Excellent experience, no headaches, no hassle, left with a new Crosstrek. Tylor was excellent thru the whole process, answered all our questions, no pressure whatsoever. If I'm looking for another car, I'll visit Sangera first.
This is one of the largest CarMax that I've been to and they have quite a selection of cars. The salesperson was not pushy and were very friendly. The salesperson I worked with was Felicia and she was exceptionally great. I would highly recommend this dealership because of her superb customer service, knowledge of cars, and hospitality.
Came here looking for something within our budget and we got just exactly what we were looking for! We weren't pressured to buy outside of our budget whatsoever which is refreshing! Greg Cormier helped us, and I highly recommend him. All the staff there is amazing and professional, and best of all no pressure, haggling. Go see Greg!
Elias was awesome when taking care of my car and maintenance. He even left a nice card in my car thanking me. He did a great job making sure everything was done in a timely manner. My car was even washed before it was brought back to me. Robert was also helpful by taking me back to work when I dropped off my car and he even dropped it back off at my office for me.
I would definitely recommend this dealership to anyone who wants to purchase a used car!! Customer service is top of the life, the salesman Rafael was very professional and really helped me pick the perfect car for me.
Warranty work would take longer than expected so I said we'd need to set up another appt. for when I had more time. Instead I was offered a loner which I accepted....and which just possibly gave me a glimpse of my next model to buy. Good business ...and clever!
I was looking for a used car and had been to other dealers, who had denied me. But since I had bought a used car from Mitsubishi a long time ago, I figured I would try them too. Though, I thought for sure they would turn me down too. To my surprise not only did they Not Turn Me Down but they got me approved for a new car. Not only that but the monthly payments were almost what I had been paying a month for my used car. I decided then and there that I wouldn't go any place else for a new or used car. I have never been sorry.
ALL staff members were outstanding during the transaction. Reasonable during the negotiation process and willing to address minor cosmetic concerns. Overall a very pleasant experience.
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