by Steve and Christina Sutton from Whiteland, Indiana
August 11, 2018
Darla, Steve and Josh went above and beyond on sales/ customer service!!! We closed the place down 2out of 3 visits and they didn’t rush us or seem put out!
We had been looking at Honda’s and were pretty determined that that would be our next car. Luckily for us, the Honda dealership we visited was too worried about closing and just seemed to be ready for us to go! We went into the Hyundai dealership thinking they were closed and we would just compare the Accord to the Sonata. Much to our surprise, they were still open and didn’t rush us or pressure us! It was a Saturday and they encouraged us to take an extended test drive to make sure that was what we liked and to research the ratings and such! We did and when we came back on Monday they were able to locate a model that had all that we wanted with a lower price!! Tuesday we drove our new car home with an extended warranty and gap insurance too! ( we usually never get all that)
Hands down it was the best car buying experience we’ve ever had!!!
Thanks again Darla, Steve and Josh!!
Ron Goode was the salesman we talked to. He was extremely helpful and answered all of our queries honestly. We have a average credit so I didn’t think we would get approved but Ron and Peter never gave up and we walked out with a new Hyundai Elontra. We couldn’t be more excited. If your looking for a new or even a new car Ray Skillman is the place to stop.
Overall a good experience. I saw the truck online, and contacted Larry Conley about holding it for me a night. He did I came to see it, was as advertised and I’m truly happy. One small note is that I didn’t test the wipers until I was already at home and the motor was out. Not a big deal, it is a ‘98 so some issues are bound to happen.
Cody was our sales person and laughed right along with us around every turn and bend through the process. The rest of the team we encountered were just as great. For a time that can be pretty exciting yet stressful they all attempted to make it the least stressfull they could. Cody and the rest of the team were very accomidating when our minds changed or found ourselves in over our heads...and best of all...no pressure to buy something we couldn't afford just to make a sale. If we said it was beyond our budget they worked with us to find something we were going to be happy with that was within our budget. Great Job guys!!!
Thank you so much Patton’s Automotive for working with me on getting the vehicle I’ve been wanting for a long time. This is the third vehicle I have purchased from Patton’s. My family has also purchased two other vehicles here. They have all been top quality vehicles.
I stopped to look at a used 2018 Jeep Grand Cherokee SRT. After reviewing the CarFax the car was a Canadian Import car, which means that the factory warranty is null and void in the U.S., and the vehicle history details in Canada are not as comprehensive as the U.S. Buyer beware! The sales person told me the OEM factory warranty was still in tact, which is concerning.
Found the Ford F150 that we were looking for. The staff was very helpful and friendly. This is our second purchase from Ray Skillman. Thanks
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