Pretty darn good car if I'm being honest
March 6, 2019
I bought my Fusion with 38k miles on it in January 2017. It replaced a long-serving Infiniti I30 from the year 2000, so quite frankly anything was an upgrade at that point. This was the second late model Ford product my family had bought in nearly as many year; my folks bought a 2012 Focus Titanium and are pretty happy with it. Prior to that, the last couple Ford products we had had were mid-90s cars, a 95 Mystique and a 94 Sable, both of which are known for having all sorts of issues, so it isn't like we're a Ford household.
My car was a 2015 Titanium front-driver (I made it a point to go for a FWD example as I have no need for AWD), and had been moderately optioned (Driver Assist Package, nav, Active Park Assist and moonroof); I suspect it was a dealer stock order rather than a customer order, but I digress. The only other car I looked at was a 2014 Mazda 6 Grant Touring; the Fusion won out due to familiarity with the infotainment system on the part of my parents. The color was a hue Ford calls Guard metallic; it looks like a greenish-gray in sunlight.
Having owned the car for a little over 2 years, I have to say that we made a pretty good choice. The car has handled everything that's been thrown at it so far with ease. I've taken it to Anime Central twice, it's hauled myself and my parents around, and even gone autocrossing a couple times. It's comfortable, quiet, and relatively fun to drive. The factory installed remote start (something I wasn't even aware was a thing on this model year) has come in very handy. Ford apparently took lessons from the old VW 5-stage seat heaters, as the highest setting for the 3-stage seat heaters on this car will fry your behind if you let it (I don't see this as a bad thing, mind you).
Reliability has been fine; only issue mine has had so far was the EVAP purge solenoid sticking open, and the repair was covered by the service contract I bought art Carmax. I work on cars for a living, so routine maintenance isn't an issue for me; the car gets a full synthetic oil change every 5k miles with either a Mobil 1 or Motorcraft oil filter (usually the former). Brakes were done in January 2018 (rear) and July 2018 (front). I purchased and installed a set of Bridgestone Potenza RE980AS tires in April 2018, and during the winter, the car rolls on a set of Bridgestone Blizzak LM-001 tires, and I haven't had any problems in the snow we've had.
A lot of warm air has been expended by both the buff books (Car and Driver, Road & Track, Automobile magazine, etc.) and the blogosphere (Autoblog, Jalopnik, etc.) on how bad MyFord Touch supposedly was, but I have had very few issues with it. I was already familiar with it thanks to my parents owning a 2012 Focus Titanium, and as I said before, familiarity with the system was part of the impetus for purchasing it. It also helps that I did a bit of research on MFT itself, so I have a rudimentary understand of why it acts the way it does (long story short: MFT used a proven but somewhat old version of Windows, Windows CE, as the basis; I think this was Ford's call rather than Microsoft's). MFT has done everything I've asked of it, though I will say I don't ask much; I usually have Bluetooth audio streaming off my phone as the audio of choice. I can count on one hand the number of issues I've had with the system, and all of them have been attributed to a problem with my phone rather than the car, and a phone restart has always cured the problem. In fact, I'll go so far as to say that I think MFT, or at least the basic touchscreen concept, is infinitely superior to the control knob based infotainment system from German luxury brands.
The only real downside has been the fact that the fuel mileage hasn't lived up to the EPA estimates (22 city, 33 highway); my current long-term mileage is currently at 19.2 mpg, and I average roughly 17-19 MPG per tank. However, there a couple caveats that I should note. One, my driving style is a little more aggressive than most people, and two, my commute is very short (4-8 miles, depending on route) and very heavy on stop-and-go sections. I don't doubt that with a gentler right foot and LRR tires, you could match the EPA estimates.
The takeaway here is pretty simple: this is not a bad car, and you should at least consider it if you're looking for a sedan.