Recently worked out the details to purchase a 2018 F-350 Platinum with Mitchell Hartley. Being retired military and currently working in Afghanistan has not made it easy. But Mitchell made it a very smooth process. His patience and professionalism were greatly appreciated. Looking forward to finally meeting him when I pick up my new ride! Duval Ford and Mitchell Hartley are doing it right!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I've known Joey Lapenes at Omega Motorsports for over 12 years now. Bought several cars from him and he is one of the only guys I truly trust in the auto industry. In an automotive world full of slick sales guys and pushy "finance managers", Joey is truly a breath of fresh air. He is always honest with his feedback on the vehicles and never tries to push something down your throat. He takes the time to understand what you are looking for and how much you are willing to spend then applies that knowledge to make sure you are getting in the right vehicle for the right price. I have never felt pressured, always felt like he was doing the right thing for me and my family. I can honestly say I have never had another car buying experience like it. If he doesn't have the car he will do what ever it takes get the car or send you to someone who can. Joey's not only a terrific family man but just an all around great guy. Even after moving to Orlando, I still make the drive to Jacksonville for cars as I wouldn't buy from anyone else.
We were immediately attended to and felt no pressure to immediately purchase. The salesperson, Alberto, is fantastic. Most professional and attentive. Took us through all the options and was not ???pushy???. We felt that he was working for us to get a great deal. Manager, Serg, is also a good asset to the team. They were very open to our wishes to make the deal happen.
My husband and I went to this dealership to test drive a Buick Encore. I was interested in a small SUV/cross over vehicle since I sometimes commute long distances for work. I did not anticipate purchasing a vehicle that particular day, I just wanted to test drive it so I can have some options. As we arrived at the dealership, we were promptly greeted by salesman Anthony Gioia. He was very understanding of the fact that we were just test driving a vehicle to narrow down our options. He asked us specific questions about what we were interested in and he showed us the Encore. I instantly fell in love with the vehicle and all its perks. Anthony was not a typical salesman. He didn't force the issue about trying to make a sale. He treated us like we had been long lost friends that were reconnecting. The entire experience was something that I didn't nor would expect from a dealership and it was so relaxing that we decided to purchase the vehicle right there on the spot. I would definately recommend going to Coggin Buick of Orange Park and asking for Anthony Gioia for all your purchasing needs. He is a great guy and treats you like family. We will definitely go back whenever my husband is ready to upgrade his truck. Tell Anthony the Mitchell's sent you to see him.
My husband and I were looking for a new truck. We were so happy we stopped by here. James our salesman was wonderful. So very helpful and best personality. He helped us find the truck we were looking for at price we wanted. Chris the finance man was also great. I don't have one negative thing to say about anyone there or the service I received. We will be returning back when its time to by another vehicle.
I came there with a motive and Joshua put me all the way in the game! He got me what a wanted and didn't give up! His attitude was great! He did a awesome job making my dream car keys land in my hand. He didn't give up and that means a lot to me and as of today I'm still happy riding around in my brand new 2018 okay!!! Great job Josh man u the best hands down!!!
Our 2012 Dodge developed a couple of "hiccups" right after we bought it- Russ, Mitchell and the staff went over and above to make sure all was taken care of and that we were happy with our purchase. They not only carry extremely clean cars, but genuinely seem to care about their customers and take pride in their product. Refreshing to find this kind of service. Will definitely be back.
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