Used Ford cars for sale near Alcoa, TN

On a whim and near closing time, I recently stopped by Ted Russell Ford Dealership. What appeared to be a ?good deal? on a 2025 Escape had popped up on my telephone, so I decided to check it out. A neatly dressed, polite young salesman greeted me, and in no time was telling me everything I needed and wanted to know about this car. He retrieved the car, I test drove it, and 90 minutes later, I owned it. I appreciated the fact that necessary dealership employees stayed late in order for the sale to be completed.

I bought a brandnew 2023 Ford Bronco Black Diamond 2.7L with Sasquatch packaje in November 2024, there are no complains up to now, it runs better than I expected and is very comfortable inside. Acceleration is also better than expected in spite of 35 inches factory tires, I love it.

Great people to work with. Quality vehicles at good prices. Will be going back to get another.

I've had a 17 Ford Fiesta Se car since 2017. Bought it brand new off the lot. Got ripped a new one due to the price I paid, however it was worth it. She's got a bit over 200,000 miles and the only major problems were the timing belt was walking off, and the original belt snapped put of the blue once. Cars a/C is still perfect, lacks horsepower but a very economical and spunky car. Time for maintenance on the sus as of now, but I still love driving it. Bluetooth took a crap, and it still drives great. I live in the mountains so it's taken a beating, but she keeps going!

Kenny and Jim did another great job servicing my Range Rover. Amazing team that always does what they say. I couldn't be happier with the service. Impeccable!

I have a '22 Base. My wife and I love it. We needed a 4x4 when we move to a more rural state and although we're generally happy with the vehicle, we can't help roll our eyes of the number of recalls and reliability questions surrounding the model. Had I known about the difference in the 1.5L to 2L engines, I'd have opted for the 2L engines, but that's only available at the top trimmed Badlands. This is almost the perfect vehicle for a two person household who has a dog, likes to take day trips and it pretty good on fuel economy (32mpg over 15k miles). The interior is pretty cheap, however. I would recommend the vehicle, however, but only with the 2L engine and only with a warranty. There are just too many concerns with this vehicle to own it without a warranty

I do not wish to comment at this time. Nothing against anyone just postponing comments for a little bit! Please be nice and have a great day!!

Have owned it for about one year the only thing I have done is change the oil and filter and put some air in the tires when the weather got colder. Have liked everything about it so far.

David Biggerstaff will have you out the door in less than 90 minutes with a great APR! Very polite guy understood my needs perfectly, very knowledgeable about Chevy products. He made the purchase experience very smooth and painless unlike the other dealers in this local market. And he hooked up not one but both of my phones to the gadgets in the truck! This man is brilliant!

My family and I are loving our new bronco. I had the great experience at our ford dealership. Overall our bronco car is amazing and awesome.

Hi, we'd like to thank this dealership for answering our questions. We did find another vehicle and really appreciated the assistance that we received.

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

Friendly, rapid service for my first time with this dealership. Compares exceptionally well with other service departments I have felt with for over 50 years.

I owned a 2017 Fusion Platinum and did not want to get a SUV. Knowing the Edge was based on the same platform, I gave the 2024 a spin. I was impressed. It drove, handled, braked, and steered very well. I drove many cars, and even though Ford had not redesigned in a while, it was more enjoyable to drive than the Audi Q5 and Lexus RX. I rated the value a 3 because it is expensive. The Titanium Elite price is in the Lexus/Audi ballpark. I really wanted the Audi because I have owned some in the past, but the Edge was more sporty and more comfortable. I drove the ST and I was surprised that it did not feel a lot faster. This wqas the same with the Fusion. You can tell the ST was faster, but it did not jump off the line like I was expecting. I was disappointed the edge lost some equipment from the past as it is being phased out. So I added it. I added the hood insulation, the engine cover, the cargo cover, LED lighted sill plates, and the laminated acoustic glass on the front doors, all purchased from FORD dealers to make sure they were the real deal. I also added the keyless entry keypad (securicode). I was really disappointed they deleted securicode. The interior is not flashy like an Audi, but I like that it is understated. The carmello seat and door inserts make the car very audi-ish and special. It is too bad this is the last year. The Lincoln Nautilus lives on as the next generation in the USA. I can tell it has roots from the Fusion. That is also gone.

Repair issue was quickly identified and fixed. Work was clearly communicated. I highly recommend Darrell and the service department at Harper.

I absolutley love this car. I am a wildlife photographer so I do a lot of driving.... it is comfortable, the windows are huge and amazing. The comfort is like being at home in my comfy chair. It is quiet too.

Simple, no haggle. Car was clean, actually had new tires on it which was a total surprise. Financing took until the next day, but not the dealership's fault.

I really like the eco boost makes the truck get up and go and the ride is smooth and comfortable and has a lot of functionality inside and outside the vehicle and I really like the style of the inside and outside of the truck this truck drives great

They were great in every way I ended up having an emergency and didn't make it there yet but they deserve an A for their help

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.

Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !

I love this car! I bought it used and have had it 3 yrs! I love the pick up and gas mileage! Very pleased w my little suv!

Jay Kadlek did a great job getting me the car I wanted. He was a pleasure

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Great people and experience! Shane worked the deal of a lifetime for me. In just a few hours I was in my brand new car. Loving my new Murano!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

We would like to thank Trent and Kayla for their outstanding customer service during our shopping and car buying experience. They were both very courteous, knowledgeable and communication during the entire process was quick and easy. They made everything seamless and enjoyable. We will definitely recommend these 2 great associates and West Chevrolet to everyone we know! Thanks again for the professionalism displayed by this dealership! We drove out of our area to purchase a car from there and the time spent was well worth it!!!

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Great experience ! Ron Srarr, our salesman was exceptional. He has the heart of a teacher when it comes to explaining all the bells and whistles.

I have replaced my 2010 Ford Ranger XL for a 2020 Ranger XL and have found all of the improvements well worth it. I did install a third party Cruise Control and a Tonneau Cover and the truck runs great at highway speed for long distances with plenty of comfort. I wanted a Supercab for its 6.1 foot bed as I do not carry passengers and the space behind the seats is more than adequate for cargo. Having hands free blue tooth phone, rear backup camera shows up in rear view mirror, bed liner, allows USB sticks to play my considerable music collection and 4 wheel drive are all features I didn't have but wanted. This is a work truck with creature comforts that improve its usefulness. It not only looks great, it works well for my yard project hauling and street driving that make up my mileage. The former owner also added towing package. running boards and black letters on back of tailgate. I purchased this vehicle with only 56,000 miles on it. Spent time reading about pros/cons of this model and for how I use a truck and the specs that it has, it fulfills all of my needs without exception.

Excellent service, top notch support team. Zach runs a great operation I highly recommend them for all your Maserati service needs.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Tyrell was most helpful with the sale and follow through showing me all about the car. He was very professional throughout the time I spent with him his attention to detail was excellent! I’d recommend him and Harper Audi to anyone!

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

This was my first service experience for my Alfa Romeo with Harper. It exceeded my expectations in every way possible. I interacted with Zach throughout the experience. He is exceptional in his customer interactions and competence. I especially appreciated his frequent communications.. He is A+ in every respect.

Has more than enough power .when I need it it's got it .don't like the fact that a 2019 should have this problem with the heater and air or the fuel gage .but the brown pills do happen .plus do you need a Vin number for the heater. If iam having a problem with electricity on.this what's going to happen with an E.V

Being writing back and forth and they have been responsive. Answers all my questions fast and offered mor assistance. Thx for all the the help.

WOW!! What an informative and easy process!! I live in Michigan and did everything online and by phone with my sales rep, James Warren, and business manager, Tim Miller. They were GREAT!! The attractive price on the 2025 Audi Q7 caught my eye; and, James and Tim were great at easing my apprehension about buying a car online! They explained everything and walked me through the process and made it, actually, the easiest car buying experience I've had! Stop by, or give James Warren a call if you're in the market for a new or CPO Audi, you'll be happy you did! I sure am!!👍👍

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