I have owned Fords for many many years and have been to multiple Ford dealerships but I have never been treated the way Hoffman Ford treats me! My very first visit to this dealership and I feel as though these people are my family and are looking out for my best interest. The customer service is outstanding and the facilities are immaculate. My service advisor, Kiana never stopped smiling and making me feel welcome.
GREAT JOB HOFFMAN!
& a huge thank you to Kiana for being informative and efficient.
I came in from out of state to purchase a used SUV, and the staff at Hoffman Ford bent over backwards to ensure that all my questions were answered and that I was comfortable moving forward with the purchase. When I arrived, everything was in order and prepared as agreed upon.
Bottom Line: A trustworthy dealership that will seeks an fair sale and good deal for both parties! Would highly recommend to anyone, anywhere as a go-to dealership.
Sales Man 5 stars
I have been buying vehicles from Mr. James (Jim) Bibbs for 15 yrs. He is the best sales man I have every dealt with. He has always given 100% to make sure I received the lowest interest rate and best trade in amount for my vehicle. I highly recommend Jim for your sales man .
When we walked into the showroom we were greeted By Devin in a very respectful manner. He has outstanding customer service, knows his product and did not put any pressure on us. He made us feel welcome and worked very had to get us what we wanted and make sure we were happy. If you want to work with someone that listens and understands what you want, Devin is your man. Been buying cars for over 50 years, best salesperson I ever met. Go see him and you will have a wonderful experience.
I liked that I was able to get an appointment for an inspection on short notice as I had forgotten all about it. I also appreciated the reminder postcard that the dealership sent me. The wash before releasing the car was also a nice touch.
I was late getting my car in for inspection due to being out of town for Thanksgiving (2 weeks) and I was able to get my car in on the last day. Thanks.
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