We called ahead on a Friday, but were not able to make it in before close. We drove over an hour on Saturday to get there really hoping for a good experience and quality car. We were not disappointed!!! The experience start to finish was nothing short of great! Our salesman Skee was off on Saturday when we went in, he came in on his day off to help get us in our new car! From sales to finance and service we were very impressed with the warm greetings (to both us and our children, including a baby!!!!!) and efficiency!! Will be back when hubby is ready for a new pick up!
First time buying a car, shopping for my second car and was very nervous. There was no need however, as everything about my experience was fantastic. The salesman was polite, professional and friendly, same with the manager and district manager. Very down to Earth people that happened to know quite a few of the same people that I went to school with. The test drive was painless and smooth as was the paperwork and and loan process. They walked me through everything, explaining every detail and answering every question I had. Very satisfied with my time shopping.
Jose Malanardo and Tony Milus were helpful, respectful, and a pleasure to do business with. If you hate the mind games, insulting trade-in offers and long hours in the dealership...go to Mendota Ford! I drove an hour to get there from Plainfield and it was WORTH it!!
I would recommend Pat to anyone looking to purchase a car. He is a really genuine guy that actually cares about you and the process. He takes his time in making sure that all of your needs are met and is patient and friendly. Again, I would highly recommend working with Pat.
Drove 70 miles to look at a very specific Toyota Camry. It turned out to be worth the trip. Worked with Todd Salazar and GM- Dave Brooker. After listening to my buying concerns, Todd recommended a different Camry. I am glad he did and ended up buying the car he recommended. Throughout the process they listened and were very helpful. I would highly recommend their dealership. I have purchased many cars and this was without question the best experience I have ever had.
The team here speaks the everyman’s language and I appreciate their humble, honest approach to selling cars. I recently came back for my second buying experience and it was smooth as can be. Owned my first used vehicle for over 9 years and it was always a dependable and comfortable ride to work and back, I expect the same this time! Highly recommended to anyone looking for a simple approach to purchasing a used car or truck.
Just purchased a new Kia Sportage SX AWD from Terry Rodgers at the Ottawa dealership. Everything from the email response to my quote request, to the delivery of the vehicle was up front, thorough, and professional. My wife and I couldn't believe how well the whole process went. Not one glitch.
We were allowed to take a long test drive that included interstate, secondary roads, and a bit of stop n' go.
Price and trade-in negotiation was not confrontational and we never felt a bit of pressure.
It was the most fun we have ever had purchasing a car.
They're very proud of the facilities they have and rightly so.
Check them out they're worth the ride.
Dealership did not have the car we wanted on their lot, however they were able to locate a car exactly like we wanted on our first visit. we took delivery two days later. great experience, very helpful start to finish.
I just purchased a used 2017 Ford C Max....Brandon Urbance was the main man ,Don Drysdale another great salesperson, Nick Durdan and Mike Hagerty could not have been nicer....all VERY helpful. This is not the first car I purchased at Star Ford, in fact, all my cars were purchased there. The owner, Jerry Centoni, is the nicest person you could ever meet...I felt like he was "Santa" with the deal he gave me!!! As long as I live in Streator, I will ONLY purchase my cars there. Service there is fantastic....THANKS TO ALL THE EMPLOYEES THERE, COULD NOT HAVE BEEN NICER!!
I met up with John in Ottawa and looked at what they had for sale, at this time he didn't but took the time to make me a list of used trucks in Marseilles, and very detailed to save me time. Went to Marseilles and met Paul and with in 2 hrs had my new truck, honest answers from both of them and up front about everything. Made my experience very easy!! Thanks to both of them. John Dodd
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