I needed to follow-up on my previous review and say that Cavalier Mazda stepped up to the plate and paid me the difference between the diminished value and full value trade in. They proved to be a stand up business/dealership. Thank you Cavalier for doing the right thing.
This was our second time working with Geoff. He is great! He really goes above and beyond for his customers to make sure you get everything you want and need in your next vehicle. Definitely recommend him to everyone!
My very first time purchasing a car of my own with the help of my dad and Geoff from checkered flag Hyundai! Geoff was helpful from the time I walked in to the time I left with my Honda Accord. He was very helpful and made the process very quick I would def recommend him and checkered flag Hyundai to anyone in search of a car!
I needed a good, used car, but I didn’t think I would qualify for a loan. Not only did Anthony get me the car I wanted, but he was able to get me a loan through Chartway! He took most of the day making arrangements so I was able to drive away in a new car! I was so happy and excited! I LOVE my new car and I love Anthony and Brooks Powell! This is the BEST used car dealership to do business with! I highly recommend it!
My 2018 ram 1500 Laramie had an issue fueling at the gas pump, I deduced that it could be the charcoal canister. When Berna from the dealership called me back she confirmed that the maintenance department agreed with my diagnosis. She said my truck would be in the shop for four days end it was completely covered under warranty zero dollar deductible and a free one rental vehicle for me to use in the meantime. Although I was a little upset about my truck being in the shop and being so new, I was very pleased with the service and they got the job done in three days instead of four.
I usually have a wonderful experience with Bowditch. For the positives, Al, our service rep who is head of the Blue Team is always a pleasure to work with. Also the mechanics always do an excellent job on our vehicles. However your new process of not being able to speak directly to our service representative lacks customer service. I had to call back twice to have someone return my call and then it was someone who has no idea who we are or what we need. Finally once she gave a message to our service rep he was very accommodating as always and I was able to have the problem resolved. Our service rep and mechanics deserve a 10, however your process does not. We have been clients at this dealership well over 40 years and my concern is that once the people who we have always had excellent relationships with are gone we feel our service and purchasing experiences will be lacking.
I was very pleased with the service provided at Bowditch. The online appoint arrangement was easy and confirmation of the appointment was timely. My car was in and out in a reasonable amount of time. I am very satisfied with the service.
I have been a loyal patron of this dealership for over 20 years. I have purchased several Acuras along the way. I'm happy to say that I will continue to keep this place as my favorite dealership. The best reason by far for my loyalty is Devin Sheldon! He is so great! He'll go out of his way to make the purchasing experience comfortable. He even decorated my new car with a huge ribbon. Loved it!!
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