Used Ford Fusion SE for sale near Wayne, MI

We drove 1 hour to Feldman Chevrolet on Saturday already having a bad experience trying to buy a car from another dealer the day before. So, we went in with low expectations simply hoping to make it a quick process so we could leave with a vehicle without the hassle. From the very moment we stepped foot inside the door, Marc whisked us to his desk apologizing for our previous bad experience. He went out of his way to ensure that we got the vehicle that we wanted AND that we had a good experience. We already knew the exact vehicle that we wanted and when they learned that they did not have it in stock at their dealership. They called every dealership in their fleet to find the one we wanted. When they couldn?t get it delivered that day they offered to deliver it directly to our home and wanted to ensure that we could get around for the weekend so they offered us a loaner car. Once we had everything settled Adam took care of our financing. He made the process easy (well as easy as buying a car can be). He explained everything we signed and ensured that we were well informed and navigated through the process with ease. We left actually excited about our new vehicle and not filled with dread as we had the day before. We are very thankful for Marc, Brandon, Adam and the entire Feldman Chevrolet crew.

I am very satisfied with my recent visit at Serra Dealer for service. My advisor Tyler was very helpful and professional, they changed oil and filter in reasonable time. Keep up the good work. Thank you!

I had a stripped lug. I purchased the lug nut and stud, they replaced it no charge. Much appreciated.

I just missed the car it was a van decent miles under 2k and I knew it was going to sell quickly and it did but Lori was so nice and suggested to look on the site and call because they get cars like that in often so I suggest her and this company and they jingle is catchy

Awring did a very good job at helping me get my new car.The young man who she was training was amazing too.Very professional,friendly, patient.

Very helpful and friendly. Todd guided me through the selling process and bought my usedGrand Prix for a fair price. Also arranged a ride home for me.

Kayla, our sales rep was very helpful and thoughtful On the very first day, we stepped into the office. We really appreciate your customer service. she and her whole staff was working very hard to tend to the customers and Christian completed our sale the next day so cool Great job you guys. Thanks so much. Really appreciate it.

Recently traded in a ford fusion for a Dodge Charger, Rob and Tyrone made the process super easy, this is one of the nicest dealerships I’ve ever been too, I highly recommend.

Excellent sales staff, manager and salesman were professional and courteous it was a good experience.

Receptionist was experienced and cordial. Waiting area clean but a bit chilly. Impressed by the mechanic service video I received while seated in the waiting area.

Chris Rogers and the finance guy right in front of him i believe it was Matthew were phenomenal to work with. Everybody in the office had great energy and helpful to get me in my new vehicle and out of there with no hassle and saving more money than expected. Absolutely recommend shopping with these guys!

Jeff and Brady were great. From start to finish, it was the best experience I have had leasing a vehicle. The dealership itself gave you a friendly vibe as soon as you walk in.

I had such a great experience at SHOT. My salesman was great. I will be back. I definitely felt they went the extra mile to get me into a vehicle that was dependable and within my budget

Service - Fast, courteous, professional, extensive detailed report of vehicle on paper. Advisor approached me and said my last name to confirm why I was there, before I could say a word. Never had a dealership service experience like that ever in my life. Great communication with text and updates.

Ed Lazette is awesome. Very kind and thorough. He got me into the perfect vehicle for me. He's the best!!

Excellent service. Bought a high end used suv from Gordon “Big G”. He was very knowledgeable and made financing seamless. Very kind and honest. He worked side by side with Cory which made it easy.

Great buying experience. We live just over an hour away and received an excellent and honest phone description of the vehicle we were considering. All of the staff including the owner and his wife are very courteous and our salesman Mike was waiting for us when we arrived. We decided to buy the vehicle during the test drive and called Mike to negotiate an out the door price. We continued our test drive and drove 20 minutes to a branch office of our bank to get a check. I called Mike from the bank with the rest of the details and all of the paperwork was ready by the time we got back. Couldn't be happier with the experience.

Zane, Mark, Victor, the whole team, provided the ultimate support throughout the sale and followup after (they dealt with a Secretary of State foul-up). We live an hour away, so most contact was via phone calls. They were always responded quickly to calls and called back with answers. I am beyond satisfied with my new pickup and with Brokers and Sellers.