Robert Bauman Helped me out with the 2016 F150 I just bought last week. I was having issues with the backup sensors not working. He helped me get my truck in at my convenience and even offered to put me in a loaner if needed. Found the issue with a harness and took care of it. He is also helping me with all the questions I have. Great and speedy service.
They have mastered building a culture of customer service and friendliness. Every time we were there when greeted by a sales person upon telling them we were there looking for someone else. They would personally walk us inside, open the door for us and find that sales person for us. Normally at other dealers the sales person would just say we can find them inside and look away. We bought a SUV clearly out of my wife???s and my league of technology knowledge. Our sales person Tommy Shelly spent a lot of time teaching us how to use it and work all the stuff this thing can do. That was the standout service that we needed. They will definitely have our future business.
Keith was very knowledgeable, professional, and was able to answer all questions we had. Recieved a quick approval.The whole process was very quick. I would highly recommend Keith and Lakeland Dodge. Hands down best car experience!
I am 63 years old bought a slew of cars and a whole lot of trucks, and delt with a lot of salesmen. The salesman I had ( Eddie Griswold) has got to be the best I have ever delt with along with Vanden Benavidez In the the finance department gave me a great deal on a 2015 f350 crew cab diesel,
Great salesman; friendly, pleasant, very paitient, knowledgeable, great suggestions, made the shopping experience way better. The actual purchasing transaction took way too long to complete .
Diana Franceschi was the greatest. She made the buying experience enjoyable. Bartow Ford is now my "go to" Ford dealer. I would highly recommend the dealership and especially Diana. Thank you for the outstanding service.
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