It was a pleasure purchasing a vehicle from JHC. They did everything they could to get me exactly what I wanted and they got me through the paperwork quickly. Jake my salesman was awesome and other staff members worked as a team when needed to get my sometimes difficult requests met. Expectations exceeded! I would recommend this team anytime.
We want to sincerely thank everyone at Harlan Ford for their kindness and honesty with us when our truck broke down in Okmulgee on our way to Galveston . it was Sunday night and we parked our fifth wheel and pickup in their driveway overnight. First thing Monday morning Tracy helped us get right in and Stephen, the mechanic, fixed it in less than two hours. The cost was very reasonable. We were extremely pleased and thankful that we broke down close to them.
Love the new location. Was looking at a pretty blue F-150 up in Tulsa just to kill time. Went ahead and had them run the numbers. While waiting the wife eyed the new 16' Mustangs. That dealer came back with a low offer on my current truck. Told the wife, "If you want a new mustang, we'll go home to Harlin and look. She found the car she wanted, had to play musical vehicles so they could look over her trade (also purchased at Harlin) they made a excellent offer, Gave her a great price and that evening she had a brand new car. Me, still without the new truck I was looking for, went back a couple weeks later, told them what I wanted, looked outside of their stock and found the truck at another dealership. The next day My new truck was ready for pick-up. All it lacked was trailer breaks which they installed. I couldn't see us going anywhere else. Excellent group of people.
My husband and I traveled 100 miles to examine and drive a new CLS AMG. We had received some photos and we very interested in this beautiful car. We were greeted by our salesperson, Joe Cleary, and the owner of the dealership, Greg Kach. After a brief visit, we test drove the car and were totally enamored. Our car precious car was appraised, we agreed on a deal. With all of the new technology, Joe arranges for one of the technology advisors to set up our phones, give us the basic info and will come to our house for a thorough review of the features in the next week or so. We were very pleased with our treatment and with our purchase. We would recommend Jackie Cooper Mercedes Benz of Tulsa without reservation.
My salesman Jim Herin was the best! Good communicator and always on top of things during the process. I bought my truck on line sight unseen. The photos were beautiful and Jim arranged all of the shipping to get it to me in Nebraska. Aside from needing to jump start the truck to get it off the moving trailer and then putting it on a charger it was just as advertised! I love it. I would work with Jim again when i need to get another vehicle. The finance department leaves something to be desired. I am still waiting on paperwork to prove i own the truck. Finance department is the only reason they did not get 5 stars.
Very professional.and good at providing the service you would expect from a dealership. Would send other people to this dealership also.
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