Used Ford Focus for sale near Westland, MI

Great experience!!!?Quick service, very helpful, I only get my vehicle serviced there?I drive outside of the city because the service is top tier, clean neat professional!

2014 Ford Focus. Best car I have ever driven. Fun to drive and I look sexy driving it. Passed it on to my daughter, 177000 miles and still runs great.

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

I've had my 2016 Focus SE for 9 years this year & will drive it until one of us dies. I've never had a problem with it. It gets great gas mileage, is comfortable & roomy. I've hauled many things that others thought wouldn't fit but with the back seats folded down ...no problem. I would recommend a Focus to anyone looking for a reliable vehicle.

Excellent Customer Service all around timely and efficient from the salesperson to the young man who showed me the technology end of the service. Thats all I have for today. This requires to many words that's my only complaint! It wouldn't take my city and state this took me another 15 minutes. Thats another complaint. The survey is annoying. Other than that your people are awesome.

I bought the car in 2020 now , I've replaced the water pump, alternator, purge valve and normal maintenance, the car gets up to speed on the highway pretty good , is pretty quite , handles good for a economy car, I got a 5 speed manual with all the bells and whistles, I would say it's not bad for the price I paid for it , I guess the automatics are a nightmare to own. If you drive in the snow get snow tires, other than that I hope to hit 200 k with this car

Great experience all the way around great sales guy ray to the awesome finance mgr will definitely be my new dealership goin forward!!!!

My vehicle will be paid off soon. It seems problematic situationa are starting. I read about recalls for 2017 ford focus. I've received NO letters from Ford yet. There are several recalls for make. Model and year 2017.

Cherif is amazing he's still helping me find an affordable vehicle. The vehicle I was to test drive was in an accident prior to my appointment. I'm a 63 yr old woman on a tight budget Cherif understands my needs and has been trying to find something for me, He is in touch with me daily, He has proven loyalty by his continued research of a car that is $4000 All my budget allows.For a salesman to work hard for me knowing I can only afford a $4000 car Is A Great Person .

This is the second 2009 Ford focus SE that I’ve owned. The first one had 147,000 miles on it with nothing needed but regular items. Tires, battery, regular oil changes at 5000 mile intervals and never used any oil between changes. If I kept my foot out of it, I got 38 to 41 miles mpg, if I pushed it I still got 35 at 80 mph. This one has 79,000 miles on it and I have not done anything but tires. It’s nearly as clean as off the showroom floor, as I keep my cars clean. I am very happy with this car. Depreciation is so low now, insurance is low, no payments with interest, make this an exceptionally cheap car to own. Reability has been second to none for me. Highly recommended but very hard to find a nice one with a regular maintenance performed and no rust. You can’t go wrong with the value of this car, great commuter car or for a new teenage driver. It’s rated safe. It’s also very comfortable to drive for a whole day.

Great Service will be back for service nice staff fast service answered any questions we may of had . Can’t wait to bring more business to michael Bates Chevy in the future

2014 Focus SE Hatchback bought in 2016 with 7500 miles. Its currently 2025 and 113k miles. The only repair issue was the TCM failure at 90k. I had to wait 3 weeks for the part to come in all the while unable to drive my only vehicle. Only other problem with this car is the heat shields have fallen loose and rattle. I have thought about replacing this car several times over the past 3 years. I've test driven many similar cars and haven't found any that drive much better. So I keep driving this car.

I had a big issue with my Buick enclave transmission, it is obviously a manufacturer issue, my car stayed for long while till the issue diagnosed and repaired, and I had to take it back again. I can?t deny that everyone in the dealership?s service department including service manager and my advisor did their best to make me happy, and actually I am! I got my car back finally and hope that the issue is solved forever and nothing else comes up, I am testing i for few days now. So thank you Serra Buick GMC Rochester.

Bought the vehicle after Ford replaced the transmission due to the known transmission issue with these and it has worked like a dream. I cannot recommend this car enough. It has been reliable, dependable and easy to maintain.

Kayla, our sales rep was very helpful and thoughtful On the very first day, we stepped into the office. We really appreciate your customer service. she and her whole staff was working very hard to tend to the customers and Christian completed our sale the next day so cool Great job you guys. Thanks so much. Really appreciate it.

I've had this car for a while and not once have I had any issues. the transition problem is a known thing for the automatic version, but I drive the manual Ford Focus and I definitely recommend it

Michelle Havekost did a fantastic job of finding the right vehicle to match my needs, that was within my budget. Most of the information was shared either via email or phone call.

In Aug 2016, purchased the 2013 Fucus Hatch SE used in 2016, with 13,000 miles on it. With 35-37mpg on average with mixed driving. Early on OK without issues. Around 40K miles the transmission electronic control modual, ECM, needed an adjustment. The transmission is a learning transmission. It will learn how you drive and adjust shift points as your driving habits are learned by the transmission. My wife's driving habits are put it in drive and GO! My habits are different. Every now and then I will drive her car and shift the transmission as a manual drive, since the transmission is a manual drive transmission which has been automated. The engine and transmission only makes a subtle gurgle noise when as the car shifts from 2nd to 1st as the car comes to a stop. The car is sporty to drive, sensitive steering, good braking. It reminds be of a less expensive VW Golf. Currently we have 140K miles and the only wear on the car that shows is a failure of the heat shield and since I am a mechanically inclined guy who putters around fixing what is broken, there is wear on the clutches in the transmission, all due by my wife's driving habits of being a speedy driver. Since we already have it and its paid off, I will keep it. I will only purchase a Golf or Jetta when the transmission or electronic control module hiccups. I do realize the ECM has a recall if you're below 1450K miles.

I worked with Omar and he did a great job during the entire process from picking me up at the airport to going over the technical issues with the AMG SL that I purchased. The paperwork was done in a matter of minutes as he had everything organized. He spent as much time as necessary getting me out the door for my enjoyable ride home to Memphis. Hats off to the Roadrunner Team that supported him as well.

I like the looks and feel of this car , some Police departments use it , that says good things. Some people complain about the transmission of certain models but Ford has extended the warranty on them to 10 years

Ed Lazette is awesome. Very kind and thorough. He got me into the perfect vehicle for me. He's the best!!

Bought new in 2012 with 2.0L 5 speed manual. This car has been exceptional in every way. Never quits! Never stalled! 272,000 miles, 4 spark plugs, original clutch, just normal Maintenance using FOMOCO recommended oil & filters every 5,000 miles (synthetic-blend). It still gets 35-36 commuting and 38-39 Hwy. Incredible little car! Sad I can’t buy a new one!

Excellent service quick process I would recommend this this dealership to anyone. Easy to work with

Really good car. Bought my focus 2 years ago, and it was amazing deal. Was by the far best deal on the lot. There was a Corolla on the lot, which was way older, had a higher mileage, and was $500 more. I said no way, stick it Toyota. I’m going American, and I am so glad I made that choice. My focus didn’t disappoint me at all, with a well designed well thought out interior design, and sporty exterior styling. Very comfortable and quiet ride. And impressive gas mileage. 37 MPG on the highway, and around town about 33. Awesome gas mileage, and it only costs me $50 a week for a full tank. Been pretty reliable, did have a few little transmission hiccups. But took it in and were soon fixed under warranty. Other than that, no other reliability problems to report in two years of ownership. Definitely recommend this car.

I have two of these little cars a 2008 Ford Focus SeS and a 2009 Ford Focus SE and I have never had any issues with either car besides the basic maintenance, they both have high mileage on the odometer and still they get amazing fuel mileage, granted it's not a luxury car and it's not a race car but not a Toyota Corolla slow either, my only Gripe is the way Ford designed the rear drum brakes with the wheel bearing pressed in the hub, there are ways around that especially if you're mechanically knowledgeable by doing a disc break conversion it's easy and allows a lot better stopping distance, both of my cars still look and run like new and they are extremely cheap to maintain. If they weren't good cars I wouldn't own two of them lol I still get compliments on both cars , tires are cheap, maintenance is cheap , they are comfortable and reliable to drive and they handle like a sports car and I know without a doubt that whenever I turn the key it'll start and get me where I need to go, I live in upstate NY where there is snow a lot and they both handle great with all season tires . Overall I definitely recommend a Ford Focus between the years 2008 - 2011 , I would stay very far away from the 2012 - 2016 model years because of the TCM and transmission issues. If you want reliability and comfort and a cheap car that will last as long as a Toyota buy this car .

I love this car, the only exception is the transmission. The clutches jerk hard, only once in a while. It mainly jerks when someone besides me drives and only occasionally with me. Overall, I love this car!

I bought my 2017 Ford Focus SE 1.0L Manual New and only had minor issues with it it that was covered under warranty. only issues I had was the PVC needed to be replaced and the CV Axle seals. The Focus rode great, I ended up getting 45+ miles per gallons using 93 octane fuel and a pedal enhancer, made a world of a difference. She was a peppy little car. I loved the Black interior, the seat were fairly comfortable. I ended up trading it for a small SUV for more room because my son was growing so fast and needed more leg room for him. I regretted getting rid of it and just should have kept for my commute to work.

I have had 3 cars repaired there this year and each time learned that my from Conley's the 2nd opinion there was worth the extra effort. They are honest and do great work too! I will always go here!

You have to try them yourself to determine how good their service is and to be honest they are definitely a 5/5. they were very professional and honest, and they made us feel like we were the priority to them. I would definitely recommend them to everyone I know

I LOVE MY CAR, SO FAR IT'S GREAT, I CAN GET OUT OF IT EASY. THIS CAR IS JUST PERFECT FOR ME, WHERE I LIVE YOU HAVE TO HAVE A CAR.I'M THANKFUL I COULD GET IT. HANDLES VERY NICELY, THE CAR INSIDE IS GREAT. IT'S VERY COMFORTABLE,

Rick was terrific, very helpful even though we didn’t find exactly what we were looking for. He gave us a number of great options to choose from.

I bought the car in 2020 now , I've replaced the water pump, alternator, purge valve and normal maintenance, the car gets up to speed on the highway pretty good , is pretty quite , handles good for a economy car, I got a 5 speed manual with all the bells and whistles, I would say it's not bad for the price I paid for it , I guess the automatics are a nightmare to own. If you drive in the snow get snow tires, other than that I hope to hit 200 k with this car

Sales person was very friendly and professional. I have decided to wait for spring to possibly buy another car.