Stopped there last Wednesday. Vehicle advertised on the internet.
Spoke to Chris senior in sales.
He said car was already sold, but there was no sold sign on the car nor was the ad removed. He was not too cordial or anxious to find something else for me.
I took my car to Kelly Ford for service today. Oil change, tire rotation etc. Brian and his staff took care of it very efficiently. He explained everything and made sure I was informed of the progress. I will definitely be returning to service my vehicle.
So happy i chose Ira Toyota of Tewksbury and Wayne Michealsen help me purchase my next new vehicle. I was a bit bummed about trading in my Audi S5 but very excited to be a new time grandma. Wayne found me a RAV4 with all the great perks that I love and the safety a new grandmother can appreciate. Thank you!
Danny Jordan could not have made our car buying experience any easier. He was professional, patient and never once put on any pressure. We are thrilled with the experience we had at Herb Chambers Lincoln of Norwood. James Lewis made the paperwork portion of our purchase a breeze. He explained every detail about the financing and warranty but did not push us to purchase anything we were not comfortable with.
I ran in to have my oil changed and tires rotated. Service was very friendly, quick and efficient, although the tech didnt reprogram my tire sensors. Normally this wouldnt be a big deal but with the weather change one of the sensors advised of a low tire pressure a few days later and I kept checking that tire for a few days and it was fine. I went to a local tire store to have it checked. They found a different tire was low and I was charged for service. Turned out I was simply looking at the wrong tire.
Empire Motors from the start was able to provide me with a beautiful new car and get it registered the way I needed it to be. Smooth service. The staff was very professional, patient and courteous throughout.
Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
The best sales person Michael Schroeder went well above from start to finish doing his job perfectly. . He came in on his day off to deliver as promised, my car. . I am in awe with the respect he extended to us. Very happy with my Q7. We will be back. Thank you Michael, you rock!
Jim Laferriere helped us get into our ???new to us??? 2016 Explorer and made it so we could drive off with it the same day we bought it! Love the car and Jim was such an honest, helpful sales person. We would go to him again in a minute.
Everyone friendly and professional. They took care of a few minor problems at no charge. All of our dealings with this dealership have been positive.
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