Used Ford Fusion SE for sale near Wayne, MI

Great Customer Service?.Always at Crest Lincoln! Chris T. Is a Gem! Chris put my needs FIRST! It?s not just abt selling a car?.but maintaining Customer Relationship!

I have always driven a Ford and had a 2012 Ford Fusion SE, and drove it to 266,000 miles. My 2020 Fusion Titanium is awesome!!

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

I find it interesting that 3 years after the fusion went out of production people are still writing about how they like it and so it's very interesting Ford has not offered anything to truly replace it. The Mach e is way to expensive, and does not have the range. I love our Fusion, and at my age it will be my last car. I understand why Ford dropped the Fusion I just think it was the wrong decision. Other manufacturers saw that market and the opportunity ,ford said you can have it.

I was a walk in first time customer and assigned to Mr. Raj Pallai an experienced salesman. He was affable, intelligent, competent and quite responsive both to phone calls and email requests. His pricing was very competitive and he followed through on what he said he was going to deliver. It was refreshing to work with such a professional.

140,000 trouble free miles so far. Nothing more than scheduled maintenance. Drives great, acceleration very good with a 240 hp tubo. May get a new one when available.

If you’re reading this review ur like me, wondering where do you go anymore to buy a car with an exceptional dealer experience. This is the place! Get ahold of Rob Guthrie/Joe Lehr and thank me later. You don’t find salesmen like this anymore. I was calling dealerships all over/around Michigan. I couldn’t get a call back! I’m glad I found these guys. Closed the deal in a day and drove my new Tacoma home. Alex( the finance guy )was great ,had me on the road in under 10 mins. Thanks again Rob/Joe/Alex!

I owned the 2013 Fusion SE with the 2.0 Liter Turbo engine for 10 years, and I loved it. It even had paddle shifters! It got me where I wanted to go, never left me stranded, even started right up in 6-degree weather on a trip last Dec. where it spent the night outside. Everything worked reliably - only replacements have been battery & tires. I kept it well-maintained and garaged when home, so that helps.

Nothing but the best. Brendon was the best. He always told me the truth. I was pleased with him. As a matter of fact from the G M down all were great

Love the style got the2020 S model put I upset it didn’t have a cd player in it got the 2.5 motor made by Mazda 175 HP . Not fast but OK 👍 rides great. Still turns head till this day or maybe because mines white looks like an undercover police car with tinted windows it has .

I was kept informed and treated very well. The dealer took care of the problem efficiently I would recommend them and use again for all my auto needs

I absolutely love this car. One of the best investments I have ever made. This is the Third ford vehicle I have owned. Its got a really smooth ride. I love the safety features. I drove my Fusion from California to Ohio and back. I was averaging 725 miles to the tank. My only disappointment is that they no longer make the Ford Fusion Hybrids.

Service was great. The sales agent assigned to me is new to the location, she was very attentive. We weren't able to complete the deal, but not without great effort. I would recommend this dealership.

My parents bought me the 2013 Fusion Titanium in Sept 2022 and two months in, the car is still giving me the giggles. Within these two months, I've found the comfort to review my stance on it but before I do that I'll explain my first thoughts I had when I saw it for the FIRST TIME. First of all, I have it in the Ruby Red and that stood out to me. The car has an aggressive styling which is another highlight of mine and seeing it in red had me thinking it was at least a 2018 car but it is a 2013. The styling has really aged well. I also loved the rear spoiler and the fog lights. Now that I've had it for two months, here is how I feel: I love the taillight design especially with the LEDs. I do not like that the headlamps are halogen for 2013 Titanium package. I also think the car is quite low especially over high-speed bumps and seating in general. I put the memory seats on the highest level and I am 5'10. I love the touch-sensitive buttons which gets alot of hate but I think it's unique and luxurious. I love the keyless entry, remote start and the paddle shifters. Oh my gosh the horsepower and torque really kicks with the paddle shifters.

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

I have had mine 2018 Ford Fusion since 2019 and just had battery replaced last year 2024,and replaced brake pads this year 2025 IT IS MAKING ME HAPPY !

I don't drive much so my last oil change was several months ago. Although arriving early, this place was bustling but that was OK as I planned ahead and brought a book.

I'm a Ford person. You cant get the Ford out of me. I have always liked their style and features. And the price of my Fusion was a plus. I have always owned a Ford vehicle and they always step it up to keep my interest intrigued. All of the Ford vehicles I've owned were comfortable, sturdy, great power (motor wise) and fancy for me.

The purchase of the used F-150 was very easy. All documents were ready when I arrived. I would recommend Bob Maxey Ford to anyone looking for a new or used vehicle.

Have a 110k miles on my 2014 Fusion. It never breaks, just keeps going. Tires, breaks and oil changes that about it. Have the 2.0L Turbo with FWD. When I first got it I put 80k in the first four years but now I live close to work and don't put many miles on it. Out of the 8 years I have it had nothing has broken, beside two fender benders. Other cars I have sold after a few years but this one has been so good I kept it, I'm going to give it to my son when he is old enough to drive in a few years.

Easy, pain free buying experience. Definitely recommend buying from them. Emily did a great job of having everything ready when I got there and I was in and out quickly.

Great experience with the salesman, would definitely refer him to others. Appreciated the attention to detail from the salesman. Would see him again for a future sale.

I recently traded in my wrangler for a new Jeep Cherokee. I had the pleasure once again to work with Kevin. He was super helpful & patient.Thank you again Kevin, I couldn’t be more happier in my new jeep!

I had such a great experience at SHOT. My salesman was great. I will be back. I definitely felt they went the extra mile to get me into a vehicle that was dependable and within my budget

I have a 2019 AWD titanium with the 2 lt ecoboost. I hear bad things about the engine later but it hasn't been an issue at all. Bought it at 32k miles now at 62k after 4 years. Has been very reliable for me. Had to replace the tires, brake pads, and battery after 4 years but all that is standard wear and tear. Otherwise no issues at all except for one time when I needed to reset the console as it was stuck showing only the backup camera view. The equipment on the Titanium is exceptional. It really is as good or better than the top spec of many cars now in production in terms of equipment. I love the safety features and with the AWD it just can't slip even in torrential rain. This is important for me as where I live there are two or three lane regular roads that wind around quite a bit (with reasonable hills) but have a 55-65 mile an hour speed limit. Haven't tried it in snow but I imagine it will be equally good there. On dirt tracks its just fine even though it has limited clearance. Its basically a car for anyone. It's sporty enough that it can perform well (I have checked and the 0-60 is indeed around 6 seconds), however with AWD and all the safety features it works as a family car too and the Titanium spec is comfortable enough for a long distance cruiser and feels pretty luxurious. The 13 speaker stereo is also really nice for long journeys. The only bad thing about it is the fuel economy isn't great especially if you drive it sportily at all. But if, like me, you want a great all round car that you can on the odd occasion take to a track and not look completely stupid, this one is definitely fine and even the paddles respond fast.

Andrew in sales and Carrie in finance were both very kind and helpful. They did not try to pull any of the high pressure nonsense that other places tried.

Fast, courteous service. Matthew was very informative and helpful. Waiting room is clean, comfortable with snacks provided.

Receptionist was experienced and cordial. Waiting area clean but a bit chilly. Impressed by the mechanic service video I received while seated in the waiting area.

Smooth Transaction, the finance process took some time but was worth the wait. i like the dealership, and I will come back and recommend others to come and buy.

Trying to get reimbursed for failed TIR ROD ENDS THAT CAUSED CRASH at 73,00/ miles. Originals had plastic plates, not safe. Had MOOG brand to replace. Other than that and worn tires (Michelin Defenders). No serious issues. Handled well in corners. Fair, not great, fuel mileage. 3.0, 24 valve engine other. No leaks so far. Tie rod ends caused CRASH. Overcharged times FOUR to repair. Upsetting. I keep car up to showroom quality. Tie rod ends that BREAK,van cause death or huge injury. However. Insecure now psychologically. Afraid of more issues. xxxx!

Ed Lazette is awesome. Very kind and thorough. He got me into the perfect vehicle for me. He's the best!!

I have had my 2014 Fusion Titanium for 10 years, i bought it with 12K miles and now have 145K. this is the best car I have ever owned. besides regular maintenance, i have had 0 issues. Everything still works, no leaks runs great. Definately a good car.