for multiple warning lights and diagnostic codes, and the experience was excellent from start to finish. The service representative was professional, asked detailed questions, and made sure everything was clearly documented. Throughout the process, I received several updates, which I really appreciated. I also mentioned an issue I was having with my headlights, and they made sure that was addressed as well. In the end, my extended warranty turned out to be a great investment, covering the repairs and saving me a lot of stress. Both the service team and management went above and beyond to make sure everything was handled properly. They even provided me with a loaner truck while mine was being worked on, which made a huge difference. Overall, great service and a smooth experience—I’d definitely recommend them.

Love the inside room, 3rd row seat and the fact that the 2nd and 3rd row can be collapsed. Love the rear camera and all of the functions of being able to bring my phone apps up on the screen. So good for our very busy, on the go lifestyle

I went in looking for a used car, was introduced to Martin, I must say he was a gem to deal with, picked the car out on Fri, there was a little problem, Martin told me to pick the car up on Monday, when i got there i saw some long scratches that i missed, Martin had them taken care of immediately, He did a follow up after i got the car, but the most impressive thing was my car was state to have Bluetooth, it did not, Martin and his manager Jorge made it happen, an appt was made and i got it. I highly recommend this co and Martin , thank you, thank you,thank you. PS it was not a long process.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

This was my second time leasing a vehicle through Pacifico, and once again, the experience exceeded my expectations. The entire team demonstrated exceptional time, patience, and dedication throughout the process. At no point did I feel pressured, which made the experience both comfortable and reassuring. Domenic was especially understanding of my financial needs and worked diligently to ensure I was able to lease the vehicle I wanted within a price range that was truly affordable for me?without any sense of pressure or judgment. I am extremely satisfied with every experience I have had at Pacifico, and my most recent visit was truly outstanding.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Everything went smoothly. The car I was interested in was ready for me to test drive when I arrived. I didn't sense any high-pressure sales tactics, and they also made my trade-in experience easy.

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.