Used Ford Explorer for sale in Lockport, NY

Excellent and efficient service! Always dependable and reliable! Andrew and Theresa and their team took great care of my car and me! I’m always happy to return to West Herr.

I have heard a thump in the front end since I've had it and don't understand why this is happening 2017 Ford Exspoler XLT every time I turn my car to the left is there any recalls about this issue? William Wilson.

Excellent service from start to finish highly recommend this dealership from the buying experience to service all top notch. Pick up service is a nice bonus

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

We purchased a 2022 Explorer Platinum one month ago and so far we've had a great experience. We needed the large volume of cargo space that's available with the third row down, above-average towing capability, and most importantly comfortable seating for long trips. This SUV has given us all of that and much more. Now that we're past the break-in period, it is such a pleasure to drive. It has a phenomenal engine, helpful tech that we haven't had any trouble using (with one exception -- see below), and a fantastic selection of drive modes. The one fly in the ointment isn't Ford's fault. We tried to activate the three-month free trial of the wifi hotspot with AT&T, but three weeks after opening an incident with them (with Ford Customer Support's help), they haven't been able to resolve the issue. I hope Ford partners with a different provider soon, so no one else has to deal with this. But that's a minor issue in the grand scheme of things. After a major purchase like this I often second-guess myself and wonder if I shouldn't have gone with one of the runners up. But not in this case. I'm confident we found the best SUV for our needs. Kudos to Ford!

We have been doing business with Dave for over 20 years and have always been very satisfied. He goes out of his way to make sure the vehicle is just what we asked for. Can’t recommend this dealership enough. Not only are we repeat customers,friends that we recommended,come back to see him for another great deal!

I absolutely love this car! It is sporty, roomy and easy to drive. Besides those qualities, it comfortably accomodates my 6'6" husband! YAY! This is by far my favorite car ever!

Great service from the day I built my truck until it was delivered and continues still after I have received my truck. Highly recommend going there.

Just bought one used and I LOVE this car! Traded in my GMC Terrain and this is much much much better! Wanted one for years and glad I finally got one. Very stylish and comfortable to drive!

Took my car there for repair, it was shaking and not going straight, got an appointment within 2 days. They replaced the tires and did some work on the brakes, also had the oil changed while it was there. The problem is fixed, great service.

Great vehicle, no problems after two years, will recommend to friends and family. Due to the shortage of workers the service department is terrible. Overall the vehicle is a 4.5 for me.

Very easy to deal with, nice people. Very helpful, and good prices.

Best car for a long ride especially with multiple people. Quiet inside. Lovely interior and very comfortable. The power with the turbo is awesome but it does kick a little when engaging. Very nice looking vehicle. Sits up but not too high you have trouble getting into.

I flew from Owensboro, Ky. On 1/20/2023, to Buffalo, New York to visit Family and take delivery of a like New Honda Clarity from Basil Ford. My Sales Consultant, Jeremy McLaughlin, A true professional within the automotive industry. I will rate Jeremy “The Best of The Best”. Thank You Jeremy and the Basil Family.

Bought the Explorer about 18 months ago. So far we have put 20,000 miles on it. No problems at all. The 2.3 eco boost engine is plenty powerful and the gas mileage is exceptional. We usually get between 26 and 28 mpg. Love the factory tow package, the heated seats, the heated steering wheel (you don’t know what you are missing if you have never had it), & the Apple car play is great for navigation using our IPhones .

Stopped in to Basil because my tire pressure icon was on. The team noticed that I was due for an oul change and tire rotation. They had me in an out within an hour. Team was efficient, knowledgeable and courteous.

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

Was an awesome experience from the time I walked through the door until I left with my new car! Staff are very professional and Christina made the process so easy and stress free!

We’re sold on always purchasing the Ford Explorer XLT. This is our third Explorer. Satisfied with the most recent latest purchase. We’re having fun learning it’s features.

Tom was great. He answered all my concerns and professionals addressed them. I will go back for all my maintenance needs going forward. I was not a fan of going to the dealerships for maintenance, but Tom and Basil changed my mind. And that’s hard to do. Joe

I have owned 7 Ford cars a pickups and wouldn’t own any other brand. I have bought 5 from this dealership and they have been great.

Bought a used car from Joe. Great experience. Hassle free. Joe is friendly and helpful. No pressure to purchase. The whole buying experience went very well and smooth.

Probably the best SUV my wife and I have owned and we’ve had many different makes and models since 1992. The styling must be good because a lot of other SUV’s are copying it.

Very nice been researching the jeep and very pleased but the detailing could of been a cleaner vehicle.

Car, Ride is very nice, plenty of room, plenty of the things we like owned a 2015 limited / purchased a 2017 limited great improvements ride and comfort. Reliable car regardless of the outside invironment Very Happy!

Was the best car buying experience I’ve ever had. I’ve purchased several cars, and this has hassle/ haggle free. Sales man Steve was Awesome to work with no pressure like from your normal car dealers. The cars sold them selves , the guys at the shop were great! Taking my son up next month to purchase from.

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

We were very pleased with our experience. We worked with Ryan, and there was no pressure at all. We were able to drive whatever we wanted. We did purchase a vehicle from him

Love the inside room, 3rd row seat and the fact that the 2nd and 3rd row can be collapsed. Love the rear camera and all of the functions of being able to bring my phone apps up on the screen. So good for our very busy, on the go lifestyle

I found the perfect car for me listed on Cars.com and immediately contacted Towne Automotive Group. They replied immediately and worked honestly with me to make it all happen. They did not try any upsales, or bait and switch like I was experiencing elsewhere. I cant reccomend them enough.

So far I like the vehicle. Bought it used and have only had it a few days. Love the extra space and easy design. I’ve test driven 4 different used explorers and noticed that the paint chips easily and there always seems to be a hint of rust. That’s crazy to me for only being 4 years old. This has been an issue on each of the 4 used vehicles. I’ve owned a VW, Toyota and Kia each for more than 4 years and never experience paint chips or rust. Kind of odd.

sales person todd d. was very helpful. no pressure, gave us options and answered our questions. new everything about the truck we picked out. was the best price in area.

Smooth ride with many features. Love the black leather and all the extra options in the limited class. As a Ford Family the Explorer is perfect in size. Not too big and not too small.

I reluctantly traded in my 2013 Taurus for a Ford Edge in 2017. I considered this a downgrade in comfort and luxury. I had decided not to go with the Explorer at that time because of the lower fuel economy. When the 2020 Explorer XLT came out, it had a highway rating of 28 MPG which was the same rating I was getting from the Ford Edge. My Ford Taurus always surprised me with its excellent fuel economy. I could get 32 MPG easily on long drives. The Edge would give me 26 MPG on the highway and about 18 MPG around town. The 2020 Explorer is so much more comfortable than the Edge. The kids love sitting in their own chairs. They have plenty of space and when they start getting on each other's nerves or my wife's, they can easily split up with one of them sitting in the last row. I have managed better than 30 MPG on long trips with the Explorer. My average driving comes in at 25 MPG. I have had no mechanical problems with the Explorer what-so-ever. I now have 20,000 miles on it. I got the towing package which has really turned out to be useful. I use it to carry bikes with a hitch carrier. I have rented a U-Haul traller on several occasions instead of renting a pick-up truck. It is only $20 per day to rent a tailor. I really enjoy the Android Auto feature. The major complaint that I read on the Ford Explorer is that they claim that the shifting is not smooth or that the car is noisy. I find that the car rides very nicely and is very quiet when you are on the road. The 10-speed transmission is obviously going to be doing lots of shifting to get you up to speed. That is a lot of gears. Those gears are the reason i am getting over 30 MPG on a large 7 passenger SUV. I don't mind a bit of busy shifting in order to save fuel. I know that the KIA Telluride is very highly regarded in this category. The Telluride advertises 21 MPG overall. I am very happy to get the mileage I am getting now. I also got a pretty good discount from Ford when I bought the Explorer. I believe that the Ford Explorer is an ideal vehicle for families. Fuel Economy is unbelievable for a vehicle this size with so much power. I always put Explore in the Economy mode when I drive. I can feel the power drop when I put it in this mode. In the normal mode, I get about 26 MPG on the highway but in the Economy mode, I get 30 and better.

I found a pre owned Durango which was a perfect fit for my family on New Years Eve at 4:30 in the afternoon and my sales man Tim Delapenta and the staff at Upstate were able to have it ready for me to pick up the next business day, and gave me a very respectable trade in value on my old car, I am very happy so far.

This is my 3rd Explorer. Very reliable, handles great, in all weather, roomy, even when packed for vacation or taking our german shepherds for a ride.