Used Ford Explorer for Sale in Madison, WI

We were starting to look for a Lincoln MKX since the lease on our MKC was expiring within 3 months. We had previously gone to another dealership (that we had bought 5 new cars from in the past!) and was basically told that they could not get us into the vehicle we wanted with the payments that we wanted. That night I was doing an internet search and found the MKX in color we wanted, with more options than we thought we could get at the Kayser dealership. I sent an inquiry that night (after store closing). I had a reply from Alfred Hall Jr; the next morning shortly after 6 am. We talked on the phone and I told him what I wanted to do, that I would not waste his time or mine if we could not get the payments where I wanted them to be and that I didn't want to spend hours at the dealership waiting for a manager's approval, then waiting for finance. He understood completely. He told me that he would be able to work everything out. He called me later that day and gave me figures that were better than expected. We were scheduled to pick up the car 2 days later, but my husband wanted to see the vehicle. We drove up to Kayser (about an hour from our home) and was immediately greeted by Alfred. He had the vehicle ready for us to look at. Even though we have had 2 previous Lincolns, he took the time to explain things that had never been explained before. We met briefly with Vik from Finance who told us that he would have all of our paperwork ready when we returned in 2 days. In talking with Alfred, we found that we were eligible for more discounts/rebates, which was another plus since that brought our monthly payment down even more. Alfred was genuinely interested in making sure that we received the best sales experience. He answered all of our questions, took more than enough time to ensure that we were happy. I feel that he went above and beyond to exceed our expectations. There was never any "high pressure" or "sales tricks". I felt that we were dealing with a very honest, reputable person and dealership. We had the same experience when we came back to finalize the paperwork. Again, Alfred took time to make sure that we had all of our questions answered, even though the "deal" was done Vik was extremely knowledgeable about all aspects of the finance process. He gave us options and had everything ready to go. This truly was the best car buying experience we have ever had (and we are very loyal Lincoln/Ford customers.) We would highly recommend Alfred and Kayser to anyone. And will be back when its time to purchase our next vehicle. Thank you Alfred, Vik and Kayser Lincoln.

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

This is in regards to a 7:30 a.m. oil change appointment. Upon driving into the service area I was immediately greeted by one of the service consulants (sorry did not get the name). I was immediatly directed to Jessica who got me all checked in within a few minutes. She was very friendly, funny and professional and took time to get to know me a little bit -and what my concerns/needs were for this appointment. Within a hour the service was compelted and she came back to get me from the waiting area to go over the services provided. It was an excellent expeience from start to finish

Extremely satisfied with our recent purchase. Our Ford Explorer has met and exceeded our expectations. Tons of space for family trips to sporting events. Nice smooth ride. Could see myself purchasing another in the near future.

Wow what a great experience with Victoria Giamberduca and the KayserFord Team. We live in Rockford Illinois and drove up in the evening to get a feel for a 2017 Escape. What I was expecting was for the dealer to bring out the smoke and mirrors the minute we started talking numbers. What I received was the complete opposite. The numbers they advertised were 100% accurate. Actually, they found additional discounts we were qualified for. ($1500) Victoria was EXTREMELY knowledgeable and very attentive, and at no time did we feel pressured. She actually offered to come in on her day off to deliver the car. Special thanks to Josh Cherny for a great finance experience also. We had such a great experience on the 2017 Escape purchase that the next day we again made a trip from Rockford to Madison to purchase a 2017 Explorer Sport. Day 3 I brought my sister from Rockford to purchase a 2017 Explorer XLT. I will honestly say the 3 vehicle purchases with Victoria and the whole Kayser Ford team we???re the best of my lifetime. Looking forward to the next one???s.

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

I have bought a lot of cars so far in my life. It's a process one usually does not look forward to. Bait and switch, taking the whole day to do the transaction, waiting and waiting. Not so at Schoepp East! I saw online a Ram I might be interested in, stopped in, it was there, I met Randy Sosinski who appeared to be a straight talker. I drove the Ram, liked it, and said I'd return with my wife, since she would be the driver. He stashed the truck aside, we arrived 3 days later as scheduled, she drove the truck, she loved it, we bought it, we got financing thru Schoepp, and we were heading home with it not an hour and a half later! VERY easy process, very nice cars, and a heck of a good deal on a Ram! Thank you Randy and crew for a painless car buying process! We WILL be back!

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

It is the best car I've used so fat. That why I crown it the, It's best car at it own best. I love it fuel economy.

Jeff Copps was extraordinarily helpful and knew everything we wanted to know about our car. He was patient and very fun and helped us make the right decision for our family. I'd highly recommend both the dealership and Jeff in particular.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Everyone was extremely helpful and welcoming at Gobens. Specifically, Donavan did a great job of helping us find what we were looking for within our means.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

Just bought a very nice maxima from Mike this is the 3rd vehicle we’ve bought from mike and goben. Always great service great prices and vehicles. Will continue to come to Mike and to goben. Thank you

This vehicle has all the quiet and power I could ask for. Great styling and and convince options. Would definitely buy at West Herr again.

Purchasing our new truck fro David Burns at Metro Ford was the easiest, most enjoyable automobile purchase I've ever experienced. Great place!

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

We had an absolutely amazing buying experience from Metro Ford of Madison! I contacted dozens of central/NE Wisconsin Ford dealers while researching our new Ford Edge purchase. Dave Burns of Metro Ford was hands down the best, most attentive and thorough sales person response we got...he was incredibly quick and responsive, gave us all the information and more we needed to make an educated decision, very transparent in terms of costs, and genuinely wanted to help us find the best vehicle for our needs. We were able to all but finalize the deal via email, and when we arrived at their location in Madison, we were able to finalize everything quickly, and all the employees were so kind and considerate to us. Bob in Finance was so nice and helpful; Drew who showed us all our new Edge Titanium's features was very thorough, patient and super nice; and their General Manager Tony was very kind as well. What a positive buying experience, we cannot say enough! In our 24 years of purchasing vehicles we have never been treated this well. We highly recommend Metro Ford to anyone looking for an excellent deal and a positive car buying experience. We drove 1.5 hours from Neenah and it was a drive WELL worth it! We'll be back!

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

We purchased a car from here without ever seeing it in person or test driving it. We had it shipped halfway across the country and it got here in 2 days. Brought it to the BMW Shop the same day that we got it to have a thorough inspection done and everything was great. Car runs great, inside is pristine, and we got thare vehicle for about 5k cheaper than we would have paid in our market. Can't complain there! I'd highly recommend these folks!

Replaced a Alcadia Denali with this Explorer Limited. Huge improvement with the Explorer. Better looking, and way more reliable. Only thing I wish is if it got better mpg than my F150 does with a V8.

I have been treated with the utmost respect as a customer. I have been to other dealerships for maintenance and this maintenance department are the most efficient . The mechanics even get to know you and your car. treating the car with much care.

Took negotiating, when we didn't come to a concences. Ryan kept me updated on price changes. He took the time to reach out and find a mutual price we were both pleased with. Extra convenience that not many dealership would offer was to deliver my car and bring the trade back to them. They offered this service to me at no additional charge even though I lived 450 miles from dealership. Whole process when driver arrived took 30 min. I would highly recommend this dealership. Great delivery driver. I love my car just what I was looking for. A+++

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Very easy transaction, sales gentleman was very nice forgot his name though since it took me awhile to send this survey. Josh Deschaine was great as was the finance gentleman. Just was in a couple weeks ago for the first service oil change was nice service guys answered questions I had and checked out a couple of things for me. Also a sales lady and Josh D. Helped me with information on getting a door ding fixed. I love the Lincoln MKS it's new to me, your team is awesome! Thank You so much. Lisa Thrasher

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

It was time to get my first oil change on my new 2015 Ford F-150 so I took it back to Countryside Ford in Columbus,where I bought it. Unknown to me, was the fact that my first oil change was on the house, which was a pleasant surprise. I also asked for one of my free car washes :) I'm always treated real friendly at that dealership and they always seem to get me in and out fairly quickly. Thank you for taking good care of me.

This exployer is the nicest one that I have had by far. Very nice driving vehicle. Love the cooling and heated seats. Love heated steering wheel.

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

Edgar and Jeff are great 👍 to work with. Mark, Joe and Randy do excellent work. They always find a way to get me in when I call. Work always done ? in a timely way and fairly priced. Keep up the great work. My family has bought 18 vehicles 🚗 from your sales staff.

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.