Used Ford Explorer for sale in Lockport, NY

Great, friendly service. I haven’t had a single bad experience. Paul, was extremely friendly and was able to answer all of my questions. Great work.

I have heard a thump in the front end since I've had it and don't understand why this is happening 2017 Ford Exspoler XLT every time I turn my car to the left is there any recalls about this issue? William Wilson.

Patrick O"Malley and Phil Penepent were the best . They were extremely helpful in getting us what we wanted in a vehicle and extras.

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

René was great through the entire process, everything went smoothly and I’ve loved my 2023 Ford Bronco so far! I would recommend West Herr Ford

Just bought one used and I LOVE this car! Traded in my GMC Terrain and this is much much much better! Wanted one for years and glad I finally got one. Very stylish and comfortable to drive!

Excellent. Broke down and puttered into the lot. No appointment and had me up and running with in 2 days. Plus zero charges due purchasing an extended warranty from West Herr when I bought vehicle.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

Bill in service was GREAT!! He, along with the rest of the staff, we so friendly and welcoming. Bill kept me updated throughout the day with realistic time frames of completion.

I absolutely love this car! It is sporty, roomy and easy to drive. Besides those qualities, it comfortably accomodates my 6'6" husband! YAY! This is by far my favorite car ever!

Thanks for the awesome service!! I love thé New service department.. very convenient snd upscale!! Christopher was my contact person and was very efficient and kind. Thsnks West Herr!!

Great vehicle, no problems after two years, will recommend to friends and family. Due to the shortage of workers the service department is terrible. Overall the vehicle is a 4.5 for me.

Jess & the Service Team at Chevy Williamsville had my Car done earlier than promised. They are very professional. I am always happy to Service my Cars here.

Best car for a long ride especially with multiple people. Quiet inside. Lovely interior and very comfortable. The power with the turbo is awesome but it does kick a little when engaging. Very nice looking vehicle. Sits up but not too high you have trouble getting into.

I have dealt with the staff at Dave Smith Ford for many years. They have always provided outstanding service and have been extremely helpful in answering all the questions i have asked.

Bought the Explorer about 18 months ago. So far we have put 20,000 miles on it. No problems at all. The 2.3 eco boost engine is plenty powerful and the gas mileage is exceptional. We usually get between 26 and 28 mpg. Love the factory tow package, the heated seats, the heated steering wheel (you don’t know what you are missing if you have never had it), & the Apple car play is great for navigation using our IPhones .

I was contacted by salesman Jadon shortly after signing up for a test drive promotion by Ford. During the test drive at Dave Smith, Jadon was very informative with all ford was offering at the time (rebates, lease buyouts, etc.) and all of the features of both the 2017 and 2018 Ford Mustang Ecoboosts. As I wasn't ready to buy for a couple of months, Jadon kept in contact and was very responsive to every question and concern I had. When I decided on a model located at an out of town dealership, Jadon was quick to assure me that they could retrieve it. A week later, after the quickest buying process I have experienced along with the lowest finance rate I could find, I am loving my 2017 Ford Mustang Ecoboost in lightning blue. Very impressed with overall experience. No nagging salesman trying to upsell you, but rather very responsive to every need.

I reluctantly traded in my 2013 Taurus for a Ford Edge in 2017. I considered this a downgrade in comfort and luxury. I had decided not to go with the Explorer at that time because of the lower fuel economy. When the 2020 Explorer XLT came out, it had a highway rating of 28 MPG which was the same rating I was getting from the Ford Edge. My Ford Taurus always surprised me with its excellent fuel economy. I could get 32 MPG easily on long drives. The Edge would give me 26 MPG on the highway and about 18 MPG around town. The 2020 Explorer is so much more comfortable than the Edge. The kids love sitting in their own chairs. They have plenty of space and when they start getting on each other's nerves or my wife's, they can easily split up with one of them sitting in the last row. I have managed better than 30 MPG on long trips with the Explorer. My average driving comes in at 25 MPG. I have had no mechanical problems with the Explorer what-so-ever. I now have 20,000 miles on it. I got the towing package which has really turned out to be useful. I use it to carry bikes with a hitch carrier. I have rented a U-Haul traller on several occasions instead of renting a pick-up truck. It is only $20 per day to rent a tailor. I really enjoy the Android Auto feature. The major complaint that I read on the Ford Explorer is that they claim that the shifting is not smooth or that the car is noisy. I find that the car rides very nicely and is very quiet when you are on the road. The 10-speed transmission is obviously going to be doing lots of shifting to get you up to speed. That is a lot of gears. Those gears are the reason i am getting over 30 MPG on a large 7 passenger SUV. I don't mind a bit of busy shifting in order to save fuel. I know that the KIA Telluride is very highly regarded in this category. The Telluride advertises 21 MPG overall. I am very happy to get the mileage I am getting now. I also got a pretty good discount from Ford when I bought the Explorer. I believe that the Ford Explorer is an ideal vehicle for families. Fuel Economy is unbelievable for a vehicle this size with so much power. I always put Explore in the Economy mode when I drive. I can feel the power drop when I put it in this mode. In the normal mode, I get about 26 MPG on the highway but in the Economy mode, I get 30 and better.

Plan and simply put, unbelievable experience for the 2nd time!!!!. From the beginning search for the right vehicle to purchasing the right vehicle!!! Thank you 😀

We’re sold on always purchasing the Ford Explorer XLT. This is our third Explorer. Satisfied with the most recent latest purchase. We’re having fun learning it’s features.

Great service, like always greets me by name right as I walk in the door. I go in to get things fixed that I'm aware of, few times they caught other things that need immediate attention or future and let me no in advance

We purchased a 2022 Explorer Platinum one month ago and so far we've had a great experience. We needed the large volume of cargo space that's available with the third row down, above-average towing capability, and most importantly comfortable seating for long trips. This SUV has given us all of that and much more. Now that we're past the break-in period, it is such a pleasure to drive. It has a phenomenal engine, helpful tech that we haven't had any trouble using (with one exception -- see below), and a fantastic selection of drive modes. The one fly in the ointment isn't Ford's fault. We tried to activate the three-month free trial of the wifi hotspot with AT&T, but three weeks after opening an incident with them (with Ford Customer Support's help), they haven't been able to resolve the issue. I hope Ford partners with a different provider soon, so no one else has to deal with this. But that's a minor issue in the grand scheme of things. After a major purchase like this I often second-guess myself and wonder if I shouldn't have gone with one of the runners up. But not in this case. I'm confident we found the best SUV for our needs. Kudos to Ford!

From the time I pulled my vehicle in for service till completion I have had no issues with the staff, quality of service and comfort of the waiting area. I will continue to have all my servicing done at West Herr because if it ain’t broke you don’t fix it! Arthur kept me updated as to what was being done to my Rogue.

Very easy to deal with, nice people. Very helpful, and good prices.

Very receptive, extremely helpful and finished transaction in a timely manner. The people there are very down to earth and weren’t pushy which is a great fir sales.

Excellent Great salesperson in corey All questions were answered and was able to do a quich transaction

Love the inside room, 3rd row seat and the fact that the 2nd and 3rd row can be collapsed. Love the rear camera and all of the functions of being able to bring my phone apps up on the screen. So good for our very busy, on the go lifestyle

I found the perfect car for me listed on Cars.com and immediately contacted Towne Automotive Group. They replied immediately and worked honestly with me to make it all happen. They did not try any upsales, or bait and switch like I was experiencing elsewhere. I cant reccomend them enough.

I’m absolutely in love with my 2018 Ford Explorer XLT! It’s exterior appearance is eye catching and the inside is so nice. Lots of room and meets all the needs for me and my family!

BUYING A NEW CAR WAS FAST AND TROUBLE FREE.EVERYTHING WAS SMOOTH AND THE SALESPERSON VERY HELPFUL.WOULD COME BACK TO THIS LOCATION AGAIN FOR ALL MY VEHICLE NEEDS.

Heidi was and always is very helpful! Makes experience very easy, always available and willing to help. Helped with looking for best interest rate to purchase my leased jeep. Heidi has helped me for many years for several members of my family. We will continue to visit any time we need help with either buying new vehicle or leasing.

My review on the 2021 Ford Explorer XLT model is that this is the SUV I ever owned also is my first SUV but to say that things I really like you said 360 Copilot cruise control it stops for you automatically slows down for you automatically drives for you automatically what more can you ask for it's got comfortable seats my seats are heated my steering wheel is heated I've got a moonroof that's beautiful when you open it and it's huge it's double moon also 300 horsepower keeps up with the Mustangs and the Chargers and the faster vehicles that are out there on the streets but it's also a family vehicle so I don't like to get on it too much but it will go over a hundred miles per hour easily overall I give this a 9 out of 10 and the only reason why I don't give it a 10 it's because it gives a stupid beeping noise if you walk out of the car with the keys in your pocket and it's running and it's done that to me many a times

The repairs that were done solved the problem. The service people were great. I would recommend them for any work that needs to be done. I will continue to go there for any services I need. Will buy a car there again.

This car was gorgeous, royal blue. It exceeded every expectation i had as far as style and comfort are concerned. We have a big family so the third row was convenient and folded so nicely when unneeded. Sunroof and moonroof. Heated and cooled seats. Heated steering wheel. It costed entirely too much in gas and had a lot of computer glitches (in display screen not performance). Transmission acted a little funny one day so I decided to upgrade. Granted It was a 2013 not brand new, but if Ford isn’t built to last more than 8 years, I’m moving on.

Fantastic sales team. The entire process was quick smooth and absolutely no pressure. The dealership is warm and inviting. I definitely will be back when we need to buy a new car or truck!

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !