Sean was excellent in taking care of my needs in an emergency situation. Going so far as to provide transportation to my home after the deal was made, which was an additional hour for him. Matt was very quick with the paperwork as well.
i recently went to Tasca in Cranston with my significant other to pick up a car that he had just purchased with no intention of looking at or buying a car for myself. We (and other family members) have always called on "our" salesperson Lou Colon when we wanted to purchase a vehicle, while my significant other was signing his paperwork, Lou told me about a car that had just come in and he thought it would be perfect for me. i looked at the car and fell in love with it. Lou was right the car he showed me was perfect for me! i love my "new" car! i can't say enough about the Tasca dealership in Cranston. Everyone i have ever dealt with at Tasca has always been friendly and courtesy. They do everything possible to make the car buying process as easy as possible. i will continue to recommend Lou Colon and the Tasca dealership in Cranston.
As a retired salesperson who has won numerous customer service awards , I would like to compliment this company. My husband and I recently purchased a 2014 VW EOS convertible through Mark . His Soft Spoken manner was a relief from the usual bellowing of sales people. From the moment we entered the showroom, someone greeted us immediately! The transaction was completed seamlessly and professionally. Mark went above and beyond his duties in all sincerity.
Even the sales manager discussed his reasons in pricing without belittling us or our offer. I highly recommend this dealership.
Bought a corolla from them last week, the car was in excellent condition and the price was lower than I'd have expected. Gary the owner, and Walter were both helpful and laid back. No pressure for the sale, and both friendly and professional.
I was hesitant in purchasing a new car, worried I would not receive any value for a trade in on my current car (rejected inspection and quite frankly a mess) which i still owed $$ on. Derek and Eric made it possible, there are honest and look out for your best interest. I am extremely happy, satisfied and feel so safe in my new 4wd SUV. I would encourage anyone needing a vehicle to come here ! 🚘😊?
My third vehicle purchased through Bourne's. Although this purchase I will never forget. Spent most of the day at the dealership. I worked with Greg P, who did an amazing job getting me on the road with the right car for me. He was extremely patient and had great customer service skills. However, on my way home I was, unfortunately , sandwiched by two cars in my brand new Jeep. I was extremely disappointed, but glad that I was doing okay. My Jeep had extensive damage to the front and rear of the vehicle. Long story short, I was working with Greg P., Mike Kelley (GM) and Matt Aiello (Collision Center) throughout this whole progress from the very beginning to final outcome. Bourne's stepped up right away and was able to get me a rental car in no-time. I am glad to say that I will be picking up my jeep (again) this week!! Thank you for the great customer service and respect. Well done to the whole TEAM at Bourne's!!!!
This is my second vehicle purchased from Imperial Chevy and given the professional, courteous and exceptionally accommodating salesman, Jazz Kelley. He was kind, easy to work with, very knowledgeable and helpful who clearly knows his business, I will most certainly be back again for my next truck. I have all my vehicles maintained here and look forward to continuing that service with my new Yukon.
Excellent deal on Toyota hybrid - more competitive than other nearby dealers with similar makes and models. Friendly, personable, efficient staff. We drive off the lot a few hours after buying the car.
Raul was very helpful and did not pressure me into buying a car that wasn???t for me! I am not a car person and he new exactly what kind of car I wanted. I highly recommend going in and asking for him!
J C Auto Sales has the best customer service that I have ever experienced in the car industry! They were very transparent about the history of the vehicle along with any work that was done to it. The vehicle was exactly as advertised and the staff was incredible to work with; they were very respectful and they went above and beyond by registering the vehicle and getting it inspected for me so I didn't have to do that on my own time which was extremely convenient. I would absolutely do business with them again and I'm going to be recommending them to anyone looking for a vehicle. I can't thank them enough, I love my new car!
Our salesman for buying an EV was Anthony Masone, ultra-competent, non-pressuring, a deft guide throughout the process, not to mention highly affable. And offered candy at his desk to boot! Thanks, Tony, for all your help, leading to a happy ending: a beautiful, brandnew EV (Chevrolet Bolt).
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