Working with this dealership was a pleasure. I had a special circumstance and they were able to work with me to achieve a great deal with me. Much thanks and I would highly recommend this dealership for new or used cars. I worked with mike mattocks and he was very professional and had excellent knowledge of my vehicle. Two thumbs up for sure!
Went to Cars.com to help me find a gently used Ford C-Max. While I did find several at other dealers, the trade in value for my 2013 C-Max was not high enough for my liking. I had a figure in mind for out-of-pocket expense. Teng and Maurice at Parkway Ford in Lexington made the short trip from Winston-Salem very worthwhile. They met my price point, and had the car ready while we were there. Whole process was easy and painless, and we do love that C-Max, great gas mileage. However, it is the exact same exterior and interior color as our older model, so no one knows that we have a newer car.
Beautiful experience with every single person I came in cont
by MIKALTANA1027 from DealerRater.com
November 27, 2018
Very professional and courteous the entire process.John was very nice and I would recommend him to anyone who was in the market for a car.Ally was fantastic with the paperwork as well very sweet person.
Salesman John Samson was awesome. He got me into a dream vehicle that worked for me with payments lower than I expected. He worked really hard to make sure I was took care of and I greatly appreciate him.
Kathy, David and Theresa all GREAT to work with in getting my vehicle serviced and repaired when needed. Mr. Edwards personally speaks to customers and makes sure they know their business is appreciated.
Call and made an appointment on Friday for Tuesday. Quick check in. I had a concern about my vehicle which I discussed with my service advisor. Vehicle was serviced and my concern checked out. While waiting Mr. Edwards came back and spoke to all of us which made me feel that I am a valued customer from the top all the way down to my service tech.
Service Manager, Chett Boschele, from my initial call to the time arrived was cordial, patient with answering my questions and very informative. The shuttle driver (I'm sorry I can't remember his name) was friendly and fun to converse with during my ride to and from work! Thank you for a wonderful first time experience. I will definitely utilize your services in the future as needed.
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