Used Ford Explorer for Sale in Comstock Park, MI

I have been a Ford owner my whole life, I came from a "Ford" family. My vehicle stalled out on me and I luckily chose the Keller ford dealership on Alpine. I use my vehicle for work and am very dependent on it to make a living. I am a Respiratory Therapist that does home health care and I have many patients that need help so its critical for me to make it to their homes. I made an appointment to have my vehicle looked at with Tracey Thompson. This young lady treated me with the most respect and professionalism that I have rarely seen. I just had a tune up done somewhere else and showed her the receipt on the work that I paid for. My prior tune up was only 10,000 miles ago and the prior mechanic didnt change my spark plugs or coil packs that I paid for and didnt even tighten the spark plugs that he did replace. Tracey brought this to my attention and I was able to have a fantastic running vehicle again. She called me and followed up on the appointment that I had made showed me honesty with an, "I care attitude" that is hard to find. I havnt been treated with so much courtesy and respect from a repair service before. I just wanted to personally thank Tracey Thompson and Keller Ford for the honesty and dedication to service that was givin. Ill never take my vehicle anywhere else because of this young lady. I hope this review reaches others so they know they can count on this dealerships integrity. Thanks again Tracey for your hard work, its really appreciated by me and the families that I count on me to help there loved ones.

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

Outstanding group of people. Everyone jumps in to take care of the customer. Great inventory to satisfy anyone. Took great care of me before during and after the sale. Great knowledge of vehicles. Matt in service was great. Very nice to work with and many resources at his fingertips. Will be back and will send family in as well.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

As my overall satisfaction remains, I have to disagree with the recommendation by serviceman Cody, that my air filter needed changing. As the Ford Service Center did not carry the type of filter I needed, I stopped at NAPA right next door to buy one and I'd change it myself. When I got home I removed the old one. Now, I do not profess to be a trained mechanic with a trained eye to recognize a dirty air filter. But I was expecting to find a dirty old caked up filter that was probably original factory installed. But the "old" filter looked like it was just installed a month ago. I replaced it anyway. I intend on taking the old filter and getting a second opinion on it's dirtiness. I will continue to bring my vehicle to Ford for servicing. Thanks. Dan Niedzwiecki

I have a 39 month lease. Driving a 2017 Malibu. Service at least twice a year. Prompt and professional service.

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

Very prompt turn around. Very clean and brite..Excellent service.

This car met all our requirements and we are very happy with our purchase. We are return customers and feel very comfortable working with Doug Lawrence and David Bruton. They made shopping easy and no stress.

I had a great experience. I met the sales person at the auto show in town and got good information about the cars I was considering. In short, I wound up buying the car I saw on the show room floor. The sales experience was good, the negotiating was fine, and they gave me a quick price on my trade-in vehicle ,if I wanted to go that route. I didn't, but it made no difference in the negotiations. I've had a previous Lexus serviced by them for years and have had a good experience in that aspect as well.

Everything was great I loved every single bit of it , I have absolutely nothing to complain about, it was top notch and then some.

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

Easy to navigate facility; friendly honest people. Fair pricing, I didn’t feel overcharged. Quick auto repair service. Very clean waiting area with enough seating.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Your service folks were fine, but I am disappointed with Ford Motor Company with not dealing with my 2012 Ford Focus with known issues with the transmission/clutch operation history. I paid over $100 recently to get diagnosed with issue that was already known from previous dealer visits, and remedy was now quoted at over $1000 to fix. Runs the same as when I bought (rough shifting always, from day one as known issue with this model), and explained to anther Ford Dealer previously, but now is not eligible for extended warranty fix. Dealer would not fix under warranty earlier, before mileage limit exceeded.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

I had a recall for my 2008 Ford Edge. I called closer dealers but got voice mails. I have a good friend that works for Fox Ford so I decided to call them. Picked up the phone right away. Everyone from phone call to face-to-face were friendly and got the work done when they said they would. And I didn't have to call them to see how the work was going, they called me FIRST!! (That's very rare). My only complaint: parking. It really is a cluster and one would be tempted to judge the book by the cover. Don't. Good people. Good service.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

My mechanic took the time to look at an imperfection on the rim of my 2016 Mazda 6 GT. After explaining that what he saw was not normal and possibly a manufacturing issue, he took pictures and got me an order of 4 new rims ( that way the paint matches ). This was an unexpected surprise, but I couldn't be happier. Thank you!

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

I inquired about a new F150 on their website. Salesperson got back to me right away. Answered my questions and was very helpful. Highly recommend....

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

Very pleasant. Work is done correctly and price is very fair. They keep you up to date and let you know what is needed. Just a great experience. . Been there many times.

Only had it for 2 weeks now. Nice, but the Ford SYNC has a major issue, no bluetooth and costly to fix. Rides nice, nice interior.

I found the perfect lifted Ford F-150 on their website. I called and asked if I could come and see it the next day. I arrived early the next morning right when they opened and they had it waiting for me out front ready to go. They told me to take it for a test drive for however long I wanted. I fell in love with the truck...after that everything was just so simple for the buying process. I was out the door and on my way home with no issues. I highly recommend buying anything from this dealership, you will not be disappointed! Thank you!

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

My situation was a bit unique as I'm a 100% disabled veteran that stopped working 9 months ago. Needless to say, my credit was decimated while I was waiting for the VA and Social Security to begin disability payments. I was very skeptical that I would be able to get financed for anything. I really needed a different vehicle as my van was about to die. I started my vehicle search through USAA car buying service who recommended Harold Ziegler Lowell. Steve Gilbert was the sales associate who contacted me from the dealership. I had already looked through their inventory online and had a truck picked out that I wanted to test drive. Long story short, I fell in love with the truck but was still very skeptical about financing. Jason from their Finance department and Steve both worked some serious magic and were able to find me and my wife a lender who would work with us despite our negative credit. We even got a very reasonable interest rate! The whole buying process took about a week as finding a lender took a bit, but through out the whole process, Steve and Jason kept us in the loop and informed. I couldn't ask for better service and quality of customer care. I made an hour drive to work with these guys and it was totally worth it. No pressure, 100% up front and honest, high integrity, and overall awesome are only a few ways to describe HZ Lowell. There are not enough positive adjectives in the English language to adequately describe how awesome this dealership and their staff are! I will definitely be buying another vehicle from Steve Gilbert again in the future. I recommend anyone reading this to please give them a call! You won't be disappointed! Thank you Steve, Jason, and HZ Lowell!

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

After visiting two Ford Dealerships in my search for a 2016 Edge, I am very glad I stopped into Harold Zeigler of Lowell and was lucky enough to talk to Matt Flanagan. It was one of the best car purchase experiences I've ever had. I have purchased 6 new cars over the last 20 yrs so I know how valuable it is to have an honest and knowledgeable sales person that you can trust. Matt found the car I wanted and traded my old car in for a great price--he is very efficient! I left there feeling ( and knowing) I got a great value all the way around! I would most definitely recommend Harold Zeigler of Lowell and Matt to my family and friends.

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

John was awesome in helping us find the perfect car for us. I leased three vehicles from another dealer and will never go back to them (Betten Baker) because the last time, we called ahead and told them exactly what we wanted and made an appointment to save time and it still took six hours. This time, we contacted John at lakeside, he had the cars ready when we showed up. We decided on a Buick Enclave and drove it home...45 minutes later. Amazing team!!!

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

I went in to see Bart he took care of me and sold me the perfect car. He was polite and super helpful I’ll recommend him to all my friends!!

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

Quality repair using genuine Ford parts. Great service and wonderful staff. Thanks, Smokey & staff//111